Calle 13 No. 258, Entre 10 y 12, Reparto Vista Alegre, Santiago de Cuba, Santiago de Cuba, 90100
What's nearby
San Juan Hill - 14 min walk - 1.2 km
Abel Santamaria Park - 3 min drive - 2.4 km
Cespedes Park - 5 min drive - 3.4 km
Parque Céspedes - 5 min drive - 3.4 km
Bacardi Rum Factory - 5 min drive - 4.0 km
Getting around
Santiago de Cuba Railway Station - 5 min drive
Airport shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
RoofTop Bar - Casa Granda - 17 min walk
Daiquirí Lobby Bar - 17 min walk
Restaurante Buffet La Casona - 17 min walk
Pizzeria La Fontana - 17 min walk
La Barrita - 17 min walk
About this property
Hostal La Hiedra
When visiting Santiago de Cuba, Hostal La Hiedra is a great choice to consider. For a bite to eat, guests can visit 1, which serves Cuban cuisine and is open for breakfast, lunch and dinner. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
4 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Beach shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Private dining
Shared microwave
Shared fridge
Room service (limited hours)
Travelling with children
Childcare in room (surcharge)
What to do
Beach shuttle (surcharge)
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Sailing nearby
Scuba-diving nearby
Working away
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Multilingual staff
Beach shuttle (surcharge)
Beach towels
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Communal living room
Accessibility
Wheelchair-accessible registration desk
No lift (single-level property)
Well-lit path to entrance
Room amenities
Be entertained
DVD player
Television
Digital TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Down duvet
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Dining
1 – This family restaurant specialises in Cuban cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way. Maximum occupancy 4)
Beach shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Policies
This property accepts cash.
Also known as
Hostal Hiedra Guesthouse Santiago de Cuba
Hostal Hiedra Guesthouse
Hostal Hiedra Santiago de Cuba
Hostal Hiedra
Hostal La Hiedra Santiago De Cuba
Hostal La Hiedra Guesthouse
Hostal La Hiedra Santiago de Cuba
Hostal La Hiedra Guesthouse Santiago de Cuba
Frequently asked questions
Does Hostal La Hiedra offer free cancellation for a full refund?
Yes, Hostal La Hiedra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hostal La Hiedra?
Yes, cats and dogs stay free.
Is parking offered on site at Hostal La Hiedra?
Yes, there's free self parking.
Is an airport shuttle service offered by Hostal La Hiedra?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Hostal La Hiedra?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hostal La Hiedra and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes ecotours. Hostal La Hiedra also has a garden.
Are there restaurants at or near Hostal La Hiedra?
Yes, 1 offers Cuban cuisine.
What's the area around Hostal La Hiedra like?
Hostal La Hiedra is in the heart of Santiago de Cuba, a short 14-minute walk from San Juan Hill and 4 minutes' walk from Parque Zoológico.
Hostal La Hiedra Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
9.2/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
5 February 2024
Very Quiet Area and the staff is very Professional.
Abraham
Abraham, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 February 2019
Beautiful stay in family home
The stay at the La Hierdra was excellent! It is a bit of distance from downtown, but it is quiet and easy to get to via bus, moto-taxi or a 30 min walk. It is very clean, the breakfast is excellent and plenty. The rooms are spacious and get tidied every day. They offer dinner which is a 4 course meal and is very good as well. Rey and Nani are very helpful in providing historical context of Cuba, also setting up private tour guides, and taxis. The inter-generational family is very welcoming and the gardens were really beautiful. There is wifi capacity and is definitely a place I would come back to.
Cindy
Cindy, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 March 2024
Une véritable adresse de charme à Santiago
Nous avons passé un très agréable séjour à la Hiedra. Les hôtes, sympathiques et serviables offrent un accueil vraiment chaleureux.
La casa est superbe, située dans le quartier résidentiel et donc calme de Vista Alegre.
La chambre est très propre et spacieuse tout comme la salle de bain. Le lit king-size est très confortable.
Quant au petit déjeuner servi dans le jardin... un pur régal: original et inventif car chaque matin des petites nouveautés sont proposées.
L'éloignement du centre historique n'a pas été un problème pour nous car nous avions une voiture de location que nous avons pu mettre en sécurité dans la propriété moyennant un supplément de 5€.
Merci pour ce beau souvenir de Santiago!
Isabelle
Isabelle, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 March 2024
Sigrid
Sigrid, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 February 2024
Steve
Steve, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2022
Bruno
Bruno, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 March 2022
Beste accommodatie in onze vier weken Cuba.
Mooie locatie barstensvol sfeer. Charismatische eigenaar. Gids voor stads tour verbonden aan de casa.
Diner en ontbijt top. Niet het goedkoopste adres, maar zeker het beste.
Arnold
Arnold, 3-night romance trip
Verified Expedia guest review
2/10 Poor
9 May 2019
Propietaria pazza è razzista
Hostal la hiedra. Grosso problema con la propietaria . Non ha fatto entrare le due ragazze di colore che erano con noi . Ha detto che erano ragazze di strada offendendo profondamente me il mio amico e le 2 nostre amiche . Abbiamo dovuto pagare una altra struttura per ospitarle . Ora vorremmo il rimborso .... in più mancava spesso la acqua calda e spegneva la aria condizionata ...
Emanuele
Emanuele, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 May 2019
Tout le personnel est très aimable et très accueillant.
La maison est merveilleusement bien tenue et très confortable.
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
5 March 2019
Very good “casa” in Santiago de Cuba.
Friendly reception and clean house. We had room no 1 with good relaxing chairs outside in front of our room. This house has her own cook. We had three times breakfast and dinner which was excellent, served in the garden. Save parking place for the car. Pieta and Ronald.
R
R, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 February 2019
Die Villa La Hiedra ist architektonisch und von ihrer Einrichtung her ein kulturhistorisches Juwel. Frühstück und Abendessen werden in dem malerischen Garten-Innenhof serviert. Die Gastgeber sind überaus liebenswürdig und hilfsbereit, sie haben uns unter anderem bei der Anschlussbuchung sehr unterstützt. Der Service der Mitarbeiter ist perfekt und herzlich zugleich. Die Zimmer sind groß, sehr hübsch eingerichtet und liegen ruhig zum Innenhof.
La Hiedra liegt im ruhigen Villenviertel Vista Allegre außerhalb des sehr quirligen Zentrums.