Experience the warmth of Guadalajara at Hotel Portobelo, where you can savor local flavors at PBH restaurant or unwind with a coffee from the coffee shop. Located near Expo Guadalajara, this hotel offers free in-room WiFi and multilingual staff to make your stay seamless.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Bar
Free parking
Laundry facilities
24/7 front desk
Non-smoking
Air conditioning
Main amenities
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour room service
Coffee shop/cafe
Business centre
24-hour front desk
Front desk safe
Laundry service
Self-serve laundry
Multilingual staff
Concierge services
Feel at home
Children stay free
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is S$65
S$65
includes taxes & fees
10 Feb - 11 Feb
Room options
Available filters for rooms
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View all photos for Standard Double Room (Dos Camas Matrimoniales)
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
What's nearby
Guadalajara Cathedral - 11 min walk
Degollado Theater - 16 min walk
US Consulate General Guadalajara - 17 min walk
Avienda Chapultepec - 19 min walk
Expo Guadalajara - 6 min drive
Getting around
Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive
Juarez Station - 1 min walk
Refugio Station - 10 min walk
Plaza Universidad Station - 10 min walk
Restaurants
Restaurante Bar Milenarios - 3 min walk
Chai - 3 min walk
Vancouver Wings - 2 min walk
Livin Café - 2 min walk
Okuma - 1 min walk
About this property
Hotel Portobelo
When you stay at Hotel Portobelo, you'll be a short five-minute drive from Guadalajara Cathedral and US Consulate General Guadalajara. For a bite to eat, guests can visit PBH, which serves Mexican cuisine and is open for breakfast. Also, Expo Guadalajara and Andares Shopping Center are within a short drive. The helpful staff and central location get great marks from fellow travellers. The property is only a short walk to public transportation: Juarez Station is steps away and Refugio Station is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
86 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site extended parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Free off-site parking nearby
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Reception hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
First-run films
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
PBH – This restaurant specialises in Mexican cuisine and only serves breakfast.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 130 to 350 for adults and MXN 130 to 350 for children
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara
Frequently asked questions
Does Hotel Portobelo offer free cancellation for a full refund?
Yes, Hotel Portobelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portobelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Portobelo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Portobelo?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Portobelo?
No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
Are there restaurants at or near Hotel Portobelo?
Yes, PBH offers Mexican cuisine.
What's the area around Hotel Portobelo like?
Hotel Portobelo is in Downtown Guadalajara, a short 1-minute walk from Juarez Station and 11 minutes' walk from Guadalajara Cathedral. Our travellers say that the local area is very central.
Hotel Portobelo Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
9 February 2025
Alfredo
Alfredo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 February 2025
Alfredo
Alfredo, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 January 2025
RAUL
RAUL, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 January 2025
great hotel in a great location
very comfortable hotel walking distance of cathedral. lots of people on this route because of all the stores, so it seemed safe even in the evening. right next to metro station which made it convenient for getting to zapopan and tlapapaque. special shout out to the man at the lectern in the lobby. friendly greeting every time you entered the hotel
evelyn
evelyn, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2025
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Paul D
Paul D, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Great location, couple blocks from the main centro area so it’s very convenient and access to main streets. It made it accessible by walking and not to worry about the smaller streets in the centro area.
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 January 2025
Victor
Victor, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
EXCELENTE
Un excelente hotel, ubicado en la esquina de Juarez y Federalismo. Las chicas y chicos en reception muy serviciales y amables! Les recomiendo este hotel.
Isabel
Isabel, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
Gilberto
Gilberto, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
José Luis
José Luis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2025
Great hotel
When we come to gdl we always stay here. Clean comfy beds, great wifi, and centrally located. If you have a car super convenient parking on premise with easy entrance and exit privileges. Definitely worth staying here.
Elza
Elza, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Excellent stay! Everyone very helpful, if you need any information or recommendations for activities in Guadalajara, Jesus is the go to man. He’s one of several security personnel of the hotel.
Isabel
Isabel, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Lamar
Lamar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Lamar
Lamar, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 November 2024
Good clean good security I’m good people
Roberto
Roberto, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 November 2024
Elohim
Elohim, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Very nice hotel very near the center. Conveniently located, clean with nice staff.
Emma
Emma, 1-night trip
Verified Expedia guest review
8/10 Very good
5 November 2024
Petra
Petra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 November 2024
Richard Allen
Richard Allen, 6-night trip
Verified Expedia guest review
8/10 Very good
2 November 2024
The staff was pretty friendly. The building and rooms were clean and tidy. It’s in a prime location and is very walkable. There was a flea market that was held in the area in front of the hotel to the side where the park is as well, couldn’t hear any noise from the room as we were located in the back.