Kusatsu Onsen Hotel Resort is a great choice for a stay in Kusatsu. Guests looking for a bite to eat can visit レストラン しゃくなげ, which serves local cuisine and is open for breakfast and dinner.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
103 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Japanese breakfast (surcharge) each morning 7:00 AM–9:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
Free local shuttle
What to do
Hot springs
Shopping
Ski area nearby
Snowboarding nearby
Services
Front desk (limited hours)
Luggage storage
Ski equipment hire
Facilities
Safe-deposit box at front desk
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Premium TV channels
Home comfort
Slippers
Sleep well
Turndown service
Bed sheets provided
Freshen up
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are indoor hot springs and outdoor hot springs open between 2:00 PM and midnight. The temperature in the hot springs is set to 108°F.
Dining
レストラン しゃくなげ – This restaurant specialises in local cuisine and serves breakfast and dinner.
Fees & policies
Pool, spa, & gym (if applicable)
Hot springs access available from 2:00 PM to midnight
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: PayPay.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 群馬県指令吾保第000941-00000012
Also known as
Ryokan Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Kusatsu Onsen Hotel Resort Ryokan
Ryokan Kusatsu Onsen Hotel Resort
Kusatsu Onsen Hotel Resort Kusatsu
Onsen Hotel Resort
Kusatsu Onsen
Onsen
Ryokan Kusatsu Onsen Kusatsu
Kusatsu Onsen Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Ryokan
Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Onsen Hotel Resort Ryokan Kusatsu
Frequently asked questions
Does Kusatsu Onsen Hotel Resort offer free cancellation for a full refund?
Yes, Kusatsu Onsen Hotel Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kusatsu Onsen Hotel Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Kusatsu Onsen Hotel Resort?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Kusatsu Onsen Hotel Resort?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM.
What is there to do at Kusatsu Onsen Hotel Resort and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs.
Are there restaurants at or near Kusatsu Onsen Hotel Resort?
Yes, レストラン しゃくなげ offers local cuisine.
What's the area around Kusatsu Onsen Hotel Resort like?
Kusatsu Onsen Hotel Resort is a short 8-minute walk from Kusatsu Town Onsen Museum and 11 minutes' walk from Yubatake.
Kusatsu Onsen Hotel Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very good
15 December 2024
Great resort but a bit older style and window is single pane so cold air still seeps thru the hobby and hallway area. Some of the ceiling and walls are cracking and stains. The resort has family friendly things to do like ping pong and arcade area. The hot spa was pretty good.
Breakfast is a great experience. Overall, good experience.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
3 August 2024
The staff was friendly and helpful. The in room bathroom was in need of repair. The fact i needed to reserve breakfast a day in advance is absurd.
Timothy
Timothy, 2-night family trip
Verified Expedia guest review
8/10 Very good
26 June 2024
Location is very good and staff are good and helpful
Maria
Maria, 2-night family trip
Verified Expedia guest review
4/10 Fair
8 December 2023
Outdated and very disappointed.
Need to spend some money to redo paint, hallways and most flooring. Also really needs a deep clean. Roof and higher parts of walls in room were dirty/dusty. Bathroom taps all leaked, including the toilet.
Wifi didn’t work in our room, only reached the lobby and first floor.
Sarah
Sarah, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
2 October 2023
Alex
Alex, 1-night trip
Verified Expedia guest review
8/10 Very good
10 August 2023
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
25 May 2023
Property is too old, need improvement.
Weimin
Weimin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 April 2023
Luo
Luo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 March 2023
Long-Shiuh
Long-Shiuh, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 February 2023
Old hotel but keep good maintenance.
I have an request that need mantion men and women onsen entrance in English.
Hopefully you consider it.
nakamura
nakamura, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 January 2022
The staff is verry friendly❤️❤️❤️🙏
Makoto
Makoto, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2020
We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice