Zagreb (ZGC-Zagreb Central Train Station) - 16 min walk
Restaurants
Cogito 2 - 5 min walk
Krivi Put - 6 min walk
Caffe bar Glembay - 4 min walk
Caffe Bar TK Građanski - 3 min walk
Pivnica Budweiser - 6 min walk
About this property
The Westin Zagreb
Located near a train station, The Westin Zagreb is a great choice for a stay in Zagreb. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and location get great marks from fellow travellers.
Languages
Croatian, English, Italian
At a glance
Hotel size
349 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 20 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
What to do
Fitness classes
Pilates classes
Shopping
Scooter/moped hire nearby
Working away
24-hour business centre
Meeting rooms
Conference space (17222 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
Reception hall
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 115
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Height-adjustable showerheads
Grab bar near toilet
Toilet grab bar height (centimetres): 80
Lever door handles
Room amenities
Be entertained
102-cm LCD TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 10 (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 30.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30.00 per accommodation, per night
Parking
Self-parking costs EUR 20 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb
Frequently asked questions
Does The Westin Zagreb offer free cancellation for a full refund?
Yes, The Westin Zagreb does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Zagreb?
Yes, there's an indoor pool.
Are pets allowed at The Westin Zagreb?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Westin Zagreb?
Yes. Self-parking costs EUR 20 per day.
What are the check-in and check-out times at The Westin Zagreb?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 10 (subject to availability). Express check-in and check-out are available.
What is there to do at The Westin Zagreb and nearby?
On-site recreation at The Westin Zagreb includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Westin Zagreb also has a sauna and a Turkish bath, as well as a garden.
Are there restaurants at or near The Westin Zagreb?
Yes, there's an on-site restaurant.
What's the area around The Westin Zagreb like?
The Westin Zagreb is in Donji Grad, a short 7-minute walk from Ilica Street and 8 minutes' walk from Croatian National Theatre. Travellers say that the area is walkable and good for shopping.
The Westin Zagreb Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
8 November 2024
Danijel
Danijel, 1-night business trip
Verified Hotels.com guest review
6/10 Good
1 November 2024
Dragomir
Dragomir, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Grant
Grant, 3-night trip
Verified Hotels.com guest review
6/10 Good
8 October 2024
gershon
gershon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Gerd
Gerd, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Saurabh
Saurabh, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 September 2024
Dated hotel that is due for a facelift. Staff friendly and great location.
Mikael
Mikael, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
7 September 2024
This property was nice, typical Westin. They do offer a late check out all the way up to 1!! Very helpful. My only suggestion is to remind guests that they have a free breakfast option. I’m
Michelle
Michelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
HUIXUE
HUIXUE, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
I loved my stay at the Westin Zagrib!
My stay was comfortable and amazing!
John
John, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Great stay
Good location and really nice breakfast on top floor with great views. Room was large and very comfortable.
Canice
Canice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Jeff
Jeff, 1-night trip
Verified Expedia guest review
8/10 Very good
19 August 2024
Very good location and excellent breakfast. However property needs modernization. Old and damaged carpets, AC needs maintenance.
Irina
Irina, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 August 2024
Great hotel with friendly staff!
Jon M
Jon M, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
2 August 2024
An outdated hotel
The hotel was worn out. Needs a refresh. The TV on our room made an annoying constant clicking noise. We booked the room because of the pool and learned during check-in that it was closed. Unfortunately our room was non-refundable. On a positive note, they offered to pay for a cab so we could go to another hotel to use their pool, the air conditioning worked great in the room and they offered free bottled water.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 July 2024
Alexander
Alexander, 10-night trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Facilities are not so modern but well maintained. Airconditioning probably affected by the heatwave during our stay, with erratic cooling
Ma Cristina
Ma Cristina, 2-night trip
Verified Hotels.com guest review
4/10 Fair
26 June 2024
Ishan
Ishan, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 June 2024
Staff were outstanding! Delivered the favorite ‘heavenly bed’
Lorelei
Lorelei, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Great property, clean, ideal location and easy parking
Ivana
Ivana, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Dated, but decent business hotel in Zagreb. Morning coffee at buffet is weak American style pseudo coffee but otherwise decent breakfast buffet. Staff and location great.
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
The stay was short but it was within walkable distance to several places of interest.
Judy
Judy, 1-night romance trip
Verified Expedia guest review
8/10 Very good
5 June 2024
Swimming pool in very bad shape and full of mold .Carpets destroyed and causes tripping hazard .No electrical plugs on both side of the nightstands only on one.
Great distance to the center of the town easy accessed.
Ella
Ella, 6-night romance trip
Verified Expedia guest review
8/10 Very good
8 May 2024
My husband and I stayed three nights at the Westin. Overall the stay was good but we were first surprised by the big deposit they asked us to pay at check in as this was not communicated before by the property. When we first walked into the room we noticed stains and dirt on the bed sheet, not something you would expect from a chain like the Westin, however we asked them to change the sheets and they did right away. The hotel is at close proximity to all attractions in the city.
Aseel
Aseel, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 May 2024
Safe and quiet area of Zagreb near Tesla museum. Great breakfast!