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Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

3.5 star property
Mayagüez hotel with casino and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Casino
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Bar
  • Gym
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is S$184
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, View (Sunset View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 17.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, View (Sunset View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, View (Sunset View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Lobby

Tryp by Wyndham Mayaguez

Pool
Pet-friendly
Parking available
Free WiFi
9.2 out of 10, Wonderful, (562)
The price is S$168
includes taxes & fees
8 Dec - 9 Dec
Tryp by Wyndham Mayaguez
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About the area

Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680

What's nearby

  • Plaza Colon - 6 min drive - 5.4 km
  • University of Puerto Rico Mayagüez Campus - 6 min drive - 4.5 km
  • Playa El Maní - 9 min drive - 4.2 km
  • Mayagüez Mall - 11 min drive - 10.5 km
  • Rincon Central Plaza - 19 min drive - 19.0 km

Getting around

  • Mayagüez (MAZ-Eugenio María de Hostos) - 9 min drive
  • Aguadilla (BQN-Rafael Hernandez) - 42 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪El Meson Sandwiches - ‬17 min walk
  • ‪Pizzeria Los Primos - ‬6 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Try your luck at the casino when you stay at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel in Mayagüez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at West Coast Bistro, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a children's pool. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 141 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's pool

What to do

  • Bingo
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (3747 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Casino
  • 8 casino gaming tables
  • 343 casino slot machines
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

West Coast Bistro – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Bar – This bar specialises in local cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 17 to 19 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

Does Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Yes, the 8000 square-foot casino features 343 slot machines and 8 gaming tables. Bingo is offered.
What is there to do at Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel and nearby?
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel has a casino and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel?
Yes, West Coast Bistro offers local and international cuisine.

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place to stay
Was good.
Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ROBERTO, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

This is the second time I’ve stayed and the fire alarm has been activated for a second or two around 2-3 am. The room was extremely cold for the tropics ( or perhaps for me) at 62 degrees. When I raise the temperature to 72 degrees the walls and floor started sweating. I dont like the fact that the now have liquid soap, body wash, shampoo and conditioners In pump dispenser. Finally the garbage cans has a garbage bag neatly folded in then. Are they expecting the guests to do part of the housekeeping? New trend perhaps?
Sweating floor
Dirt underneath the old soap holder
Garbage can with folded garbage bag
Luis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

excellent location
The hotel is really close to a variety of places to eat and shop. The room was spacious clean and comfortable bed. The bathroom was clean and good products.
Sara, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good and very nice hotel
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Definitivamente volveré
Excelente servicio en el front desk por parte de Noreen. Gracias por tu orientación y ayuda.
Taisha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Belmar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel worth the money
HECTOR, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Again...a great stay!
We have repeatedly stayed here fir years. Excellent hotel!
Faith, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We did not expected such an amazing service for the price that we paid.The suite was very comfortable and big. The food at the restaurant was very good and the service was extraordinary. We would stay again in this hotel.
Alma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ROBERTO, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELENTE UBICACIÓN A PLAYAS , LUGARES DE INTERÉS Y RESTAURANTES
vanessa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

it was good overall, no issues, have a good pool, areas always cleans. some hotel area outdated, like air conditioner turns off and on continually and doors not the best looking. but overall a good hotel employees very friendly, cleaning outstanding, casino area good, parking available recommended
XAVIER, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Great
Awilda, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joann, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So far the best hotel in the Area of Mayaguez. No other can compare to the Holyday Inn.
Monica, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Very accessible right off route 2 before entering Mayaguez, the hotel has all you need the fitness center was impeccable clean and so was the pool area. Staff and guests very polite. And the options of local cuisine in the menu were a plus, including a nice choice of coffee and fritters from the country.
Graciela, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Wonderful
Love it. Everyone has been so friendly from check in to checkout. Food was delicious! I recommend the blueberry pancakes for breakfast. Beds are extremely comfortable, I didn’t want to get up. Facility is really nice and clean. Dove products in the bathroom. Overall 10/10 would recommend
Kristen, 1-night trip
Verified Hotels.com guest review