10/10 Exceptional
21 January 2025
Excellent Family Friendly All Inclusive
I have been to a couple all inclusives in the past but this was the first time going with a 1.5 year old, and to San Jose Del Cabo. After some research we landed on the Hyatt Ziva. We could not have been more pleased with our decision. First and foremost the staff was incredible. Everyone was super friendly and extremely attentive to our needs. To me the staff made me feel like a guest in their own home. The food topped my expectations. The food was good to very good and there were plenty of options for adults and kids. The drinks could be hit or miss, it all depended on who was making them. As far as the construction, it really wasn’t all that bad. The area it was most noticeable was around the kids pool but it’s a kids pool, it’s not quiet there to begin with. Most people with kids, including us just used the main pool where they had a not so hot tub for kids. My only complaint is that there was no insulation around the room doors. You could hear everyone walking and talking within 20 yards of your room. Other than that, I would highly recommend this resort. I would like to give a shout out to Alan and Cinthia at the Sports Bar, Carlos and Lupita at the Martini Bar, Miguel and Alejandro who are servers at the main pool, Alex and Margarito at restaurant Cortez, Anna at the French restaurant, and everyone else I’m forgetting. Thank you all for your hospitality!
Tristan
Tristan, 6-night family trip
Verified Hotels.com guest review
