Hilton Garden Inn Richmond Innsbrook puts you a short five-minute drive from Short Pump Town Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
155 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 5.12 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 9 to 20 for adults and USD 9 to 20 for children
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 5.12 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 11 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?
Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Richmond Innsbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Richmond Innsbrook?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?
Yes. Self-parking costs USD 5.12 per day.
What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?
Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness centre, as well as 1 hot tub.
Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?
Yes, Great American Grill offers American cuisine.
Hilton Garden Inn Richmond Innsbrook Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
24 December 2024
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 December 2024
Not worth the money
Outdated rooms, feels more like an old La Quinta or Baymont. Extra charge for uncovered, unsecured parking in a suburban area. $5 cokes. The restaurant/bar was closed in the evening.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Katy
Katy, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
shareka
shareka, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Phyllis
Phyllis, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Denisesha
Denisesha, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Good hotel
Check in was very quick and easy since I booked at a third party but what they didn’t let me know was there was a surcharge for breakfast. The ladies were wonderful and gave it to me complimentary, but I wish it was stated as I checked in
Katherine
Katherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 November 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Charlie
Charlie, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Clean convenient, Only complaint was that a 5 dollar charge added to my credit card after I checked out for a parking fee despite being dropped off and picked up
Lynn
Lynn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Time alone
The day was good. The only problem I had was that the elevator only one was working and on a busy weekend that’s pretty unacceptable. It took forever because it was all these wedding parties and you get in there and it took you forever to get up and down the elevator and that was very inconvenient. Other than that everything was fine. My wife didn’t like the tub, but I didn’t find a problem with it. Other than that everything was good.
Dale
Dale, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Dustin
Dustin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Anson
Anson, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 September 2024
LaDonna
LaDonna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Excellent
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
I love the property
Darrin
Darrin, 1-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Liked it. Good for pets.
Linda
Linda, 1-night family trip
Verified Expedia guest review
8/10 Very good
16 September 2024
Diane
Diane, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Execllent clean and very nice staff breakfast was wonderful so was the staff waiting on you. Will stay again
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
15 September 2024
Kyra
Kyra, 1-night trip
Verified Expedia guest review
8/10 Very good
8 September 2024
I stay a couple times a month and the staff is always friendly, accommodating and amazing. Only feedback this time is the wall in my room was a little worn , but great stay otherwise.
Mcleodd
Mcleodd, 1-night trip
Verified Expedia guest review
6/10 Good
6 September 2024
The establishment itself was great, my problem was the plumbing, i won't go into details but, it was disgusting.