Florence (ZMS-Santa Maria Novella Train Station) - 6 min walk
Porta al Prato Station - 17 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
Unità Tram Stop - 4 min walk
Fortezza Tram Stop - 6 min walk
Restaurants
Mò Si Caffetteria alla Vecchia Maniera - 2 min walk
Bondi Carlo - Le Focaccine SAS - 1 min walk
Caffè degl'Innocenti - 1 min walk
Trattoria Cornelius - 1 min walk
Le Sorgenti - 2 min walk
About this property
Hotel Atlantic Palace
Hotel Atlantic Palace offers a great location, putting you within a short 10-minute walk of Historic Centre of Florence and Cathedral of Santa Maria del Fiore. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Piazza di Santa Maria Novella and Piazza del Duomo are within a 15-minute walk. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes and Unità Tram Stop is 4 minutes.
Languages
Chinese (Mandarin), English, French, German, Hungarian, Italian, Russian, Spanish
At a glance
Hotel size
67 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 50 per night)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee shop
Room service (limited hours)
What to do
Bike rentals nearby
Working away
Business centre
Meeting room
Conference space (11 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Tile flooring in room
Room amenities
Be entertained
20-inch flat-screen TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning and heating
Minibar
Dressing gowns and slippers
Sleep well
Down duvet
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per accommodation, per stay
Parking
Self-parking costs EUR 50 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Atlantic Palace Florence
Hotel Atlantic Palace
Hotel Atlantic Palace Florence
Atlantic Palace Hotel Florence
Atlantic Palace Hotel Florence
Hotel Atlantic Palace Hotel
Hotel Atlantic Palace Florence
Hotel Atlantic Palace Hotel Florence
Frequently asked questions
Does Hotel Atlantic Palace offer free cancellation for a full refund?
Yes, Hotel Atlantic Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Atlantic Palace?
Yes, pets are welcome. There's a charge of EUR 25 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Atlantic Palace?
Yes. Self-parking costs EUR 50 per night.
What are the check-in and check-out times at Hotel Atlantic Palace?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hotel Atlantic Palace and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Hotel Atlantic Palace like?
Hotel Atlantic Palace is in Santa Maria Novella, a short 4-minute walk from Valfonda - Stazione Santa Maria Novella Tram Stop and 6 minutes' walk from Piazza di Santa Maria Novella.
Hotel Atlantic Palace Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
24 September 2024
Centrally located
Walter William
Walter William, 2-night trip
Verified Expedia guest review
8/10 Very good
22 September 2024
ease in florence
very clean. very convenient location.
Amy
Amy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 September 2024
N
N, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 August 2024
I am usually not a person to take additional effort to give review of the hotel but Hotel Atlantic really annoyed me. The location of the property is really good but the property and the staff are really cold and rude. It was nearly 30 degrees temperature and the AC in the room were not working. When we first entered, we thought it will take some time however full night we were sweating. when we complained about it next morning that time the staff said that the control of the AC is from downstairs and he will make it work. There was no difference. Again in the evening we went to the reception, but the lady staff just gave us a cold look. In the elevator we met other customer and asked them whether their AC is working and they said its not however they requested for a fan. Finally there was some cleaning staff on the floor whom we requested for a fan and he got us a small table fan which hardly made much difference unless you are standing in front of that fan. Moreover the hotel gives only one card key so if you are stepping out with the key and come back to the hotel after few hours, your room will be a furnace as everything will be switched off. We requested for another key for which the staff said that they don't have any more keys to give. Also the photo of the room on expedia is not what we got. It is a shame that they are charging almost £100 a night with no AC and poor customer service. Basic temperature to sleep comfortably should be main aim of hotels.
Gazala
Gazala, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Very friendly and accommodating staff. the refreshing cold water and bread snacks available in the lobby is much appreciated specially during the scourging heat in August. The hotel is very convenient to all the tourist spots, shopping areas, bus station for day tours and of course the SMN train station.
Thank you
Milagros
Milagros, 2-night trip with friends
Verified Expedia guest review
6/10 Good
29 July 2024
Properties location was good, and the room was clean
What we didn't like was the fact the air conditioner was locked at a certain temperature and the room had ZERO circulation making the room very warm and uncomfortable
Alan
Alan, 3-night romance trip
Verified Expedia guest review
4/10 Fair
25 July 2024
Room pictures showed online while booking was totally different at actual. Room allotted to us was too small that had only bed and one chair. In the end I paid $490 CAD extra too upgrade my room. They should post actual pictures of the room and property online. Paying $700 per night for that kind of property is too much. On guest note it was written water in fridge is complementary but staff said nothing is complementary I was asked to pay 2 euro per small bottle for 300 ml .
Amit
Amit, 2-night family trip
Verified Expedia guest review
6/10 Good
25 June 2024
The Hotel Atlantic is perfectly located close to the railway station and the principal tourist destinations in Florence. The staff are friendly and extremely helpful
The roof top bar offers excellent views and cocktails.
However, our Classic room would have benefited from a refurbishment. The shower in particular and some kind of rail is needed to provide support when descending the two steep steps from the bathroom to the bedroom.
Mike
Mike, 4-night romance trip
Verified Expedia guest review
6/10 Good
10 June 2024
The hotel was good but the bed was not so good.
Matt
Matt, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
It was a great location. An easy walk to the train station, and easy walk to the market and shopping dining and the churches.
Elizabeth
Elizabeth, 3-night trip
Verified Expedia guest review
6/10 Good
31 May 2024
Hotel was in a very convenient area near train station and walkable to main attractions. If I were to come back I would not book with this place. Staff was not welcoming nor helpful. There is no wifi in my room, and staff did not do much to help. Room was semi clean. Bed was way too hard. Rooms are also outdated. If you are looking for a modern place this is not it. Would recommend booking somewhere else.
Jennifer
Verified Expedia guest review
4/10 Fair
27 May 2024
Location is great. Within walking distance of popular attractions and tours. But this is not a heritage property and nor it is a 4 star property. At max, it is a 2 star property. Facilities are poor. Not even a coffee cup in the room. You can’t set room temperature, the spring bed can give back pain and windows without curtains. We had to keep windows closed all the time for privacy. Flys and mosquitoes in the room, not many but they were there. If you are staying at this location then plan on staying out the whole day and use this place for crashing at night when you are dead tired.
Krishnendu
Krishnendu, 3-night family trip
Verified Expedia guest review
8/10 Very good
25 May 2024
No too bad but no good enough for a 4 star hotel. Breakfast was good , the staff very nice and helpful. AC is not low enough we had to ask for a fan.
Mirta
Mirta, 4-night romance trip
Verified Expedia guest review
4/10 Fair
22 May 2024
This property is quite outdated and while the rooms are large the bathrooms are tiny and need a serious renovation. Staff were very friendly and helpful.
Monica
Monica, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 May 2024
shadi
shadi, 2-night trip
Verified Expedia guest review
8/10 Very good
20 May 2024
I give 4 star just because the property is close to the train station, the basilica santa maria ,the Baptisry , the cathedral of santa maria del fiore, even it's close to the galleria del'accademia di firenze where you can see the Michelangelo's sculpture David.
The room was cold and there is no coffee machine or even cattle if you desired to make a hot drink .
I want just to say something which is very important that the city is not safe .. they tried to steal our passport 2 times (first time he open my backpack i warned him but he followed me again.
for the 2nd time i found my documents in his hand) so be careful especially front of the train station and in crowded places.
Always keep your bags or backpack front of you .
Khamit
Khamit, 4-night family trip
Verified Expedia guest review
2/10 Poor
10 May 2024
Avoid - terrible experience.
Terrible experience - very expensive and the shower overflowed and bathroom smelled like sewage. The bathroom smelled strongly that it kept me up at night even with the windows open, which also allowed the bar below to make the room loud until after midnight.
Asked the front desk for help repeatedly and nothing done to address it.
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 April 2024
The only negative thing would be bathroom and floors in room should be renovated. Everything else is good
amalia
amalia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
Great location. Good value as well.
George
George, 1-night trip
Verified Expedia guest review
4/10 Fair
17 March 2024
The property must have had a sewer pipe burst because the entire lobby smelled like an open sewer. There were mechanics coming in and out. It took them over and hour after the 2pm check in time to give us our room.