In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
Aalborg Congress and Culture Center - 8 min walk - 0.8 km
House of Music - 11 min walk - 1.0 km
Aalborg Zoo - 19 min walk - 1.6 km
Getting around
Aalborg (AAL) - 13 min drive
Aalborg Station - 9 min walk
Lindholm Station - 9 min drive
Aalborg Vestby Station - 10 min walk
Restaurants
Burger Boom - 2 min walk
Nam - 2 min walk
Fisk Og Skaldyr - 2 min walk
SushiMania - 4 min walk
Cafe Friends - 2 min walk
About this property
Helnan Phønix Hotel
Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness centre, and buffet breakfast is available daily. Fellow travellers love the helpful staff.
Languages
Danish, English
At a glance
DONE
Hotel size
224 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (DKK 100 per day)
On-site parking is limited
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Terrace
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Housekeeping (on request)
Connecting/adjoining rooms available
Guidebooks/recommendations
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
Credit card charges are subject to an extra charge
Children & extra beds
Cots/infant beds are available for DKK 100.0 per day
Rollaway beds are available for DKK 300.0 per day
Parking
Uncovered self-parking costs DKK 100 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Also known as
Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg
Frequently asked questions
Does Helnan Phønix Hotel offer free cancellation for a full refund?
Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helnan Phønix Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Helnan Phønix Hotel?
Yes. Self-parking costs DKK 100 per day. Parking spaces may be limited.
What are the check-in and check-out times at Helnan Phønix Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Helnan Phønix Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Helnan Phønix Hotel like?
Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.
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Helnan Phønix Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Location
Breakfast
Service staff
Parking
Cities
Water
Shower
Bathroom
What guests liked
Breakfast was consistently described as good, nice, and with a great selection. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great stay in the cantral part of Aalborg... It was a perfect stay
Jakob
1-night trip
10/10
Always nice to visit Helnan. Located in the centrum of Aalborg, bussing with life outside, but quiet an relaxed inside.
Sigurdur
1-night trip
10/10
Receptionist very helpful
Carsten
1-night trip
10/10
Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
Lise
1-night trip
4/10
Way too loud, could her the neighbor shouting the entire night.
Casper
1-night trip
8/10
.
Linda
3-night trip
8/10
Room was unpleasantly warm despite the radiator being turned off. Hotel parking lot is quite small. Don't pay for more than than the first night if you stay longer, as you may not be able to find a parking space on the following nights and you'll end up paying double when you give up and park in a public parking lot.
Mette
3-night trip
6/10
Really great breakfast buffet.
The hotel is old and a bit rusty 😉 but cozy.
I had a nice room, spacious and nice beds.
The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain.
The cleaning lacked a bit.
Gitte
2-night trip
10/10
Super
Anders
1-night trip
8/10
Didn't get our room cleaned very often
Verified traveller
5-night trip
6/10
Quite a dated hotel. Room was fine in size, but ridiculously cold, acceptable for sleep but uncomfortable for working. Bathroom was very dated, small shower with quite cold water. It was relatively cheap but still disappointing as a whole.
Verified traveller
2-night trip
4/10
Elendig renhold. Skitne og litt slitte rom. Unødvendig!
Ellers ok.
Tore
3-night trip
10/10
Karsten
1-night trip
8/10
Palle
1-night trip
8/10
Ældre hotel med charmerende “patina”. Har været der et par gange og altid fået værelse væk fra vejen - hvor der er dejligt stille.
Placeret helt centralt i Aalborg. Supervenligt personale og nem ind- og udcheckning.
Rent og velfungerende badeværelse.
Dejligt med et hotel der virker lidt hjemligt og hvor værelserne er forskellige.
Delvis økologisk, god morgenbuffet.
Kan varmt anbefales i stedet for moderne “strømlinede” hoteller.
Palle
1-night trip
10/10
Helt fint :)
Anna Louise
1-night trip
6/10
Alt i alt et fint hotel. Værelserne er ikke så store, der er ingen spejle udover et lille et på badeværelset. Badeværelset er så lille at man nærmest skulle bakke ind.
Morgenmaden var ok, men ikke noget overdådigt. Parkering var svært, ingen p-pladser i nærheden.
Betine
2-night trip
6/10
Eva Hanssen
1-night trip
6/10
Der var utrolig meget bilstøj fra gaden. Vinduerne kunne ikke lukkes ordentligt. Og værelset var utroligt varmt.
Dorthe
1-night trip
10/10
Skønt hotel.
Morgenmaden helt i top værelset rent og pænt.
Christina
1-night trip
10/10
meget fin service og pænt og ordentligt værelse med beliggenhed som vi bad om. eneste detalje : bruseforhænget gik kun 1/2 rundt så badeværelsesgulvet sejlede
morgenmaden god og righoldig