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1 room, 2 adults

W Chicago - Lakeshore - Chicago

4.5-star4.5 stars
644 N Lake Shore Dr, Chicago, IL, 60611, United States of America

Luxury hotel with indoor pool, near Navy Pier
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The door to my hotel room kept getting stuck openAug 10, 2020
  • No problem with hotel service or comfort. Bed was comfortable, room was quite, shower…Aug 3, 2020

W Chicago - Lakeshore - Chicago

More Info: 6823 2342

from S$258
  • Wonderful Room, Room, 1 King Bed, Non Smoking, City View
  • Spectacular Room, Room, 1 King Bed, Non Smoking, Lake View
  • Wonderful Room, Room, 2 Double Beds, Non Smoking, City View
  • Spectacular Room, Room, 2 Double Beds, Non Smoking, Lake View
  • Fabulous Room, Room, 1 King Bed, Non Smoking, Lake View
  • Fabulous Room, Room, 2 Double Beds, Non Smoking, Lake View
  • Marvelous Room, Suite, 1 Bedroom, Lake View
  • Suite, 1 Bedroom, Non Smoking, Lake View (SW-M)
  • Wow Suite, Suite, 1 Bedroom, Non Smoking, Lake View
  • Wow Suite, Suite, 1 Bedroom, Non Smoking, Lake View

What’s around W Chicago - Lakeshore - Chicago

Landmarks

  • In Near North Side
  • Navy Pier - 8 min walk
  • Grant Park - 10 min walk
  • Chicago Riverwalk - 12 min walk
  • Water Tower Place - 13 min walk
  • John Hancock Center - 14 min walk
  • House of Blues Chicago - 22 min walk
  • Chicago Theatre - 23 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 26 min drive
  • Midway Intl. Airport (MDW) - 24 min drive
  • Chicago, IL (PWK-Chicago Executive) - 34 min drive
  • Millennium Station - 23 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Chicago Station (Red Line) - 16 min walk
  • Grand Station (Red Line) - 16 min walk
  • Chicago Station (Brown Line) - 23 min walk

At a glance

Key facts

Hotel size

  • This hotel has 520 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Conference space size (feet) - 21308
  • Conference space size (meters) - 1980
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Current - This restaurant specializes in Italian cuisine and serves breakfast, brunch, and dinner.

The Living Room Bar - This bar serves lunch and dinner. Open daily.

W Chicago - Lakeshore - Chicago’s small print

Also known as

  • Chicago W
  • W Lakeshore Hotel Chicago
  • w Chicago Lakeshore Hotel Chicago
  • w Hotels Chicago
  • W Chicago Lakeshore Hotel
  • Lakeshore Hotel
  • Lakeshore
  • W Chicago - Lakeshore Hotel
  • W Chicago - Lakeshore Chicago
  • W Chicago - Lakeshore Hotel Chicago
  • Chicago W Lakeshore
  • Lakeshore W
  • Lakeshore W Chicago
  • W Chicago
  • W Chicago Lakeshore
  • W Lakeshore
  • W Lakeshore Chicago
  • W Lakeshore Hotel

Policies

Debit cards presented at check-in are debited USD 200. Unused funds can take up to 30 days to be released by the guest's financial institution. The property is not responsible for any fees incurred as a result.

  • Pool access available from 5:00 AM to 11:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property is licensed under an applicable law.Property Registration Number delist-temp

    Mandatory fees

    Deposit: USD 200.00 per stay

    Pet deposit: USD 100.00 per stay

    Optional extras

    Valet parking costs USD 73.00 per day with in/out privileges

    Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

    Pets are allowed for an extra charge of USD 25 per pet, per night

    Service animals exempt from fees

    WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for W Chicago - Lakeshore - Chicago

    • Does W Chicago - Lakeshore offer free cancellation for a full refund?
      Yes, W Chicago - Lakeshore does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at W Chicago - Lakeshore?
      Yes. Valet parking costs USD 73.00 per day.
    • Is there a pool at W Chicago - Lakeshore?
      Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
    • Are pets allowed at W Chicago - Lakeshore?
      Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at W Chicago - Lakeshore?
      You can check in from 3 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near W Chicago - Lakeshore?
      Yes, there's an onsite restaurant that serves Italian cuisine. Nearby restaurants include Yolk (6-min walk), D4 (6-min walk), and The Capital Grille (9-min walk).

    Recent reviews

    Very good 8.2 From 1,226 reviews

    Poor 2.0
    Never again
    There was shooting at night there was tons of people outside partying and jumping on cars and it went on until the shooting 4am. my first room was hot and was moved overall the worst
    Rosio, us1 night trip
    Good 6.0
    Choose wisely
    No mini fridge available throughout our stay... wallpaper was peeling. Not worth the 200+ per night..
    Tyler, us1 night trip
    Exceptional 10.0
    Peaceful and amazing lake view
    Shameka, us2 night trip
    Exceptional 10.0
    Very nice
    Nicktoria, us1 night trip
    Exceptional 10.0
    Very kind staff that was as accommodating as they could be, given our stay coincided with COVID. I would stay here again!
    Sandra, us2 night family trip
    Poor 2.0
    Worst experience!!!
    This was the worst stay. I was recommended by a good friend who gave me an excellent review. However it was far from excellent. Upon my arrival there was no valley parking due to covid 19 which was very understandable. After 15 min of looking for a park we finally squeezed into a parking space in the parking garbage a block away. We checked in to what we thought was a King suite with a lake view. Unfortunately we walked into a 2 full size room. When I called customer service they explained since I booked via a third party service it was first come first serve and there was no more King size rooms available. They mentioned I should have been explained this upon arrival which I was not. The lady then told me she could refund my money and I can go stay somewhere else or give me a $75 meal/ beverage credit at this point I just took the credit lord knows how long it would be before I could find another room last min on the 4th of July. So we ended up order a steak and potatoes and of course it was cold. I called for a ice bucket they said they didn’t have any but would try to find one. I asked to borrow a android charger they said they didn’t have one but I could buy one for $15. The room was still dirty and smelled funny, light bulbs where out and the windows where dirty. Overall my experience was a 4 out of 10 and I would not recommend The W to anyone. By the way I went home and didn’t even stay the night.
    Alyssa, us1 night trip
    Fair 4.0
    My stay was unsatisfactory because my room door did not lock felt unsafe
    Janava, us1 night trip
    Exceptional 10.0
    Great location and nice rooms and service
    ASIM, us2 night trip
    Very good 8.0
    Not what it used to be.
    The location is nice, the rooms could use a little TLC, the shower knob kept falling off, drywall was rotting away around the shower, caulking was old and gross and room had spaghetti on the floor when we checked in, there is an empty space where the amazing W mini bar used to be as they have done away with those. Definitely not what The W used to be but our stay was just fine overall. Probably won’t stay at this location again.
    Christopher, us3 night trip
    Poor 2.0
    No where did it say how much the parking was. Also we had one booking number under hotels .com but they charge us 200 per night for the incidentals. They also told us they would take care of it and they did not. They also told us we would have to move rooms each night. Over all for the money we have nothing good to say.
    Scott, us1 night family trip

    W Chicago - Lakeshore - Chicago

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