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Helnan Phønix Hotel

4.0 star property
City centre hotel, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
1 bedroom, hypo-allergenic bedding, desk, free WiFi
Front of property
Terrace/patio
In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Non-smoking
  • Parking available
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Lift
  • Bath or shower
  • Self-parking (surcharge)

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 King Bed

8.4 out of 10
Very good
(169 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Cable channels
Wardrobe
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Cable channels
Wardrobe
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Family Quadruple Room

8.8 out of 10
Excellent
(25 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Cable channels
Wardrobe
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Junior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Cable channels
Wardrobe
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 2 Single Beds

8.6 out of 10
Excellent
(36 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

8.8 out of 10
Excellent
(24 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Cable channels
Wardrobe
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,010 reviews
The price is S$162
includes taxes & fees
6 Jul - 7 Jul
Milling Hotel Gestus
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About the area

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 6 min walk - 0.5 km
  • Utzon Center - 9 min walk - 0.8 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg (AAL) - 13 min drive
  • Aalborg Station - 9 min walk
  • Lindholm Station - 9 min drive
  • Aalborg Vestby Station - 10 min walk

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness centre, and buffet breakfast is available daily. Fellow travellers love the helpful staff.

Languages

Danish, English

More about this property

VISIBILITY

At a glance

Hotel size

    • 224 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered on-site self-parking (DKK 100 per day)
    • On-site parking is limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for DKK 100.0 per day
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self-parking costs DKK 100 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg
HELP_OUTLINE

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self-parking costs DKK 100 per day. Parking spaces may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Parking
Water
Bathroom
Shower
Cities

What guests liked

  • Breakfast was consistently described as good, nice, and with a great selection. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great stay

Great stay in the cantral part of Aalborg... It was a perfect stay
Jakob, 1-night trip

10/10 Exceptional

Receptionist very helpful
Carsten, 1-night trip

10/10 Exceptional

Overall a nice old but clean room

Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
Lise, 1-night trip

6/10 Good

.
Dorthe, 2-night trip

4/10 Fair

Way too loud, could her the neighbor shouting the entire night.
Casper, 1-night trip

8/10 Very good

.
Linda, 3-night trip

8/10 Very good

Ok
Tomas, 1-night trip

6/10 Good

Over all - to the price - nice and cozy

Really great breakfast buffet. The hotel is old and a bit rusty 😉 but cozy. I had a nice room, spacious and nice beds. The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain. The cleaning lacked a bit.
Gitte, 2-night trip

8/10 Very good

Room was unpleasantly warm despite the radiator being turned off. Hotel parking lot is quite small. Don't pay for more than than the first night if you stay longer, as you may not be able to find a parking space on the following nights and you'll end up paying double when you give up and park in a public parking lot.
Mette, 3-night trip

8/10 Very good

Didn't get our room cleaned very often
5-night trip

8/10 Very good

Rune Bjerke, 1-night trip

8/10 Very good

Fint centralt hotel

Fint centralt hotel Flinke ansatte Super morgenmad P pladserne manglede - selvfølgelig pga sport i Aalborg😄
Bo, 1-night trip

6/10 Good

Trænger til opdatering

Vi fik et gammelt værelse i en tilbygning. Det var lidt nusset. For eksempel var cisternen på toilettet helt sort i kanten. Og der hang stikkontakter ud af væggen ved fjernsynet. Gamle møbler og indretning.
Sussie, 1-night trip

6/10 Good

Lugt- og støjgener på værelset
2-night trip

8/10 Very good

Fint ophold

Vi havde et fint ophold (familie på fire). Morgenmaden var god og alsidig. Værelset var fint men meget varmt om natten.
Birgitte, 2-night trip

6/10 Good

Lene Susanne, 1-night trip

10/10 Exceptional

Dorte Kjær, 3-night trip

8/10 Very good

Anders, 1-night trip

8/10 Very good

Michael, 1-night trip

8/10 Very good

Poul, 1-night trip

8/10 Very good

Veldig bra beliggenhet for å oppleve Aalborg til fots. Enkel og grei parkering i bakgård mot betaling. Ok frokost, stort rom med lite bad.
Ola, 1-night trip

10/10 Exceptional

Mega god velkomst i Lobyen, af den flinkeste receptionist
Oliver, 1-night trip

8/10 Very good

Greit hotell, med sentral beliggenhet til gågata, koselig resepsjonist
Unni Fossum, 1-night trip

8/10 Very good

Hotellet har ett mycket bra läge i Ålborg och har bra parkeringsmöjligheter. God frukost med gott nybakat bröd. Dock lyhört ut mot gatan, och det var extremt mycket oljud från buskörande bilar/motorcyklar på kvällar och nätter, så rekommenderar rum som inte har fönster mot gatan. Badrummen skulle behöva en uppfräschning och det saknades avställningsytor. I ett av våra rum kom knappt något vatten ur kranen och dörrhantaget trillade av när man skulle lämna rummet. Trevlig och bra service i receptionen.
Therése, 2-night trip

10/10 Exceptional

Det var et rigtig godt hotel som ligger i gå afstand fra midtbyen og virkelig lækker morgenmad og dejlig stor værelse
Linda, 2-night trip