Westfield, MA (BAF-Barnes Municipal) - 16 min drive
Hartford, CT (BDL-Bradley Intl.) - 25 min drive
Providence, RI (PVD-T.F. Green) - 103 min drive
Springfield Union Station - 6 min drive
Holyoke Station - 9 min drive
Northampton Station - 17 min drive
Restaurants
Wood-N-Tap - 15 min walk
Panera Bread - 16 min walk
Starbucks - 12 min walk
Chili's Grill & Bar - 11 min walk
Olive Garden - 16 min walk
About this property
Residence Inn by Marriott West Springfield
When you stay at Residence Inn by Marriott West Springfield, you'll be within a 15-minute drive of MGM Springfield and Six Flags New England. Guests can enjoy the indoor pool, and free continental breakfast is available daily between 6:00 AM and 9:00 AM.
Languages
English
At a glance
Hotel size
88 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (1 total, up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Uncovered on-site self-parking (USD 7 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
Safe-deposit box at front desk
Rooftop garden
Picnic area
Fireplace in reception
An indoor pool
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Firepit
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Weekly housekeeping
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 4.95 per day (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Parking
Uncovered self-parking costs USD 7 per day with in/out privileges
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID – C0011883250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield
Frequently asked questions
Does Residence Inn by Marriott West Springfield offer free cancellation for a full refund?
Yes, Residence Inn by Marriott West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott West Springfield?
Yes, there's an indoor pool.
Are pets allowed at Residence Inn by Marriott West Springfield?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 34 kg per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott West Springfield?
Yes. Self-parking costs USD 7 per day.
What are the check-in and check-out times at Residence Inn by Marriott West Springfield?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Residence Inn by Marriott West Springfield?
No, this hotel doesn't have a casino, but MGM Springfield (7-min drive) is nearby.
What is there to do at Residence Inn by Marriott West Springfield and nearby?
Residence Inn by Marriott West Springfield has an indoor pool and a picnic area.
Does Residence Inn by Marriott West Springfield have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Residence Inn by Marriott West Springfield like?
Residence Inn by Marriott West Springfield is a short 11-minute walk from Olympia Ice Center and 15 minutes' walk from Connecticut River.
Residence Inn by Marriott West Springfield Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Maria
Maria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
We had a studio with a fireplace we decorated for Christmas...the staff was amazing! I was there recovering from heart surgery...I ended up going back to the hospital and the staff was so AMAZING! Beverly the sales rep kept our belongings in her office until my husband was able to go back and pick it up! Everyone was just so good to us and so helpful! Looking forward to going back as soon as I'm out of the hospital again! I wish I could upload some of the photos of our stay but it won't let me
Heather
Heather, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Unreasonable non-refundable pet fee!
I enjoyed my room overall, and could see myself being there for a longer stay. However, be aware that there is a NON-REFUNDABLE $125 pet fee per stay!!! Somehow missed this when booking the room for my small dog and myself for 2 nights!! Definitely not going back because of that one reason.
Angela
Angela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 December 2024
Lovely suite!
I did not realize when I booked, that this was a suite. It was so nice to be able to really relax in my room without having to be on the bed all the time!!! My only small complaint was that the bed was way too soft for my back! Otherwise everything was great!
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Carl
Carl, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Anahi
Anahi, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Diana
Diana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Frederick
Frederick, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
29 September 2024
Shawn
Shawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Bathrooms..
Unfoetuentky there were hairs stuck to the shower curtain and walls that were not ours.. since we hadn’t showered yet. That freaked me out a bit.
The furniture in the living room had stains and was outdated making us feel uneasy sitting on them.
The breakfast was great though. Fresh fruit and the waffle maker was a plus!
Marcella
Marcella, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 September 2024
There was mold growing out of the ac vent and all over the ceiling. The toilet and shower were both dirty. The tv in one of the bedrooms had sound but no picture.
Stephanie
Stephanie, 2-night business trip
Verified Orbitz guest review
10/10 Exceptional
22 September 2024
Extremely nice staff clean and comfortable
Maura
Maura, 1-night family trip
Verified Expedia guest review
6/10 Good
21 September 2024
It’s just an average hotel
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
My husband, 2 babies and I stayed here for a night when driving into town for the big E festival. They allowed early check in and provided a crib for my 1 year old to sleep in. We had everything we needed and more to have a very comfortable stay. We would visit again.
Adil
Adil, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
17 September 2024
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 September 2024
Comfortable stay. Nice staff.
Markella
Markella, 1-night romance trip
Verified Expedia guest review
2/10 Poor
13 September 2024
HO SANG
HO SANG, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 September 2024
Verified traveller
7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Fantastic place to stay. Would recommend. Definitely planning on staying again next time I'm in the arena
Anthony
Anthony, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 August 2024
mark
mark, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
Very clean and well kept
mark
mark, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 July 2024
This hotel is great!! Very spacious and clean! Friendly staff!