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Galapagos Islands Hotel

2.5 star property
Puerto Ayora hotel with outdoor pool and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Galapagos Islands Hotel

Outdoor pool
Front of property
Free WiFi
Reception
Free WiFi

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Free WiFi
Main amenities
  • Near the beach
  • Outdoor pool
  • Bar/lounge
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Free WiFi

Single Room

Highlights

Air conditioning
TV
Hairdryer
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Free WiFi

Double Room

Highlights

Balcony
Air conditioning
TV
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Free WiFi

Twin Room

Highlights

Air conditioning
TV
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Free WiFi

Triple Room

Highlights

Balcony
Air conditioning
TV
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Exterior

Galapagos Paradise

Pool
Free WiFi
Non-smoking
6.0 out of 10, (1)
Galapagos Paradise
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About the area

Map
Petrel Y Floreana, Puerto Ayora, Galapagos, 200350

What's nearby

  • Malecon - 15 min walk - 1.3 km
  • Charles Darwin Research Station - 15 min walk - 1.3 km
  • Las Ninfas Lagoon - 17 min walk - 1.5 km
  • Tortuga Bay Beach - 3 min drive - 1.5 km
  • Playa de los Alemanes - 8 min drive - 1.9 km

Getting around

  • Isla Baltra (GPS-Seymour) - 80 min drive

Restaurants

  • ‪Almar Lounge & Grill Bar - ‬9 min walk
  • ‪El Muelle De Darwin - ‬7 min walk
  • ‪TJ Restaurant - ‬11 min walk
  • ‪Golden Prague Galapagos - ‬11 min walk
  • ‪Il Giardino - ‬8 min walk

About this property

Galapagos Islands Hotel

Galapagos Islands Hotel offers a fantastic location, putting you only steps from Galápagos National Park. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Bar/lounge

What to do

  • Beach nearby

Facilities

  • Built in 2009
  • An outdoor pool

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Freshen up

  • Hairdryer (on request)

Stay connected

  • Free WiFi
  • Phone

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Policies

This property accepts credit cards.

Also known as

Casa Natura
Casa Natura Galapagos
Casa Natura Galapagos Hotel
Casa Natura Galapagos Puerto Ayora
Casa Natura Hotel
Casa Natura Hotel Galapagos
Hotel Casa Natura
Hotel Casa Natura Galapagos
Hotel Casa Natura Galapagos Puerto Ayora
Hotel Natura Galapagos
Galapagos Islands Hotel Puerto Ayora
Galapagos Islands Hotel
Galapagos Islands Puerto Ayora
Galapagos Islands Hotel Hotel
Galapagos Islands Hotel Puerto Ayora
Galapagos Islands Hotel Hotel Puerto Ayora

Frequently asked questions

Does Galapagos Islands Hotel offer free cancellation for a full refund?
Yes, Galapagos Islands Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Galapagos Islands Hotel?
Yes, there's an outdoor pool.
What are the check-in and check-out times at Galapagos Islands Hotel?
You can check in starting at noon. Check-out time is 10:00 AM.
What is there to do at Galapagos Islands Hotel and nearby?
Galapagos Islands Hotel has an outdoor pool.
What's the area around Galapagos Islands Hotel like?
Galapagos Islands Hotel is a short 1-minute walk from Galápagos National Park and 15 minutes' walk from Malecon.

Galapagos Islands Hotel Reviews

Reviews

6.6

Good

7.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Fair

Tel Confirmation must be required!
Expedia system didn't reserve my room properly, so no room was available during new year. Hotel staff speaks only spanish, so without spanish this hotel is impossible. (if you speak spanish well, it's very regular level of Ecuadorian hotel.) Other customers also missed rooms. Tel confirmation must be required. Don't rely on Expedia,
Ma, 7-night trip
Verified Expedia guest review

8/10 Very good

Very satisfied
Stayed here for a week. Realize that you are likely going to the Galapagos for not for the resort experience but for the outdoor activities and wild life. There was a some culture shock for a day or so. The 2nd floor accommodation was v nice and spacious. Rooms will be as high as the 4th floor, accessible by stairs. Rooms had multiple beds. This hotel, like many hotels on the island are like a nice oasis in the middle of local residential neighborhoods which look pretty poor and primitive by USA standards. Our initial reaction to the neighborhood was concern but after spending a week there we realized the island is very safe. We regularly walked to and from the hotel in the evening and had no problems. Everyone was friendly. Just watch out for the taxis. Cars have the right of way, not people. The town center is about a 15-20 min walk down these neighborhoods. There is a small bakery around the corner where we picked up some bread and cookies. Breakfast was very good, fruit, egg, toast cheese, ham and local fruit juice. The staff was very helpful despite their limited English. Had to use google translator a few times. English speakers are not as common in the Galapagos but we managed just fine. Slow WIFI is available. The hotel tries hard to provide nice accommodations for USA and European travelers. Hotel condition- very good. If you feel you want or need a more "resort" experience, look on Charles Darwin Rd. Would definitely have no problems staying again.
Verified Hotels.com guest review

6/10 Good

Kind of Expensive for the services provided
Although in Galápagos hotels with services like a pool are expensive, it was not really worthwhile I never used the pool because it was dirty and too small, besides you don´t want to be in a hotel with pool when you are in a marine reserve so beautiful like Galápagos. So it´s better trying to save in accomodation because tours to see the other islands are really expensive.
Verified Expedia guest review

2/10 Poor

No values for money
Internet(WiFi) was very bad nothing at all, Shower was not working when we ask to give us another room they denied, hotel is too far from tour agencies and restaurants.
Verified Hotels.com guest review

4/10 Fair

Horrible hotel for anyone - Galapagos
The staff was very unfriendly, rude. The rooms were lacking a lot of attention. There was no safe in the room, this made me uncomfortable considering there was no locked door to the public in the main area of the hotel, and anyone on the street could easily gain access to the hotel. Locks on room doors were flmsy at best, and there was no privacy. Plus pool access was denied up until the last day to which I found it filthy, disgusting and had no desire to use it.
Verified Expedia guest review

6/10 Good

I'd stay again.
Nice place just a few blocks from the beach and town center of activities. Taxi cabs are $1 to anywhere in town.The pool is nice and clean. the breaskfasts simple but okay. The staff actually cooked breakfast for us 30 minutes early when we had a tour to catch.Very nice. Only complaint is when we realized our sliding patio door wouldn't lock the staff failed to fix it. Not good. Overall a pleasant stay for the money. Good hot showers and very thin walls also should be pointed out.
Verified Expedia guest review

6/10 Good

Quiet, but it'll do
The people there are very nice and friendly. My first day the was an experience. I was greeted with with no water. My friend that joined me was stuck in the shower with no water...Day 1. They were quick to fix it...two hours later. No water problem rest of the trip. The shower tells seems old, but clean. The shower towels really thin and old...no fluffy feeling. lol Oh, neighbor has a rooster...go off clock work at 5 am every morning. The place was clean and the all the people at the hotel were very kind and helpful.
Verified Expedia guest review

6/10 Good

Disappointed.
The appearance of the hotel is okay but it has major drawbacks. First, and most important, it's buried in a run-down neighborhood approx 6 blocks from the water. Also, I found it extremely difficult to get the "straight word" on anything. My queries about "tours" etc. always resulted in the same hustler appearing on the scene. I cannot stand that type of pressure from someone who apparently has inside connections. Individual staff members seemed okay and the breakfast was also okay. In my judgment an "accident about to happen" exists in the outside staircase used for access to the rooms on the 2nd, and 3rd floors. It rains almost daily and the wet stairs are extremely slippery and could result in a fall causing serious injuries. I would not book at this hotel again nor recommend it to anyone else...Overall, I left the Galapagos Islands with negative feelings...I believe that staying in a hotel on the water would have made a difference.
Verified Expedia guest review

6/10 Good

This hotel was adequate, but not outstanding in any area.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

I was not disapointed.
This hotel was fine for what it was. It was not super luxurious, it was not on a main street, it was a basic place to sleep. Keep in mind, the galapagos isn't hawaii, there are no mega hotels, no Hiltons, although there are nicer places then this. It was maybe 4 blocks from the main road, which wasn't too bad, considering that a cab is a dollar, and most tours, even day tours will pick you up from your hotel. My only complaint, the walls are thin and the rooms smell like insecticide.
Verified Hotels.com guest review

2/10 Poor

Sad Experience
I called ahead to Hotel as I was informed departing Costa Rica that I would need a "Fiebre Amarilla" vaccine (yellow fever vaccine) and requested that the reception at Casa Natura Galapagos call me back if the vaccine was available on the Island. A Ms. Pilar did not think this was an urgent enough medical request and let me come ahead to the Galapagos when I could have easily gotten the vaccine on the mainland. My trip was delayed 10 days, at much expense to me because of this. Other problems with my room: -Checked into occupied room -Twin beds in new room instead of requested full/queen -No hot water -No bath tub stop -No mattress pad -Mold on pillowcase -Turn down service entered room while I was asleep -Hotel lost power @0515 I have fotos of mold and bare beds
Verified Expedia guest review

6/10 Good

Not a bad hotel but rates too high for this standard.
I have several small gripes about this hotel which I wouldn't bother mentioning if it was priced at a lower rate. We were there for 3 nights, it was ok but not a great stay. The hotel was about 3 blocks from the main area of town, we didn't have a problem walking as the town is very safe. Taxi's are only $1 where ever you go in the town. Even though the rooms appeared to be clean we could see that the bathroom had not been cleaned very well. Hairs in the bath and on the floor also a small dead spider was on the bath when we arrived and still there 3 days later. The Television didn't work even though they had someone try to fix it on the second day. The staff were young, very pleasant and helpful even though they didn't speak good English. The island has very limited hotels and from what I heard the standards are pretty similar every where.
Verified Expedia guest review

8/10 Very good

Decent Hotel
Overall I thought it was a decent place to stay. The only issue I had was that the hot water did not have much water pressure. If you turned on the cold water then the water was too cold. However, if you turned on the hot water and waited 10 minutes before getting into the shower, then the pressure increased and you could take a decent shower. Other than it was fine. Breakfast was good, room was clean, I had plenty of space (four beds for just me) and the staff were friendly and helpful.
Verified Hotels.com guest review

10/10 Exceptional

Went out of their way to accomodate us
The hotel was only built in 2009 and is in mint condition. Staffed by locals most of whom had very good english who went out of their way to walk their clients down the road to bus stops, taxis, whatever they needed. The only complaint was that the walls were thin and you could hear kids running around at all hours. The on-line map does not show its location acuratly, its actually north of the port's main road (charles darwin ave) by about five blocks but still super easy to find, 10 minute walk from anything perfectly safe and definetly worth it.
Verified Expedia guest review

6/10 Good

Casa Natura - Middle of the Road
This hotel was average. The hot water was spotty and the water pressure lacking. The breakfasts were very repetitive and unimaginative. The staff was very nice and the President of Ecuador was arriving there as I was leaving, so it can't be all bad.
Verified Expedia guest review

10/10 Exceptional

love this hotel
top of the line hotel here,great staff,nice little pool for a dip after a long day out.a nice quiet neighborhood,but still close to the centre,easy walk to everything,great breakfast served here.
Verified Expedia guest review

8/10 Very good

Casa Natura was a great choice for our stay in Puerto Ayora.
The Casa Natura was an excellent no frills hotel. We enjoyed our stay. The staff were very friendly and went out of their way to be of service. The main street in Puerto Ayora was a short walk away.
Verified Travelocity guest review

8/10 Very good

Had a great time and the hotel was wonderful!
Casa Natura was a great place to spend a week. The staff was friendly, helpful and informative. We really enjoyed the breakfeast each morning, it was excellent, delicious and was homemade. The location was a short walk to the central. One small downside was a church that love to sing and play music at early hours. It was Christmas season and we understood. The music it actually added character to the hotel. We would defintely stay at Casa Natura and refer it to friends and family. Feliz anno nuevo, David
Verified Expedia guest review

10/10 Exceptional

very nice hotel good quality highly reccomend
would go back again more than I expected and would recomend this hotel to anyone thinking of staying there
Verified Expedia guest review

10/10 Exceptional

GREAT HOTEL!!!
This is my second time in Galapagos. Two years ago I travelled in a Cruise for 3 days and 4 nights but I could not visit Isabela Island. This time I decided to do the tour by myself and stayed in Casa Natura Hotel in Puerto Ayora. I had a great time at CASA NATURA HOTEL. I really enjoyed the hotel. The place was clean, quiet and the staff treated you like family. The Galapagos Islands are an amazing place to visit . I really enjoyed the trip, the tours and the great hospitality of the staff . I will for sure come back again.
Verified Expedia guest review

2/10 Poor

The worst hotel at the Galapagos Islands.
No stars hotel. Far away from the city. No internet service. No phone service. No meal service. Awful/
Verified Expedia guest review

10/10 Exceptional

Muy buena atención en especial de Liliana, gracias x todo
Rosa, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Inviável
Pessimo custo beneficio. Quarto espaçoso, mas com muitos lances de escada. Banho a "conta gota", com pouquíssima agua. Funcionários mal humorados e sem disposição em auxiliar. Um pouco distante da avenida principal. Nao aceitaram nosso pagamento no cartão, embora outro hospede tivesse terminado de pagar no cartão.
Verified Hotels.com guest review

4/10 Fair

Este hotel tiene muchas deficiencias,
El desayuno de muy mala calidad, el TV sin control, elaire acondicionado ruidoso y viejo no funciona bien. El personal no es amable, queda muy distante del muelle. Una cama doble de 2 colchones sencillos unidos, el cuarto no tiene cortinas.Estuvimosmuy incomodos, la calidad del servicio es muy mala y la atención pésima..
Verified Hotels.com guest review