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Royalton Hicacos - Adults Only - All Inclusive

4.0 star property
Leave your worries behind as you unwind on pristine shores. Rejuvenate your senses with fine dining options and top-notch spa treatments.

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Photo gallery for Royalton Hicacos - Adults Only - All Inclusive

Aerial view
Aerial view
Interior
Reception
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • WiFi in the lobby
  • 3 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Beach bar
  • Pool bar
Feel at home
  • Private bathroom
  • Living room
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 52 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Diamond Club)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (Diamond Club)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Minibar
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Crt. Las Morlas Km 15 Autopista Varader, Varadero, Varadero, 42200

What's nearby

  • Varahicacos Ecological Reserve - 8 min walk
  • Cueva de Ambrosio - 2 min drive
  • Marlin Marina Chapelin - 3 min drive
  • Marina Gaviota - 5 min drive
  • Varadero Beach - 13 min drive

Restaurants

  • ‪Grazie - ‬2 min walk
  • ‪El Chiringuito de Tania | BBQ Grill Bar - ‬2 min walk
  • ‪Las Morlas - ‬2 min walk
  • ‪Bar Piscina | Pool Bar | Aqua Bar - ‬1 min walk
  • ‪The Pearl - ‬7 min walk

About this property

Royalton Hicacos - Adults Only - All Inclusive

At Royalton Hicacos - Adults Only - All Inclusive, you can spend time at the beach sipping drinks, plus you'll be within a 15-minute drive of Varadero Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and manicures and pedicures. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a poolside bar and a 24-hour fitness centre.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 404 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:00 AM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast
  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

What to do

  • On the beach
  • Tennis
  • Racquetball/squash
  • Kayaking
  • Scuba diving
  • Windsurfing

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Garden
  • Terrace
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Sauna

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The ROyal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Gran Plaza Hicacos – On-site buffet restaurant.
Don Pascuale – This restaurant specialises in Italian cuisine.
El Caribe – This restaurant specialises in Caribbean cuisine.
Las Morlas – This restaurant specialises in seafood.
El Viejo y el Mar Grill – This restaurant specialises in international cuisine.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts cash.

Also known as

Royalton Hicacos Varadero Resort
Royalton Hicacos Resort
Royalton Hicacos Varadero
Royalton Hicacos Adults All Inclusive Cardenas
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Sandals Royal Hicacos Varadero
Royalton Hicacos Hotel Varadero
Royalton Hicacos Hotel
Royalton Hicacos Adults Inclu
Royalton Hicacos Adults Only All Inclusive
Royalton Hicacos - Adults Only - All Inclusive Varadero

Frequently asked questions

Does Royalton Hicacos - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Royalton Hicacos - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Royalton Hicacos - Adults Only - All Inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Royalton Hicacos - Adults Only - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Royalton Hicacos - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Royalton Hicacos - Adults Only - All Inclusive?

Check-in start time: 11:00 AM; check-in end time: anytime. Check-out time is 11 AM.

What is there to do at Royalton Hicacos - Adults Only - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Royalton Hicacos - Adults Only - All Inclusive also has 5 bars, a nightclub and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Royalton Hicacos - Adults Only - All Inclusive?

Yes, there are 5 on-site restaurants, featuring Italian cuisine.

Does Royalton Hicacos - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Royalton Hicacos - Adults Only - All Inclusive like?

Royalton Hicacos - Adults Only - All Inclusive is a short 8-minute walk from Varahicacos Ecological Reserve and 12 minutes' walk from Ambrosio Park.

Royalton Hicacos - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Fair

not as we expected
Clearly not a 5* in EU Or in USA but in Cuba yes. Noisy room, they dont offer other room.. lots of food nice on the pictures but the quality not the best. Beach is nice.
7-night trip
Verified Hotels.com guest review

6/10 Good

I found the food to be pleasantly better than I was expecting. I love to eat so this was a huge surprise in the best way. We did the buffet for breakfast and lunch, also tried the Mexican, Caribbean and Italian restaurants for dinner. I highly recommend avoiding the Italian restaurant. You can get better tasting pasta at the buffet which is more fresh/made to order :) Out of 6 of us, 5 loved what they got at the Caribbean restaurant. I also found it to be the best ambience and layout! The server that we had that night was very awesome as well. The Mexican was decent, I was a little disappointed with no guacamole as it is a Mexican place but otherwise it was enjoyable. We didn't get a chance to try the others. Things need to be better set up for reservations or have more pagers available as it can be misleading how to get yourself into the restaurants. The ice cream is very good but could be better to stay open later... only 12-5. I found the mojitos to be a big disappointment compared to other places I have been in Cuba.. Mojitos are their staple! They should be amazing every time! They used fake lime juice which made everything taste a lot sweeter and more artificial. The beach was amazing. So beautiful and clean. The beds in the rooms were terrible.... So hard and springy. I got really bad sleeps at night and woke up very sore and stiff. Sadly this took away from me feeling rested after leaving this place. I probably wouldn't go back, although I really enjoyed some things.
Staisha, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Donna, 8-night trip
Verified Hotels.com guest review

6/10 Good

Food was not that good limited selection & what was there wasn't that great.
5-night family trip
Verified Expedia guest review

8/10 Very good

Kellie, 4-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Nice beach and pool. Food and food choices mediocre
4-night trip
Verified Expedia guest review

2/10 Poor

3-night trip
Verified Expedia guest review

2/10 Poor

They have a nice beach, and a good setup to enjoy it with the beach cabanas. The large pool is nice, but not heated at all, so a bit chilly. None of the hot tubs seem to be functional, just there for their website photos I guess. The drinks were all good, but the food ranges from awful to edible. None of the food is good. You have to tip early and often to get OK service.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved it all. Beaches are magnificent and close. Great staff. Perfectly clean and lovely
JT, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

2/10 Poor

Not Recommended at all , Staff are not very responsive , once you check in you are assigned a go to person (Butler) but the honestly no value added . for my booking i have requested the diamond club that gives you special accesses and areas however they have giving me the normal access and when i have followed up no action was taken .
2-night trip
Verified Expedia guest review

8/10 Very good

Long Yau, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We requested for a taxi service to go to the airport however the taxi didn’t show up and we missed our flight back home. We had to rebook our flight and it costed $1600. It is hotel duty to make sure we can a taxi on time but they didn’t and they even don’t reply to our refund request to cover our rebooking flight fee. It is the worst service I’ve experienced
pepino, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Nedeljko, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The pool and beach are good. The most problematic thing is the food. The buffet restaurant is not good, the food is always the same for the two days I stayed. The other restaurants like El Caribe, the Italian restaurant and the Beach seafood restaurant, all need reservations for dinner. We arrived at the hotel at around 12 pm, and our room butler assistant asked us to make the reservation for our dinner asap. We went to the office and was told everything was booked out for the next 2 days. We were so upset that we cannot try the restaurants that are supposed to be included in the all-inclusive hotel. During dinner time, we tried to go to the restaurants to see if anyone cancelled the reservation. However, the restaurants are not fully occupied at all, and the reception doesn't allow us to have dinner there. We have to go to the buffet restaurant for several meals.
Carl, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lovely Stay - would not recommend Butlers
Overall the stay was very positive - the property itself is lovely and the beach is gorgeous. We were part of their Diamond Club and had an issue from day 1 with our Butler - we were assigned someone who then promptly signed off and we didn't have anyone the following day to help us with our a la carte restaurant booking so ended up getting passed around from the Butler hotline to the Diamond Club to the Food and Beverage team which ultimately resulted in us not getting into the restaurant we preferred. The next night was their weekly Diamond Club dinner - despite being told multiple times in the 2 days prior that all details would be provided in an invite which would be delivered to our Room - we needed up with no details and had to call the Butler hotline at 6pm to find out what what happening - turns out the event started at 6.15pm! Once we gave up on trying to use the Diamond Club lounge and butlers the stay was lovely and very relaxing. All other staff were incredibly helpful and tried to go above and beyond to ensure an enjoyable stay.
3-night trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly people Clean rooms Many good restaurants
Mazen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

We did not enjoy our stay at the royalton hicacos. The hotel is dated and certainly not up to any 4 star standard anywhere else in the world. It’s pretty much stuck in the 80’s. If you’re into free booze for your holidays and that’s about it it’s probably ok but the food is literally the worst food I’ve ever eaten on holiday/my life. The seafood restaurant was manageable but the Mexican was terrible. We ordered fajitas and got a small bowl of fried onions and cabbage with some chewy pork with a couple of small tortillas as a main. No spices or seasoning what so ever. There were salt and pepper shakers on all the tables but just for show. The buffet section was poor, if I’d been served this food anywhere else I wound have sent it back but the hotel isn’t within easy walk of anywhere so we had no choice. We spent the majority of our holiday hungry/unwell because of the poor food only eaten what we thought looked safe (I.e soggy flavourless pasta and salad - when it wasn’t tinned spinach). There were also animals (cats in the seafood restaurant) roaming around. I saw another review of bird poo being in someone’s salad - doesn’t surprise me. We ended up booking flights to leave early due to our experience - which was our honeymoon. To say we are disappointment is an understatement. This is not a luxury hotel by any standard. I asked for a complaint/feedback form when we left - looking forward to the response.
ClaireMacIntyre, 5-night romance trip
Verified Expedia guest review

6/10 Good

We were not offered VIP amenities,which were 15 percent off spa services and one bottle of wine,regardless of the email saying that we would be offered before the trip.
3-night trip with friends
Verified Expedia guest review

2/10 Poor

1. Hotel is old and needs updating. 2. Fixtures are rusting. 3. Smell of sewer in the VIP area. 4. Butler service is useless. I had to deliver my own luggage and butler was less then enthusiastic to get restaurant reservations. 5. Lack of customer service. 6. Final bill was wrong. Had to clear it up twice in the lobby with two different people. Lack of communication between staff. 7. VIP lobby needs updating.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was amazing! The beach is very good. We got the diamond club and we were very satisfied we did it.
3-night romance trip
Verified Hotels.com guest review