I know this is Uganda, but I was really put in a terrible spot because I had a ton of online work to do for my job, and the internet worked maybe 5% of the time I was there. I had to go to coffee shops (through taxis) to get internet, where I had to pay for it. This is supposed to be "part" of your hotel stay, but it is not. For me, internet is a necessity while traveling, not a luxury. Also, someone's room was broken into while I was there (nothing was stolen - he had everything valuable in his safe). Further, the staff was alternately helpful and unhelpful. It took an argument at one point to get a bottle of water from the front desk. The rooms are clean and nice, but the shower was grimy. I wouldn't stay there again next time I go to Kampala. Way overpriced for what you get.