Guatemala City (GUA-La Aurora Intl.) - 43.5 miles/70 km
Airport shuttle (surcharge)
Restaurants
The Little Spoon - 4 min walk
Sunset Bar - 6 min walk
Restaurante El Cayuco - 11 min walk
Restaurante el chaparral - 2 min walk
Pollo Campero Panajachel - 11 min walk
About this property
Hotel y Centro de Convenciones Jardines del Lago
At Hotel y Centro de Convenciones Jardines del Lago, you can spend time at the beach sipping drinks, plus you'll only be steps from Lake Atitlán. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Vaqueros serves local cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include a sauna, a snack bar/deli and a terrace.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Transfers
Airport shuttle (available on request)*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Beach bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Children's menu
What to do
Kayaking
Boat tours
Bike rentals nearby
Ecotours nearby
Working away
Business centre
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Bike hire
Beach towels
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Arcade/games room
Sauna
Banquet hall
Room amenities
Be entertained
Television
Cable TV channels
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Vaqueros – Overlooking the garden, this restaurant specialises in local cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately GTQ 85 per person
Airport shuttle service is offered for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Frequently asked questions
Does Hotel y Centro de Convenciones Jardines del Lago offer free cancellation for a full refund?
Yes, Hotel y Centro de Convenciones Jardines del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel y Centro de Convenciones Jardines del Lago?
Yes, there's an outdoor pool.
Are pets allowed at Hotel y Centro de Convenciones Jardines del Lago?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel y Centro de Convenciones Jardines del Lago?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel y Centro de Convenciones Jardines del Lago?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel y Centro de Convenciones Jardines del Lago?
Check-in start time: 3 PM; check-in end time: 10:00 PM. Check-out time is 1:00 PM.
What is there to do at Hotel y Centro de Convenciones Jardines del Lago and nearby?
Have fun with on-site activities such as kayaking and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and an arcade. Hotel y Centro de Convenciones Jardines del Lago also has a picnic area and a garden.
Are there restaurants at or near Hotel y Centro de Convenciones Jardines del Lago?
Yes, Vaqueros offers al fresco dining, local cuisine and garden views.
What's the area around Hotel y Centro de Convenciones Jardines del Lago like?
Hotel y Centro de Convenciones Jardines del Lago is located on the waterfront, a short 1-minute walk from Lake Atitlán and 15 minutes' walk from Church of Saint Francis.
Hotel y Centro de Convenciones Jardines del Lago Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
7 August 2024
If you’re traveling with kids I believe is a good place to stay cause they have a nice area for them to run around, unfortunately for us was not a good place because we came tired wanted to relax but couldn’t cause of all the noise. Also the rooms have paper thin walls you can hear everything from your neighbor. Service was good, rooms were relatively clean.
Shirma
Shirma, 2-night family trip
Verified Expedia guest review
6/10 Good
27 July 2024
The rooms are not as nice as what yhe pictures display. They are old. There was a very tiny shampoo and shower gel. Not worth the price. There are better hotels. I thi k you pay forocation and not the room stay. The bext things are the gatdens, the views and the staff. The hotel isnot worth it.
sandra
sandra, 1-night trip
Verified Expedia guest review
4/10 Fair
10 July 2024
Descent accommodations bu not outstanding. Nice grounds and great views. Wonderful breakfast Guatemalan buffet. While the staff was print to attend to my needs, the pretty much hover over you. I will have to call them the food police. While the were helping us with our luggage, the pretty much searched your belongings stating that by hotel rules (not stated ahead of booking) we weren’t allow to bring any snacks, outside food or drinks. It was super annoying!!! I don’t blame the staff but the hotel administration for such over the top intrusion. They advertise their nice pool all over their web site and Expedia page, but the pool hours are limited plus the pool is not heated. I will never stay there again.
Edgar R
Edgar R, 1-night family trip
Verified Expedia guest review
6/10 Good
4 June 2024
Dogs bark nonstop
Elvin
Elvin, 2-night business trip
Verified Expedia guest review
6/10 Good
18 May 2024
We were on the 13th floor out of 15 stories. At 04:30 there was a loud 'beep' as someone attempted to get into the room. Once awakened, it was difficult to sleep again.
Wendy
Wendy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Jesse
Jesse, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
The Door at our 220 dragged on the floor to open/close, other wise everything was very nice,
Byron
Byron, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 March 2024
Shorty
Outstanding service
Maria
Maria, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 February 2024
COULD be a paradise by the lake but….
This hotel is in a prime location on the lakeside. It’s also in easy walking distance of Panajachel with good restaurants.
The staff make this place and couldn’t be more helpful or friendly. The gardens are well kept and the restaurant food was fair value. However….
Unfortunately the room looked like a motel pull in. We could have been anywhere. The decor was retro 60s not colourful Guatemala. The room was large but the bathroom not well appointed. A tiny sink, tired and hanging on the wall for its life and toilet which didn’t flush properly were not what we expected for the money paid. There wasn’t even a shelf to put a tooth brush. Just not thought through.
The restaurant is a huge room, brightly lit with no ambiance. After a meal or drink, there is no where to go of an evening to relax and chat.
Subtle lighting and some sofas and easy chairs in part of the restaurant would have been comfortable and kept us in the hotel bar longer.
This hotel needs some TLC, maintenance and thought regarding guest comfort.
Not value for money or what was anticipated.
Joy
Joy, 4-night trip
Verified Hotels.com guest review
8/10 Very good
31 December 2023
Leora
Leora, 1-night trip
Verified Expedia guest review
6/10 Good
19 December 2023
The property has poor cleanliness in the room and bathrooms. The bathroom sink was shaking.. no hot water ... Showers don't work properly.
They didn't give me a tour of the property and inform me of their sauna timings and other facilities. When I asked them about it they said its something they don't inform guests unless asked.
FNU
FNU, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 November 2023
Safe and Dining options
Denise
Denise, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
5 November 2023
The staff was friendly and helpful. The room was clean and comfortable. The grounds were well maintained. The views toward the lake were incredible. An enjoyable visit.
Lowell
Lowell, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2023
Philip D
Philip D, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2023
Love the view 😍 of the lake
jenniffer fabiola
jenniffer fabiola, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2023
Overall an excellent place to stay.
Mayra
Mayra, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2023
The staff is very friendly. The food is excellent. It’s very convenient to everything.
Aldrich
Aldrich, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 September 2023
The hotel is very convenient to everything. Dining, buy some souvenirs, . The food is excellent. The staff is very nice and informative.