Step into a world of elegance where you can mix business with pleasure. Enjoy a workout at your own pace then savor moments on our charming outdoor terrace.
Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness centre, and buffet breakfast is available daily. Fellow travellers love the helpful staff.
Languages
Danish, English
At a glance
Hotel size
224 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (DKK 100 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
3 buildings/towers
Terrace
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Sleep well
Hypo-allergenic bedding
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Guidebooks/recommendations
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
Credit card charges are subject to an extra charge
Children & extra beds
Cots/infant beds are available for DKK 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 200 per pet (may vary based on length of stay)
Parking
Uncovered self-parking costs DKK 100 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.
Also known as
Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg
Frequently asked questions
Does Helnan Phønix Hotel offer free cancellation for a full refund?
Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Helnan Phønix Hotel?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of DKK 200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Helnan Phønix Hotel?
Yes. Self-parking costs DKK 100 per day. Parking spaces may be limited.
What are the check-in and check-out times at Helnan Phønix Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Helnan Phønix Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Helnan Phønix Hotel like?
Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.
Helnan Phønix Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
29 January 2025
Mark
Mark, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 January 2025
Morten
Morten, 2-night trip
Verified Hotels.com guest review
6/10 Good
25 January 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 January 2025
Christian K.
Christian K., 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 January 2025
Morgen maden er ikke så god som det var før, mangler de rigtige bager rundstykker.
Rene
Rene, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2025
Charlotte
Charlotte, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 January 2025
Flemming Dinesen
Flemming Dinesen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 January 2025
Tine
Tine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Lisbeth
Lisbeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Jan
Jan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 January 2025
Altid hyggeligt at besøge i de hyggelige rammer historiske rammer. Gode værelser og god service - men morgenmads buffetten er dog blevet meget trist.
Merete
Merete, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 January 2025
Anita
Anita, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 January 2025
Niklas
Niklas, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
Trine Frydkjær
Trine Frydkjær, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Dennis
Dennis, 1-night family trip
Verified Hotels.com guest review
6/10 Good
5 January 2025
Knud
Knud, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 January 2025
Denisa
Denisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Fint hotel- god morgenmad
Fint hotel, og ligger godt. med dejlig morgenmag :-)
Per Henrik
Per Henrik, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Otto
Otto, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
SIHLI
SIHLI, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
1 January 2025
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 December 2024
Nice hotel
Great location, friendly staff, nice rooms - but bathrooms needs renovation.
Louise
Louise, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Carsten
Carsten, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Nice hotel in the midle of Aalborg
Very nice place i the midle of Aalborg been there before always enjoyed it but this time the bath was poorly no hot water and no waterpresure but we still enjoyed our stay and we will visit again