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GF Gran Costa Adeje

5.0 star property
Upmarket beach resort with spa, near Fañabé Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GF Gran Costa Adeje

View from room
4 outdoor pools, pool umbrellas, pool loungers
Property entrance
Minibar, in-room safe, desk, free cots/infant beds
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Free parking
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
Feel at home
  • Free cots/infant beds
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The price is S$251
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Superior Double Room (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Superior Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Superior Double Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Shower/bath combination
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Senior Suite (2 adults and 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Senior Suite (2 adults and 2 children)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Senior Suite (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Senior Suite (3 adults)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Senior Suite (3 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Senior Suite (3 adults and 1 child)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Suite (4 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Royal Suite (4 adults and 1 child)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
  • 130 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Large Single Beds

View all photos for Royal Suite (4 adults and 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Royal Suite (4 adults and 2 children)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
  • 130 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Large Single Beds

View all photos for Senior Suite (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Senior Suite (2 adults)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Suite (2 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Senior Suite (2 adults and 1 child)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Royal Suite (4 adults)

Minibar, in-room safe, desk, free cots/infant beds

Royal Suite (4 adults)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
2 bedrooms
  • 130 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Standard Double Room, Connecting Rooms (3 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (3 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double Room, Connecting Rooms (2 adults and 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (2 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double Room Single Use (1 adult)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room Single Use (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Double Room Single Use (1 adult)

Minibar, in-room safe, desk, free cots/infant beds

Superior Double Room Single Use (1 adult)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Standard Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room (3 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Standard Double Room, Connecting Rooms (6 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (6 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Double Room, Connecting Rooms (5 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (5 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Double Room, Connecting Rooms (5 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (5 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Double Room, Connecting Rooms (4 adults and 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (4 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Double Room, Connecting Rooms (4 adults and 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (4 adults and 1 child)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double Room, Connecting Rooms (4 adults)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (4 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 4
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double Room, Connecting Rooms (3 adults and 2 children)

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room, Connecting Rooms (3 adults and 2 children)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • Sleeps 5
  • 2 Queen Beds and 2 Single Beds

View all photos for Superior Double Room (2 adults)

Minibar, in-room safe, desk, free cots/infant beds

Superior Double Room (2 adults)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Shower/bath combination
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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The price is S$247
includes taxes & fees
16 Dec - 17 Dec
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About the area

Map
Avenida de Bruselas, 16, Adeje, Tenerife, 38660

What's nearby

  • El Duque Beach - 9 min walk - 0.8 km
  • Fañabé Beach - 10 min walk - 0.8 km
  • Aqualand Costa Adeje - 3 min drive - 2.4 km
  • Puerto Colon Marina - 5 min drive - 3.3 km
  • Siam Park - 6 min drive - 5.8 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive
  • La Gomera (GMZ) - 119 min drive

Restaurants

  • ‪El Gran Sol - ‬11 min walk
  • ‪La Farola del Mar - ‬10 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Lounge Club el Gran Sol - ‬12 min walk
  • ‪Martini - ‬11 min walk

About this property

GF Gran Costa Adeje

GF Gran Costa Adeje is a great choice for your beach stay in Adeje, putting you near activities such as snorkelling, surfing/body boarding and windsurfing. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, Ayurvedic treatments and hydrotherapy. La Laja, one of 2 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious resort include 3 poolside bars, a nightclub and a rooftop terrace. Fellow travellers like the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at GF Gran Costa Adeje are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Czech, English, French, German, Italian, Polish, Russian, Spanish

At a glance

Hotel size

  • 458 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • Tennis
  • Racquetball/squash
  • Mini golf
  • Personal watercraft (motorised)
  • Shopping
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby
  • Skydiving nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Fitness centre
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower/bath combination
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

BIO-SPA has massage/treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Dining

La Laja – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and only serves dinner.
La Finca – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Bar Piscina – This rooftop bar is located by the pool.
La Zumeria – This bar specialises in vegetarian cuisine and is located by the pool.
Bar Hall – On-site lobby lounge.

Fees & policies

Renovations and closures

This property will be closed from 26 January 2025 to 10 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property enforces a strict dress code in restaurants La Finca and La Laja

Also known as

Adeje Costa Gran Hotel
Costa Adeje Gran
GF GRAN COSTA ADEJE Hotel
Costa Gran Hotel
Costa Adeje Gran Hotel Tenerife
Gran Hotel Adeje
Costa Gran
Adeje Gran Tenerife
GF GRAN COSTA Hotel
GF GRAN COSTA
GF GRAN COSTA ADEJE Resort
GF GRAN COSTA Resort
Costa Adeje Gran Hotel
GF GRAN COSTA ADEJE Adeje
GF GRAN COSTA ADEJE Resort
GF GRAN COSTA ADEJE Resort Adeje

Frequently asked questions

Is GF Gran Costa Adeje currently open?
This property will be closed from 26 January 2025 to 10 October 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does GF Gran Costa Adeje offer free cancellation for a full refund?
Yes, GF Gran Costa Adeje does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at GF Gran Costa Adeje?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at GF Gran Costa Adeje?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at GF Gran Costa Adeje?
Yes, there's free self parking.
What are the check-in and check-out times at GF Gran Costa Adeje?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at GF Gran Costa Adeje and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. GF Gran Costa Adeje also has 3 poolside bars, 4 bars and a nightclub, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near GF Gran Costa Adeje?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine, pool views and poolside dining.
Does GF Gran Costa Adeje have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around GF Gran Costa Adeje like?
GF Gran Costa Adeje is a short 10-minute walk from Fañabé Beach and 9 minutes' walk from El Duque Beach.

GF Gran Costa Adeje Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jack, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
Fantastic hotel, very clean, friendly staff
Kerry, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Bel hôtel de qualité, la nourriture était bonne , service impeccable Seule chose a déplorer, la chambre sentait pas très bonne à cause de l’humidité.
Regent, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
Navneet, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Really beautiful hotel, well situated, great amenities and excellent customer service. Highly recommended!
Bryony Dean, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Melanie, 7-night trip
Verified Expedia guest review

8/10 Very good

No ice machines!! Great buffet breakfast!!
Debra Anne, 7-night family trip
Verified Expedia guest review

8/10 Very good

Good stay but needs updating
Emilia, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, big variety breakfast buffet. Would definitely stay again
Jaimie Lee, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay,no complaints,would stay there again.
David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

martin, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very helpful, big hotel, clean and good location had a great time in March
Lisa, 5-night family trip
Verified Expedia guest review

8/10 Very good

Great 4 star, nice 5 star
Clean, spacious and epic breakfast. Really good services available. Fair pricing in shops. Great pool area. Rooms are nice but are a bit dated. Spotless though. Lack of sockets so bring an extension. Not really 5 star but maybe after refurb planned for 2025
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 4-night trip
Verified Expedia guest review

8/10 Very good

Short break
The hotel is very big but it never felt too busy. The room was large and clean with a lovely view over the pool and the ocean in the distance. I sent several queries in advance of our stay and didn’t receive a reply to any of them. We booked full board and the confirmation from hotels.com failed to mention that long trousers are required in the restaurant at night until 21 June. We walked for an hour trying to buy long trousers but this is Tenerife and it was 30 degrees so long trousers were not acquired! There were men in jeans and women in play suits and bikini tops in the dining room at night so the dress code, as they called it, made no sense. The hotel is quite dated but nothing wrong with it. The pool area is lovely. The food was also nice and fresh.
Entrance hall
View of the pool
Bedroom
Bathroom
Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always stay at this hotel - love it!
Gerry, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Some of the rooms in the corners of the building tend to be dark and overlooked. Some rooms were a tiny bit dated but generally in good condition
John, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel. Great staff and amazingfood. I loved my stat..never seen such great hotel staff. Nice location 10 minutes to the beach. Not so great for people with limited mobility as they will need to catch a taxi back from the beach for €4 as the hotel is uphill . Would definitely go back. Well done to the management.
Roberta, 7-night family trip
Verified Expedia guest review

8/10 Very good

Property in need of modernisation but still of a good standard for its age.
David, 6-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel is badly in need of refurbishment. The furniture in the rooms is dated and ill matching. I do not expect a 5 star hotel to have coffee making facilities which consist of a small kettle and sachets of cheap, instant coffee. With regard to this, when we arrived, those meagre facilities were not available in either of the 2 rooms we had booked. It was not until the next day that they arrived in our daughter's room. On one occasion the room was not cleaned, despite our being out for most of the day, This was only rectified after 2 phone calls to reception .In addition, the toiletries available are not up to 5 star standard The service in the hotel is far from what is expected of a 5 star hotel i.e. no turn down service, no welcoming drink(not necessarily alcoholic). The rules re sunbeds apparently forbid reserving before 10am.While I appreciate that reserving a sun bed and then disappearing for a long period of time is unacceptable, all of the 5 star hotels we have stayed in previously have allowed between 45 mins and 1 hour to allow time to have breakfast. In addition, the hotel should provide some training to the group of men who are responsible for removing the towels etc as their approach was intimidating. The mini golf course is falling to pieces and there were slug pellets within easy reach of children. In my opinion this is not a 5 star hotel.
Kenneth, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

George, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this.
Adriana, 6-night family trip
Verified Expedia guest review

6/10 Good

Great location; needs a full refurb
Positives - location next to great shops and restaurants. Breakfast was great. Room cleaned promptly daily Negatives - overall condition is tired and def not 5 star. Reception staff unresponsive to feedback around the condition of the room and hotel; other than “it’s getting refurbished soon”
michael, 5-night family trip
Verified Hotels.com guest review