Sarah Bush Lincoln Hospital - 7 min drive - 6.0 km
Meadowview Golf Course - 14 min drive - 15.3 km
Eastern Illinois University - 17 min drive - 15.5 km
Getting around
Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive
Lambert-St. Louis International Airport (STL) - 129 min drive
Mattoon Station - 5 min drive
Restaurants
McDonald's - 16 min walk
Taco Bell - 11 min walk
Buffalo Wild Wings - 13 min walk
Honey Bee Cafe - 4 min drive
Freddy's Frozen Custard & Steakburgers - 4 min drive
About this property
Best Western Heartland Inn
Enjoy your visit to Mattoon with a stay at Best Western Heartland Inn. Guests can enjoy the fitness centre, and hiking/biking trails, kayaking and waterskiing are nearby. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
61 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Playground
What to do
Free use of nearby fitness centre
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Waterskiing nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1996
Safe-deposit box at front desk
Television in common areas
Fitness centre
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Lift door width (centimetres): 102
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to lift
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon
Frequently asked questions
Are pets allowed at Best Western Heartland Inn?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Heartland Inn?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Best Western Heartland Inn?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Heartland Inn and nearby?
Have fun with activities such as hiking, kayaking and rafting, and practise your swing at the nearby golf course. Best Western Heartland Inn also has a fitness centre.
Best Western Heartland Inn Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
7.2/10
Amenities
8.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
5 October 2024
Molly
Molly, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Perry
Perry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 August 2024
Nice
Jesus
Jesus, 1-night business trip
Verified Expedia guest review
4/10 Fair
6 August 2024
Facility was clean the breakfast bar nice.
The AC in Rm 200 did not get cool enough. The address to the hotel on Broadway St takes you to an empty lot- not fun late at night. The $50 deposit process should have been automatically applied when I presigned for the rm, especially since the presign process was supposed to speed up check-in process. Front desk staff did not speak clearly and did not smile once at check-in or in the morning at checkout, although he did say Good morning which I appreciated.
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
4/10 Fair
2 August 2024
Marcy
Marcy, 3-night trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Amonni
Amonni, 1-night trip
Verified Expedia guest review
8/10 Very good
25 July 2024
Staff was friendly and professional.
Paula
Paula, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
LaFaye
LaFaye, 2-night trip
Verified Expedia guest review
8/10 Very good
23 July 2024
James
James, 1-night trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2024
Very friendly staff. Very clean facility would recommend to friends and family and will be returning for another visit
Gina
Gina, 2-night family trip
Verified Expedia guest review
4/10 Fair
16 July 2024
Bugs in bathroom, room is in need of refresh
JOHN
JOHN, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
12 July 2024
Alex
Alex, 4-night trip
Verified Hotels.com guest review
2/10 Poor
27 June 2024
Worst Western
Mattress was lumpy and needs to be replaced. Door did not latch when it closed, you had to push it to latch, security problem. TV remote buttons worked occasionally.
Jeffrey
Jeffrey, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
25 June 2024
Tim
Tim, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 June 2024
Stephen
Stephen, 2-night trip
Verified Expedia guest review
6/10 Good
17 June 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 June 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 June 2024
Grant
Grant, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Front desk staff was amazing. Very helpful guiding us to a great place to eat dinner. Not as happy about the pool being closed.