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ITC Mughal, A Luxury Collection Resort & Spa, Agra

Photo gallery for ITC Mughal, A Luxury Collection Resort & Spa, Agra

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
Royal Suite, 1 Bedroom, Non Smoking | View from room
3 restaurants, lunch, dinner served; Indian cuisine
Couples treatment room(s), sauna, steam room, Turkish bath/hammam

Overview of ITC Mughal, A Luxury Collection Resort & Spa, Agra

ITC Mughal, A Luxury Collection Resort & Spa, Agra

5.0 star property
Luxury hotel with spa, near Taj Mahal
8.4 out of 10 Very good
8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is S$90
Price available on 15/06/2023
Map
Taj Ganj Uttar Pradesh, Agra, Uttar Pradesh, 282001
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Steam room
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
For families
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Taj Ganj
  • Taj Mahal - 25 min walk
  • Agra Fort - 3 min drive

Getting around

  • Agra (AGR-Kheria) - 30 min drive
  • Agra Fort Station - 13 min drive
  • Agra Cantonment Station - 18 min drive

Restaurants

  • Pinch of Spice - 4 min walk
  • Espresso Coffee - 5 min walk
  • Peshawri - 2 min walk
  • Pind Balluchi - 7 min walk
  • Taj Bano - 2 min walk
Map

About this property

ITC Mughal, A Luxury Collection Resort & Spa, Agra

ITC Mughal, A Luxury Collection Resort & Spa, Agra puts you a short five-minute drive from Taj Mahal. You can visit the spa to be pampered with massages, body wraps or Ayurvedic treatments, and Peshawri, one of 3 restaurants, serves Indian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a health club. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 233 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Playground
  • Children's games

What to do

  • Tennis
  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • Conference centre (6846 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Kaya Kalp has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Peshawri – This theme restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Taj Bano – This buffet restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Mughal Pavilion – This buffet restaurant serves lunch and dinner. Open selected days.
Maikhana, The Lobby Bar – This lobby lounge only serves light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately INR 1534 per person

Children & extra beds

  • Rollaway beds are available for INR 2360.0 per night

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Guests must book yoga sessions (surcharge) 1 day in advance.

Also known as

Agra ITC
Agra Mughal
ITC Agra
ITC Agra Mughal
ITC Mughal
ITC Mughal Agra
ITC Mughal Hotel
ITC Mughal Hotel Agra
Mughal Agra
Mughal ITC
Agra Itc Mughal Hotel
Itc Mughal, Agra Hotel Agra
Sheraton Agra
ITC Mughal Agra Hotel
ITC Mughal Luxury Collection Hotel Agra
ITC Mughal Luxury Collection Hotel
ITC Mughal Luxury Collection Agra
ITC Mughal Luxury Collection
ITC Mughal a Luxury Collection Hotel Agra

Frequently asked questions

Does ITC Mughal, A Luxury Collection Resort & Spa, Agra offer free cancellation for a full refund?
Yes, ITC Mughal, A Luxury Collection Resort & Spa, Agra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
As of 29 May 2023, prices found for a 1-night stay for 2 adults at ITC Mughal, A Luxury Collection Resort & Spa, Agra on 15 June 2023 start from S$90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
Yes, there are 2 outdoor pools.
Are pets allowed at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
Yes, there's free self parking.
What are the check-in and check-out times at ITC Mughal, A Luxury Collection Resort & Spa, Agra?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at ITC Mughal, A Luxury Collection Resort & Spa, Agra and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. ITC Mughal, A Luxury Collection Resort & Spa, Agra also has a steam room and spa services, as well as an arcade and a garden.
Are there restaurants at or near ITC Mughal, A Luxury Collection Resort & Spa, Agra?
Yes, there are 3 on-site restaurants, featuring Indian cuisine.
What's the area around ITC Mughal, A Luxury Collection Resort & Spa, Agra like?
ITC Mughal, A Luxury Collection Resort & Spa, Agra is in Taj Ganj, a short 19-minute walk from Mosque and the Jawab. Travellers say that the hotel is in a great location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Comfortable stay but the service falls well short
The hotel is very comfortable but the service really disappoints. There are not nearly enough front desk staff and the ones that I dealt with were stressed out and unhelpful. Having to wait 30 mins to check in and then dealing with a grump is an extremely poor experience. Similar experience regarding transport, the staff won't call you a taxi - your choices are to either take an overpriced hotel car for the day or walk down the long driveway and find a tuk-tuk - not great when you have luggage. Finally, I had no incidental charges on check out but the hotel held the $60 deposit for a full month (even after following up by email weeks after check out), which I find completely unacceptable. The service is nothing close to what you would expect in a 5 star hotel - you'd probably find more helpful staff in a guesthouse.
Patrick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good
Very good hotel.
Daniel, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Would not revisit this hotel.
Very disappointed. Very expensive for what it was compared to other Top hotels in India. Tired building, poor service almost faulty towers esq, no Indian beer only Budweiser and total calamity when trying to put dinner on the bill. Would not revisit. Dinner in peshawari v good and Jaipal Sinu was great on security team.
W, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

NEERAJ, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Monique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pawel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We only visited for 1 night to visit the Taj Mahal/Agra Fort however it was perfect. Our waiter helped advise us on when to go where and the best way to travel. We wandered the grounds and saw so many monkeys (great for us, maybe if you’re not a fan steer clear of the back lawn). It’s so calm and peaceful, great view of the Taj and the restaurant downstairs is great. The staff were just lovely and so helpful. Loved it.
Grace Marilynn, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Solid 5 Star Hotel
Well equipped gym, smart TVs, and the sound of water fountains all over the property give a very tranquil feel. I had an issue with having children running around the halls being loud, this seems to be common in Indian hotels. I did get sick from food (now on day 5) on the day I left. It had to either have been something from the breakfast buffet or “pinch of spice” restaurant across the street since those were the only places I ate. Agra is a very impoverished run down city with poor hygiene so be careful. Overall this property was much better than the nearby Radisson, which I had originally booked but abandoned because it was so noisy and actually a 2 star despite being advertised as 5 star.
Bradley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sameer, 1-night trip
Verified Hotels.com guest review