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Luna Palace Hotel and Suites

3.0 star property
Mazatlán beachfront hotel with outdoor pool, restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Luna Palace Hotel and Suites

Outdoor pool
Front of property
Poolside bar
On the beach
Exterior
VIP Access

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Waterslide
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Kitchenette
  • Premium TV channels
  • Garden
  • Terrace
The price is S$174
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Kitchenette, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Garden View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Hair dryer, towels

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Kitchenette, Partial Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
Hairdryer
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Junior Suite, Kitchenette, No view

In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Suite, Kitchenette, No view

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Blackout curtains
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Kitchenette, Ocean View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio, Kitchenette, Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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includes taxes & fees
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About the area

Map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100

What's nearby

  • The Mazatlan Malecón - 4 min drive
  • El Cid Country Club Golf Course - 5 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 9 min drive
  • Cerritos Beach - 9 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 33 min drive

Restaurants

  • ‪Angelo's - ‬4 min walk
  • ‪Sushi Yoko Restaurant - ‬7 min walk
  • ‪La Catrina Restaurant y Cantina - ‬1 min walk
  • ‪Los Panchos-pueblo Bonito - ‬3 min walk
  • ‪Restaurante Cilantros - ‬6 min walk

About this property

Luna Palace Hotel and Suites

Luna Palace Hotel and Suites is a great choice for your beach stay in Mazatlán, putting you near activities such as surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A poolside bar and a children's pool are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide

What to do

  • On the beach
  • Ecotours nearby
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Smooth flooring in room

Room amenities

Be entertained

  • 29-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains

What to enjoy

  • Balcony

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 220 for children

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Does Luna Palace Hotel and Suites offer free cancellation for a full refund?
Yes, Luna Palace Hotel and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Luna Palace Hotel and Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Luna Palace Hotel and Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Luna Palace Hotel and Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Luna Palace Hotel and Suites?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Luna Palace Hotel and Suites?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (5-min drive) are both nearby.
What is there to do at Luna Palace Hotel and Suites and nearby?
Have fun with nearby activities such as body boarding and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water slide and a fitness centre. Luna Palace Hotel and Suites also has a garden.
Are there restaurants at or near Luna Palace Hotel and Suites?
Yes, there's an on-site restaurant.
Does Luna Palace Hotel and Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
Does Luna Palace Hotel and Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Luna Palace Hotel and Suites like?
Luna Palace Hotel and Suites is a short 2-minute walk from Playa Brujas and 2 minutes' walk from Islands and Protected Areas of the Gulf of California.

Luna Palace Hotel and Suites Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Won't stay again due to security guard
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
Steph, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Donna, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Todo Bien
todo muy bien, me gusta que la habitacion tiene cocineta, la playa es muy buena, se puede uno meter a nadar sin problema, ademas de que hay salvavidas y actividades en el area de la alberca
Vicente, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was very nice and the works very helpful
Patricia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Daniel, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was well situated, plenty transportation around. Really loved the beach access, and poll area. Staff at pool was great, reception staff was nice especially the door attendant he was awesome. Overall nice place to stay very quiet at night .
Monica, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Food was terrible. Service was bad. Not friendly at all.
timothy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Claudia, 5-night trip
Verified Expedia guest review

8/10 Very good

Edgar Rodríguez, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel is good very family-friendly
David, 3-night family trip
Verified Expedia guest review

4/10 Fair

Juan, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

brian, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Tatiana Iveliz, 3-night trip
Verified Expedia guest review

2/10 Poor

Not well
Bryar, 6-night trip
Verified Expedia guest review

8/10 Very good

Me gusto la amabilidad del personal de servicio asi como la quietud del lugar ,bella estancia y bello lugar
Oriol, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s beautiful!! Close to the beach..it’s calm and peaceful…
Nayely, 3-night trip
Verified Expedia guest review

6/10 Good

UNABLE TO MAKE FUTURE RESERVATIONS AT THE HOTEL.
DWIGHT, 21-night romance trip
Verified Expedia guest review

8/10 Very good

Simple, clean, well kept and quiet. Lovely pool.
Nicholas, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Smaller property with nice pool and beach access. Access to the property for people staying at sister resorts nearby made it a bit busier poolside at times but was was likely due to Mardi Gras approaching toward the end of our stay. Did not do all inclusive as there are plenty of great dining options around. Some that did all inclusive said they had trouble getting service but the staff seemed attentive to us. Might be worth doing a breakfast plan if available as it looked pretty good. Nice to have a kitchenette with full size fridge, stove and microwave/oven combo and coffee maker. Did the smaller suite but would do the one bedroom due to the larger patio and separate bedroom but for as much time we were in the room the studio was fine. Mostly mature guests so quiet for the most part. Some families visiting from other sister resorts had kids but staff made sure they were supervised and not horsing around. Beach area is a fair size and well kept. The Star and Océano Palace resorts had more action and noise with bands. Easy ride (100 pesos) to the heart of golden zone and other areas with pulmonías or truck cabs. 250 ish to city centre. Most rooms have an ocean view and even the pool view included some ocean exposure. Would stay here again but some guest were saying they are going to renovate or expand into tours. Not sure but with the number of locals who were touring for timeshare or purchase didn’t make sense. Would definitely stay again if available!
Murraymm, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Luis, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location with some really good restaurants near by. Overall staff was great. Poula at the desk was lovely. My Spanish could definitely be better but I feel that some English by staff could also be better I tried to look after the staff daily with gratuity because I know that’s how they make a living. I did have a garment go missing from my room and nothing was done about it. Disappointed 😢
Donald, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!
Luis, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Had a great and peaceful time. W’ll come back
Sophie Josette, 5-night trip
Verified Expedia guest review

10/10 Exceptional

.
Lacey, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
Denise, 6-night romance trip
Verified Expedia guest review