Near the bustling Port of Naples, Eurostars Hotel Excelsior offers a tranquil retreat with breathtaking views from its rooftop terrace. Guests can unwind at the gym, savor a meal at the restaurant or grab a drink at the bar. With dry cleaning/laundry services and multilingual staff on hand, guests praise this hotel's helpful team and ideal location.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Gym
Parking available
Non-smoking
Laundry facilities
24/7 front desk
Main amenities
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Breakfast available
Fitness centre
Self parking
24-hour room service
Meeting rooms
Train station drop-off service
Terrace
24-hour front desk
Air conditioning
Feel at home
Children stay free
Terrace
Daily housekeeping
Laundry facilities
Lift
Minibar
The current price is S$224
S$224
includes taxes & fees
9 Feb - 10 Feb
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Junior Suite, Sea View
Junior Suite, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
30 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Standard Suite, Sea View
Standard Suite, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
35 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Deluxe Double Room, Sea View
Deluxe Double Room, Sea View
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
25 sq m
Sea view
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Superior Double Room
Superior Double Room
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
20 sq m
City view
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Superior Single Room
Superior Single Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
Bidet
15 sq m
City view
Sleeps 1
1 Single Bed
Superior Double Room, 2 Bedrooms, Connecting Rooms
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
Eco-friendly toiletries
Bidet
Sleeps 4
1 King Bed OR 2 Single Beds
View all photos for Classic Double Room
Classic Double Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
Bidet
20 sq m
Sleeps 3
1 King Bed OR 2 Single Beds
View all photos for Superior Triple Room
Superior Triple Room
Highlights
Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Eco-friendly toiletries
Private bathroom
20 sq m
City view
Sleeps 4
1 King Bed OR 2 Single Beds
View all photos for Superior Double Room, Connecting Rooms
When you stay at Eurostars Hotel Excelsior, you'll be in a fantastic location, only a five-minute walk from Gulf of Naples and Castel dell'Ovo. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Molo Beverello Port and Lungomare Caracciolo are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location. Public transportation is close by: Chiaia - Monte di Dio Station is only 12 minutes on foot.
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 30 per day)
Transfers
Train station drop-off
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1905
Safe-deposit box at front desk
Terrace
Fitness centre
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Electric kettle
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Freshen up
Bath or shower
Bidet
Eco-friendly toiletries
Towels
Stay connected
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 30 per person
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 30 per day
Policies
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples
Frequently asked questions
Does Eurostars Hotel Excelsior offer free cancellation for a full refund?
Yes, Eurostars Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Hotel Excelsior?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Hotel Excelsior?
Yes. Self-parking costs EUR 30 per day.
What are the check-in and check-out times at Eurostars Hotel Excelsior?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Eurostars Hotel Excelsior and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Eurostars Hotel Excelsior?
Yes, there's an on-site restaurant.
What's the area around Eurostars Hotel Excelsior like?
Eurostars Hotel Excelsior is in Naples City Centre, a short 14-minute walk from Molo Beverello Port and 4 minutes' walk from Castel dell'Ovo. Travellers love the hotel's prime location.
Eurostars Hotel Excelsior Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 February 2025
Vincenzo
Vincenzo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 January 2025
Thierry
Thierry, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Excellance
This hotel is amazing. Anyone that chooses to stay here is picking a great place. I will be extending my stay again. It is elegant convenient and clean. The staff is kind and they even engaged with my really bad Napolitan broken accent.🇮🇹
Bernadette
Bernadette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Marco
Marco, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
This is a cracking hotel in a great location in Naples. Our (sea view with balcony) room was attractive, spacious and very comfortable; breakfast was good; the staff were very helpful and courteous; and the whole hotel was very clean and well maintained.
Nigel
Nigel, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 October 2024
Natalia
Natalia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 October 2024
Great location on the wharf and walking distance to restaurants and primary tourist sites
andrew
andrew, 2-night romance trip
Verified Expedia guest review
8/10 Very good
22 October 2024
Classic old Italian hotel with a great position on the waterfront close to all the restaurants etc. The roof terrace and the restaurant are excellent. Rooms are old school but comfortable and spacious - with good beds.
Kevin
Kevin, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
22 October 2024
Alfredo
Alfredo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Takeo
Takeo, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
antonio
antonio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Excellent location and service
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 October 2024
Old-style luxury with a rooftop restaurant with a beautiful view over the bay. Staff was very helpful. Our first room was over a noisy street and as soon as we asked we were moved to a quieter room. Large breakfast buffet was included with our room, not sure if that is true for all price levels. Lovely harbor location but not in the center of the “action.”
Lori
Lori, 4-night romance trip
Verified Expedia guest review
8/10 Very good
16 October 2024
Extremely loud music until 1:00 AM right into our ears not allowing any rest!
Saeed
Saeed, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Nitin
Nitin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
We really enjoyed our stay. The hotel is beautiful. Our room was great though we didn’t have waterviews. The location on the water is perfect. There’s plenty of restaurants within walking distance.
We highly recommend this hotel.
Mary
Mary, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Excellent services
Theresa
Theresa, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Excelent everything
marco
marco, 3-night romance trip
Verified Expedia guest review
8/10 Very good
14 October 2024
The location along the sea
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
Nice people and excellent service
Theresa
Theresa, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 October 2024
Great hotel! Love it! Beautiful hotel. Very pleased. Thank you! Would absolutely stay here again. Classy, gorgeous and convenient.
Monica
Monica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 October 2024
Hair dryer & phone did not work but the problems were taken care of promptly
Steven
Steven, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Yigal
Yigal, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
This was a wonderful hotel in one of the safest parts of Naples. It is very beautiful inside. There is a restaurant in walking distance (Antonio and Antonio) that is open until midnight with great pizza. Highly recommend this hotel.
Zohal
Zohal, 1-night romance trip
Verified Expedia guest review
8/10 Very good
25 September 2024
A good position on the waterfront and walkable distance to the main areas of Naples.