Geneva International Airport (GVA) - 162 min drive
Zermatt Gornergratbahn Station - 3 min walk
Zermatt (QZB-Zermatt Train Station) - 4 min walk
Zermatt Station - 4 min walk
Restaurants
McDonald's - 2 min walk
Bäckerei-Konditorei-, Tea-Room Hörnli - 1 min walk
Pizzeria Ristorante Molino Seilerhaus - 2 min walk
Le Petit Royal - 1 min walk
Stefanie's Creperie - 2 min walk
About this property
Backstage Boutique Hotel
Backstage Boutique Hotel features downhill skiing and snowboarding, plus you'll only be steps from Zermatt-Matterhorn Ski Paradise. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this boutique hotel include an outdoor pool, a bar/lounge and a hot tub. Ski passes, storage and rentals are also available. Fellow travellers say great things about the helpful staff.
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Ski passes
Downhill skiing
Snowboarding
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Bike hire
Pool loungers
Ski equipment hire
Ski storage
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Library
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Hardwood flooring in room
Ski
Ski passes
Downhill skiing
Snowboarding
Ski storage
Ski hire
Ski lifts nearby
Ski runs nearby
Room amenities
Be entertained
DVD player
48-inch flat-screen TV
Cable TV channels
CD player
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Sleep well
Down duvet
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Awards and affiliations
Backstage Boutique Hotel is listed in the 2012 Condé Nast Traveller Hot List.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 15 per pet, per day
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Backstage Boutique Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Zermatt
Backstage Boutique
Backstage Boutique Hotel Hotel
Backstage Boutique Hotel Zermatt
Backstage Boutique Hotel Hotel Zermatt
Frequently asked questions
Does Backstage Boutique Hotel offer free cancellation for a full refund?
Yes, Backstage Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Backstage Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Backstage Boutique Hotel?
Yes, dogs are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Backstage Boutique Hotel?
Sorry, there's no on-site parking at Backstage Boutique Hotel.
What are the check-in and check-out times at Backstage Boutique Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Backstage Boutique Hotel and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Backstage Boutique Hotel also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Backstage Boutique Hotel?
Yes, there are 2 on-site restaurants.
Does Backstage Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Backstage Boutique Hotel like?
Backstage Boutique Hotel is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 4 minutes' walk from Matterhorn Museum.
Backstage Boutique Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Yvan
Yvan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 September 2024
Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location
Oliver
Oliver, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 August 2024
Excellent hitel
Brian W
Brian W, 1-night romance trip
Verified Expedia guest review
8/10 Very good
6 August 2024
We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed.
Darren
Darren, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 August 2024
The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn.
The staff were very courteous and the included breakfast was sufficient.
The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all.
Would return to the same hotel in the future.
brenden
brenden, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Great stay in zermatt
Highly recommend. Great location. Great food md service.
My wife found the bed too firm but outside of that the place is comfortable, and welcoming.
Zachariah
Zachariah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 July 2024
Great location, not so great hotel
I wanted to love this hotel, but found it to be very awkward and in need of a deep clean and paint job, It is very quirky (which I think is part of the appeal) and was confused by the theme. The kitchen in our sweet was kind of dirty and the shower needed a deep clean. The walls are scuffed and you can tell that the people who stay here "use it hard". The air conditioning was very ineffective with the roof being made out of glass. The front desk staff was not very informative as to area hiking and the like. The man who checked us in was very nice and there was a woman at breakfast every morning (Martha or Marcia) who was the best employee/most helpful that we encountered. More helpful than the front desk. I would choose another place to stay should I visit again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
Beautiful, center of town, amazing!
James
James, 2-night family trip
Verified Expedia guest review
8/10 Very good
13 May 2024
Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
Becca
Becca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
Very special boutique style hotel great location in the heart of the action!
Blake
Blake, 2-night trip
Verified Expedia guest review
8/10 Very good
13 January 2024
Auto House
Auto House, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 December 2023
It was great and staff was great
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2023
This hotel was beautiful-1st class all the way!
Kandace
Kandace, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 November 2023
Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience.
Jacob
Jacob, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 October 2023
Laura was very accommodating with assisting us getting to the hotel as our flight didn’t get into Geneva till 8pm and there was a three hour train ride to get to Zermatt. She arrange our taxi and everything went so smooth. Thank you Laura.
Overall great stay and the food was lovely.
ROSELINE
ROSELINE, 3-night romance trip
Verified Expedia guest review
8/10 Very good
5 October 2023
Rodney
Rodney, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2023
Just amazing , go check i promise you will not regret
Muath
Muath, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2023
Donna
Donna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2023
Very unique and clean!
diana
diana, 1-night romance trip
Verified Expedia guest review
6/10 Good
9 September 2023
Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.
April
April, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2023
What a fabulous hotel. Beautifully designed with great attention to design detail. Superb location, very comfortable rooms. We unfortunately didn’t have time to use the spa but it looked lovely. One minor point was that the bath towels were a bit on the small side, which was slightly at odds with the general opulence of the hotel. The staff were charming, capable and friendly.
Louise
Louise, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2023
Your property is so unique and lovely. Our "Stars and Sky" Suite was just pure beauty! Everything was just stellar! The Spa was a treat for all the senses. WELL DONE! We just loved the artistic flare.
We will return for sure!