Helen Arts & Heritage Center - 6 min walk - 0.5 km
Unicoi State Park - 8 min walk - 0.7 km
Helen Festhalle - 11 min walk - 0.9 km
Helen Tubing & Helen Water Park - 3 min drive - 2.2 km
Restaurants
Bigg Daddy S Restauran - 15 min walk
Cowboys & Angels - 6 min walk
Hofbrauhaus Restaurant - 5 min walk
Troll Tavern - 6 min walk
Spice 55 - 3 min drive
About this property
Quality Inn Downtown Helen
Located in the entertainment district, Quality Inn Downtown Helen is a great choice for a stay in Helen. Free perks include WiFi, self-parking and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travellers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 14 kg per pet)*
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
Coffee/tea in a common area
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Winery tours nearby
Working away
Computer station
Services
24-hour front desk
Facilities
2 buildings/towers
Fireplace in reception
Television in common areas
Accessibility
Wheelchair-accessible path of travel
Handrails in stairwells
Upper floors accessible by stairs only
Pool hoist on site
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
Microwave
More
Housekeeping (on request)
Access via exterior corridors
Guidebooks/recommendations
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 40 per pet, per day
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen
Frequently asked questions
Does Quality Inn Downtown Helen offer free cancellation for a full refund?
Yes, Quality Inn Downtown Helen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn Downtown Helen?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 40 per pet, per day, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn Downtown Helen?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn Downtown Helen?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What is there to do at Quality Inn Downtown Helen and nearby?
Recommended spots to visit include Unicoi State Park (8-min walk) and Chattahoochee National Forest (0.9 mi), along with Anna Ruby Falls (5.7 mi) and Raven Cliffs Falls (6.4 mi).
What's the area around Quality Inn Downtown Helen like?
Quality Inn Downtown Helen is a short 2-minute walk from Chattahoochee River and 2 minutes' walk from Charlemagne's Kingdom. Travellers say that the area is walkable and good for shopping.
Quality Inn Downtown Helen Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
6 December 2024
Margaret
Margaret, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
1 December 2024
Room is fine, breakfast is no good.
Manilyn
Manilyn, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
23 November 2024
No complaints
Eric S.
Eric S., 1-night trip
Verified Hotels.com guest review
6/10 Good
21 November 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Debra
Debra, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
Room not worth the money we spent.
The room was kinda thrown together very fast after some updates. I guess. There was two toned paint in the walls. White paint all over the full length mirror on the bathroom door. Bathroom door jam was nasty. Lamps looked pretty old. Stains on the chair. And the toilet didn’t flush very well. We had to constantly use the plunger.
Melisa
Melisa, 2-night trip
Verified Hotels.com guest review
6/10 Good
27 October 2024
Melanie
Melanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Fun place to stay
Room was set up nicely. Bathroom was just way too small to be handicap accessible. Shower floor was filthy. Has a oily grimy feel to it.
Thomas
Thomas, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
23 September 2024
Muy mala porque me cobraron 28 dolares mas ,no tenian mi habitacion ,cuando yo pedi una habitacion accessible porque tengo una persona en silla de ruedas y me estaban dando una habitacion en el segundo piso y no cuentan con elevador asi que exijo mi 28 dolares para atras porque yo hice reservacion para una habitacion planta abajo .
Ma.cristina
Ma.cristina, 1-night family trip
Verified Expedia guest review
8/10 Very good
22 September 2024
Oktoberfest weekend
First room was not ready... Changed rooms..the front desk staff person was awesome... Very kind gentleman!! The pool area looks like it hasn't been touched in weeks and is in total shambles. Need to finish that because it makes the morel look really bad
Dawnn
Dawnn, 2-night trip
Verified Hotels.com guest review
2/10 Poor
21 September 2024
Mashallah
Mashallah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Close to downtown area, great time to be in Helen...Oktoberfest.
Thomas
Thomas, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Kristina
Kristina, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Tomas
Tomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2024
dennis
dennis, 1-night trip
Verified Expedia guest review
8/10 Very good
9 September 2024
Charles
Charles, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 September 2024
I had a terrible experience at the Quality Inn in Helen, GA. Unfortunately, I discovered bed bugs in my room and immediately informed the hotel staff. Shockingly, they simply responded with "okay" and did nothing to address the issue or offer a solution. There was no apology, no offer to change rooms, and no attempt to rectify the situation. This level of service is completely unacceptable. I will never stay here again and wouldn't recommend this hotel to anyone.
Steve
Steve, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Mariea
Mariea, 1-night trip
Verified Expedia guest review
6/10 Good
3 September 2024
Old old old
Cracked sink, paint in terrible shape,everything was old.chair was dirty would not even sit in it.
Lisa
Lisa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Coy
Coy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Felipe
Felipe, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 September 2024
Because it had a pool I booked this hotel. The pool was closed. It did not say that on the the website. I had two very disappointed children.
Mary
Mary, 1-night family trip
Verified Expedia guest review
8/10 Very good
1 September 2024
They were updating the property so it was in a state of flux. The staff was courteous and respectful. Bathroom was a little small but meet our needs.
Brian
Brian, 2-night trip
Verified Expedia guest review
2/10 Poor
31 August 2024
Mona
Mona, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Elizabeth and Nikki (sp?) we super kind and helpful!