Taylor's Port - Wine Shop & Tasting Room - 2 min walk
Solar dos Bicos - 2 min walk
Pizzeria Romana Al Tavolo - 1 min walk
About this property
Aurea Museum by Eurostars Hotel Company
Aurea Museum by Eurostars Hotel Company offers a great location, putting you within a 15-minute walk of Commerce Square and Castle of São Jorge. You can splash around at the indoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a fitness centre, a sauna and a steam room. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Limoeiro Stop is 4 minutes and Terreiro do Paco Station is 4 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
What to do
Bike rentals nearby
Working away
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Library
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Property Registration Number 7670
Also known as
Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon
Frequently asked questions
Does Aurea Museum by Eurostars Hotel Company offer free cancellation for a full refund?
Yes, Aurea Museum by Eurostars Hotel Company does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aurea Museum by Eurostars Hotel Company?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Aurea Museum by Eurostars Hotel Company?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Aurea Museum by Eurostars Hotel Company?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Aurea Museum by Eurostars Hotel Company?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Aurea Museum by Eurostars Hotel Company?
No, this hotel doesn't have a casino, but Lisbon Casino (8-min drive) is nearby.
What is there to do at Aurea Museum by Eurostars Hotel Company and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Aurea Museum by Eurostars Hotel Company also has a sauna and a steam room.
Are there restaurants at or near Aurea Museum by Eurostars Hotel Company?
Yes, there's an on-site restaurant.
Does Aurea Museum by Eurostars Hotel Company have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Aurea Museum by Eurostars Hotel Company like?
Aurea Museum by Eurostars Hotel Company is located by the river in Lisbon Old Town, a short 4-minute walk from Limoeiro Stop and 15 minutes' walk from Rossio Square. Travellers give top marks for the hotel's prime location.
Aurea Museum by Eurostars Hotel Company Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Richard
Richard, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Robin
Robin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Brian
Brian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Amazing
Amazing service
Luis E
Luis E, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
First visit to Lisbon
Great location for taking a cruise. The port is across the street. Location is close to city center. Easy walk to most sites. The room was big and the amenities were very welcomed. The staff very friendly. The breakfast buffet was a good value compared to eating out. Chef Rodrigo made me a excellent omelette. I would stay again.
Stewart
Stewart, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Lovely hotel in a great location with excellent polite staff
Gordon
Gordon, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
The staff is kind, friendly and VERY HELPFUL!
Michael
Michael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
All-around geeatness
Beautiful hotel, great location!
Tatyana
Tatyana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
The room was very comfortable, clean and well supplied. The only problem that we experienced was unstable Wi Fi.
The staff was incredible, very well coming, friendly and helpful.
All around it was great stay with the excellent services.
Boris
Boris, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Great stay, great location for 3 day trip,
We stayed here after our cruise ended in Lisbon. Hard to find a place closer to the port!. The hotel was nice and the room was great. I wish we had more time to try the spa. It looked amazing. Oh well, can't have it all. A reason to come back.
Dennis
Dennis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Jorge
Jorge, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Beautiful hotel in a perfect location.
Bela
Bela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Jose
Jose, 2-night trip
Verified Expedia guest review
4/10 Fair
24 September 2024
Not a 5 star hotel. Poorly appointed room. Lack of staff, especially trained staff.
No water except 1st night even tho have nice coffee and tea set up. No turn down service. Very few channels on TV. 3 star at best!!
Alan
Alan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Jack
Jack, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Conor
Conor, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
I was told the bed would wanted wasn’t available so I compromised
The gift of sparkling wine was not in my room
I contacted Expedia about it and received the evening before I left
This was too late by the time I came back to the room
Also I was not able to take it with me per travel plans
koren
koren, 2-night romance trip
Verified Expedia guest review
6/10 Good
18 September 2024
Angelina
Angelina, 6-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Great stay! Would come back! Fromt desk Joanna was very nice and helpful and so were the rest of the hotel staff. Definitely great location and amenities including the spa.
Shadi
Shadi, 4-night romance trip
Verified Expedia guest review
2/10 Poor
8 September 2024
Poor customer service
MARIEJOSE
MARIEJOSE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Our stay at Aurea hotel was excellent. The staff were extremely accommodating, very friendly and professional.
Great location. Walking distance to attractions and restaurants.
Mai
Mai, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Tash
Tash, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
The staff were always helpful and friendly. Had a great experience would book here again