Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130
What's nearby
US Consulate General Guadalajara - 18 min walk - 1.5 km
Minerva Roundabout - 18 min walk - 1.6 km
Guadalajara Cathedral - 4 min drive - 3.9 km
Expo Guadalajara - 5 min drive - 4.2 km
Andares Shopping Center - 8 min drive - 7.0 km
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 33 min drive
Restaurants
Super Salads - 1 min walk
Royal Yak - 1 min walk
Chili's - 3 min walk
Vancouver Wings Minerva - 1 min walk
La Vaca de Troya - 3 min walk
About this property
Krystal Urban Guadalajara
Krystal Urban Guadalajara puts you a short five-minute drive from Expo Guadalajara and US Consulate General Guadalajara. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Minerva Roundabout and Guadalajara Cathedral are a short five-minute drive away. The helpful staff and location get good marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Terrace
24-hour fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient toilets only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 295 for adults and MXN 170 for children
Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
Late checkout can be arranged for an extra charge of MXN 500 (subject to availability)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara
Krystal Urban Hotel
Krystal Urban
Krystal Urban Guadalajara Hotel
Krystal Urban Guadalajara Guadalajara
Krystal Urban Guadalajara Hotel Guadalajara
Frequently asked questions
Does Krystal Urban Guadalajara offer free cancellation for a full refund?
Yes, Krystal Urban Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Urban Guadalajara?
Sorry, pets aren't allowed.
Is parking offered on site at Krystal Urban Guadalajara?
Yes, there's free self parking.
What are the check-in and check-out times at Krystal Urban Guadalajara?
Check-in start time: 3:00 PM; check-in end time: 11:00 AM. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Krystal Urban Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (6-min drive) is nearby.
What is there to do at Krystal Urban Guadalajara and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Krystal Urban Guadalajara?
Yes, there's an on-site restaurant.
What's the area around Krystal Urban Guadalajara like?
Krystal Urban Guadalajara is in Zona Minerva, a short 18-minute walk from US Consulate General Guadalajara and 18 minutes' walk from Minerva Roundabout. Travellers say that this hotel is in a good location.
Krystal Urban Guadalajara Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 December 2024
Jesus
Jesus, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Great location.
Great location and friendly staff. No pool on facilities or coin operated laundry.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
francisco
francisco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Ramon
Ramon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Gerardo
Gerardo, 5-night trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Un poco ruidoso, nos tocó justo a la calle la
Habitación
HARUBI A
HARUBI A, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Ramon
Ramon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Enrique
Enrique, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Giovanni
Giovanni, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
David
David, 6-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Miguel
Miguel, 5-night family trip
Verified Hotels.com guest review
6/10 Good
14 October 2024
Returning Client
This was my third time staying at Krystal Urban and for the first time, I was very disappointed. Our room was located on the second floor. As soon as you get off the elevator, there is a weird smell. We get to our room, and it smells like bleach! This is after arriving at our room at nearly 10 pm! How does the room still smell like bleach after so many hours? The floors were not swept. I am a person who walks barefoot and I felt the dirt on my feet. We only got 2 bath towels, no small towels or anything. The fridge was also taken out of the room, and the walls in the bathroom need to be cleaned or updated. There is also no bellman to help with the luggage. The super nice guy who used to work there is no longer there. I do not plan on returning to this hotel. My two previous stays were good. But this one was extremely disappointing.
Domenica
Domenica, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
T rubio
T rubio, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 October 2024
Not so clean
The bed sheets had not been changed prior to our arrival. We inspected the bed and there was hair all over the sheets and pillow cases. The sheets and towels had stains on them or were dirty, not quite sure. The room was beautiful, the hotel was beautiful, the staff was friendly and helpful but the sheets, pillow covers, and towels were nasty.