4/10 Fair
24 December 2024
I had high hopes for my stay at Hotel Habitel Select, but unfortunately, it did not meet my expectations. Upon arrival at the airport, I tried calling and sending WhatsApp messages to confirm when their complimentary shuttle would arrive, but I received no response. This lack of communication was frustrating, especially after a long flight.
Prior to my stay, I specifically emphasized the need for a quiet room and even sent a message in advance to ensure my request was noted. However, I was placed in a room with a window that wouldn’t close, overlooking an extremely loud party. The noise made it nearly impossible to rest, and I felt like my request was completely ignored. And yes, then they moved us to another room, but why would not do that from the beggining.
While the property itself seems well-maintained, these issues made my experience less than satisfactory. I hope the hotel improves its communication and takes guest preferences more seriously in the future
Gevorg
Gevorg, 1-night family trip
Verified Hotels.com guest review