Holiday Inn Krakow City Centre, an IHG Hotel offers a great location, putting you within a 15-minute walk of Main Market Square and Wawel Castle. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.
Languages
English, Polish
At a glance
Hotel size
236 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (PLN 120 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is open daily.
Dining
Impresja – On-site restaurant. Reservations are required.
The City – This restaurant only serves breakfast. Open daily.
Reflections Bar & Restaurant – This gastropub serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 100 per person
Children & extra beds
Rollaway beds are available for PLN 160.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 60 per pet, per day
Parking
Self-parking costs PLN 120 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel
Frequently asked questions
Does Holiday Inn Krakow City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Krakow City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Krakow City Centre, an IHG Hotel?
Yes, pets are welcome. There's a charge of PLN 60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Holiday Inn Krakow City Centre, an IHG Hotel?
Yes. Self-parking costs PLN 120 per day. Parking spaces may be limited.
What are the check-in and check-out times at Holiday Inn Krakow City Centre, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Krakow City Centre, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and make the most of other amenities such as a fitness centre.
Are there restaurants at or near Holiday Inn Krakow City Centre, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining.
What's the area around Holiday Inn Krakow City Centre, an IHG Hotel like?
Holiday Inn Krakow City Centre, an IHG Hotel is in Kraków City Centre, a short 6-minute walk from Main Market Square and 13 minutes' walk from Wawel Castle.
Holiday Inn Krakow City Centre, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 November 2024
Spacious, comfortable, ideal for walking.
A wonderful stay in a spacious room with comfortable beds. Hotel is in an ideal location for walking to major attractions as well as stops for tour buses.
Heather
Heather, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Monika
Monika, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
.
Vladislav
Vladislav, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Orit
Orit, 4-night trip
Verified Hotels.com guest review
8/10 Very good
5 September 2024
Great hotel. Needs updating overall as everything in the room looks very dated.
Richard
Richard, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Location
mohammed
mohammed, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Martyn
Martyn, 3-night trip
Verified Hotels.com guest review
6/10 Good
14 July 2024
This was a good location and clean and beautiful hotel. It seems newly renovated.
We left some clothes in one of our rooms and have had difficulty getting them sent to us in the US. The staff at this facility said we were responsible for finding a device to package and pick up our items. Federal express said they could send a label but they cannot package the items. I called the general Holiday Inn customer service and they are helping with this situation. Hopefully we get our clothes. It was very surprising that the hotel would not take care of this for their guests.
Christina
Christina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Perfect
Rafal
Rafal, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Nuran
Nuran, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
I would highly recommend this hotel location perfect, hotel itself staff food quality cleanliness excellent
Stephen
Stephen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Andrzej
Andrzej, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 June 2024
Claire
Claire, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Great location for walking to centre and other tourist attractions. Lovely room with great space.
stuart
stuart, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
I really enjoyed my stay at Holiday Inn Krakow. Very comfortable bed, great food/drinks and great location. If I get to visit Krakow again I would stay there again!
adrianne
adrianne, 5-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2024
GRZEGORZ A
GRZEGORZ A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 May 2024
The staff was AMAZING! We left some luggage with them for a couple of days as we explored other areas f Poland and Czech Republic. When we got back it was in our room.
Best breakfast options ever. We were late getting back and tired. We ate in the restaurant there. Absolutely delicious. I would stay here and only here. Walked across the street and old town krakow with it beautiful park was right there.
TIFFANY
TIFFANY, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Great value in prime Krakow location
I really appreciate how helpful and friendly the hotel staff was, especially the Concierge
Matilde S
Matilde S, 4-night trip
Verified Hotels.com guest review
8/10 Very good
22 April 2024
Hotel was great. Central
Location.
Nicole
Nicole, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 March 2024
Louis
Louis, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 March 2024
Raymund
Raymund, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 March 2024
Better then I thought I was going to get
Zachary
Zachary, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 February 2024
Judith
Judith, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2024
Great location excellent staff and great food
colin
colin, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 December 2023
We stayed here for 4 nights. Easy walk to main square, shopping, cloth hall & restaurants. Easy pick up point for tours. Breakfast is bountiful & can carry you through the day. Staff is hospitable & friendly. Rooms are cleaned