The Whitehall Hotel - Chicago
4-star hotel with 2 restaurants, near John Hancock Center
- Free WiFi
- All (26)
- Exterior (1)
- Fitness/Leisure (1)
- Bar/Dining (6)
- Interior (7)
- Rooms (10)
- Other (1)
Hotel Lounge
Superior Room, 2 Double Beds - Guest Room
Superior Room, 1 King Bed - Guest Room
Superior Room, 1 King Bed - Guest Room
Superior Room, 2 Double Beds - Guest Room
Junior Suite - Guest Room
Superior Room, 1 King Bed - Bathroom
Superior Room, 2 Double Beds - Bathroom
Hotel Lounge
Hotel Bar
Restaurant
Breakfast Area
Lobby Sitting Area
Lobby Sitting Area
Lobby
Reception
Gym
Meeting Facility
Business Center
Meeting Facility
View from Hotel
Superior Room, 1 King Bed - Guest Room
Junior Suite - Guest Room
Junior Suite - Guest Room
Hotel Lounge
The Whitehall Hotel - Chicago
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Hotel Lounge[1/26]
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
Cleanliness
Quite clean
Hotels.com™ Rewards
The Whitehall Hotel - Chicago
More Info: 6823 2342
from S$123- Superior Room, 1 King Bed
- Room, 1 King Bed (Pinnacle)
- Superior Room, 2 Double Beds
- Double Room (Pinnacle)
- Junior Suite
- Superior Room, 1 Queen Bed
- Superior Room, 2 Double Beds, Accessible
At a glance
Key facts
Hotel size
- This hotel has 222 rooms
- This hotel is arranged over 21 floors
Arriving/leaving
- Check-in time 3 PM-5:30 AM
- Check-out time is noon
- Express check-in
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Travelling with others
Pets
- Pets allowed (dogs only) *
- Specific rooms only, restrictions apply *
- 2 per room (up to 30 lbs)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transport
Parking
- Self parking *
Payment types at the property
Other information
- Smoke-free property
FAQs for The Whitehall Hotel - Chicago
Does The Whitehall Hotel offer free cancellation for a full refund? Yes, The Whitehall Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at The Whitehall Hotel? Yes. Self parking costs USD 50 per night. Are pets allowed at The Whitehall Hotel? Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 30 per pet, per night, and there's also a deposit of USD 30.00 per night. Service animals are exempt from fees. What are the check-in and check-out times at The Whitehall Hotel? You can check in from 3 PM to 5:30 AM. Check-out time is noon. Are there restaurants at or near The Whitehall Hotel? Yes, there are 2 onsite restaurants. Nearby restaurants include Argo Tea (2-min walk), L'Appetito (2-min walk), and Le Colonial (2-min walk).
Recent reviews
Very good 8.2 From 3,524 reviews
Exceptional
very good hotel
Wang, sg1 night business trip
Good
Disappointed
The hotel staff were very accommodating however, we weren’t informed of the COVID rules and witnessed other guests not wearing masks in the elevator and lobby. There was a smell of smoke In the room and in the hallway multiple nights. The room lacked detailed cleaning. the light in the entry didn’t work, & the shower head plates came off the wall. It was an overall appearance of negative change since we last stayed there a few years ago.
Cynthia, us7 night trip
Poor
Definitely not again
Definitely not recommended hotel. Location is great but inside of the hotel is not good at all. Air doesn't (didn't) work.
HADI, us1 night family trip
Fair
I would not return to this property.
From entering the doorway to the elevator to the rooms the hotel has a funky smell. First room I was given 402 smelled musty. Second room 1609 seemed nice but cleaning lady had her phone playing music and charging in the room while she cleaned other rooms on the floor. Next room 2106 had key card left in the room, the hand towel had been used, soap was used, soap wrapper in garbage can, black hair on wash cloth, toilet did not work at all, and the headboard was loose on the bed. Moved to 2107 and it was best of 4 rooms I had been too. Bathroom smelled funky, wall paper peeling, and the shower fixtures did not function properly. 2105 Is the best room for a view of lake MI if you can get past the discomfort in the smell of the facility. Decent location for shopping mag mile and dining in Gold Coast.
Davod, us1 night trip
Very good
Hotel updates needed carpets and bedding. Hotel staff friendly and attentive
us1 night trip
Very good
A good find
Our a/c wasn’t working, but when they were not able to fix it they did move us right away. Even a little upgrade. The lady at the desk ( I think think she said the Business Office Manager) working days July 4-5 was awesome! Helped us find some cheap parking and other essentials. Always greeted us as we came and went. My only slight complaint is they didn’t tell us they only cleaned rooms every 3 days. We were told when we came back to find our room hadn’t been cleaned.
kelly, us2 night family trip
Good
Aging "historic" hotel
The location of this hotel is ideal. It's right off the north end of the Mag Mile, but that's about all it has going for it. It's clear that it is an aging hotel and that its owners are not taking great care of it. My "Deluxe King Room" had paint chipping from the ceiling in the bathroom, there were mystery hairs on the floor of the tub, mold along the edges of the tub grout. Just an overall gross bathroom experience. Front desk service was good. Not a ton of Coronavirus safety precautions being taken. I saw several guests without masks in the lobby. I would recommend a newer hotel in the area instead of the Whitehall.
Christine, us1 night trip
Good
The hotel room was okay. The bed was comfy the bathroom was terrible. It was outdated and the toilet didn’t flush right. Other than the bathroom it was a nice hotel.
us1 night trip
Exceptional
Great stay, easy check in. Room was very clean and price was fantastic. Would definitely stay again!
Corrine, gb1 night trip
Fair
kay
The picture in the photos look nothing like the room
Raven, us1 night trip
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