Philadelphia International Airport (PHL) - 15 min drive
Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
Blue Bell, PA (BBX-Wings Field) - 27 min drive
Trenton, NJ (TTN-Mercer) - 42 min drive
Philadelphia University City Station - 4 min drive
Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
30th St Station - 20 min walk
Suburban Station - 4 min walk
15th St. Tram Stop - 6 min walk
City Hall Station - 6 min walk
Restaurants
Local - 3 min walk
Victory Brewing Company - 1 min walk
Urban Farmer - 3 min walk
Tir Na Nog - 2 min walk
Con Murphy's Irish Pub - 1 min walk
About this property
The Windsor Suites
The Windsor Suites features a rooftop terrace and puts you within a 15-minute walk of Pennsylvania Convention Center and Reading Terminal Market. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. A 24-hour fitness centre and a fitness centre are other highlights. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Suburban Station is 4 minutes and 15th St. Tram Stop is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
170 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (USD 55 per night; includes in/out privileges)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Covered valet parking costs USD 55 per night with in/out privileges
RV/bus/lorry parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Prepaid debit cards are not accepted for any bookings or on-site payments.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 216536
Also known as
Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia
Frequently asked questions
Does The Windsor Suites offer free cancellation for a full refund?
Yes, The Windsor Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Windsor Suites?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at The Windsor Suites?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at The Windsor Suites?
Yes. Valet parking costs USD 55 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at The Windsor Suites?
Check-in start time: 4:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at The Windsor Suites?
No, this hotel doesn't have a casino, but Rivers Casino (4-min drive) and Philadelphia Live! Casino and Hotel (7-min drive) are both nearby.
What is there to do at The Windsor Suites and nearby?
The Windsor Suites has 2 bars and a seasonal outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near The Windsor Suites?
Yes, there are 2 on-site restaurants.
What's the area around The Windsor Suites like?
The Windsor Suites is in Center City, a short 4-minute walk from Suburban Station and 8 minutes' walk from Pennsylvania Convention Center. Travellers say that the hotel is in a great location.
The Windsor Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 January 2025
Neil
Neil, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 January 2025
Philadelphia December Stay
The beds and sofa bed were extremely uncomfortable. The shower did not have good water pressure.
Brian
Brian, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
2 January 2025
Heat didn’t work in the building, no screen or window lock, check despite being scheduled for 4 was delayed 30 min from 5-5:30.
Joel
Joel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Overall, a very nice stay. Just be aware parking at the hotel is $55 for valet parking. There are parking lots around the hotel, but can be a little pricey as well, around $40 per night. No convenient place to drop off or check in.
Desmond
Desmond, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Kenneth
Kenneth, 4-night trip
Verified Hotels.com guest review
6/10 Good
31 December 2024
Definitely not excellent
It was ok. Just expected more after reading the other reviews. Not really efficient for me. Definitely not excellent like I was led to believe.
Amber
Amber, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
2/10 Poor
28 December 2024
Rude staff member at check in turned us off.
Blinking light in room kept us up all night and when reported at check out received no helpful response. Strongly DO NOT recommend this location at all.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Christine
Christine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
che
che, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
It was quiet and peace. Felt like home
Roxie
Roxie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
26 December 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Jahmere
Jahmere, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Chartelle
Chartelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 December 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
25 December 2024
G
G, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Christopher
Christopher, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 December 2024
The city view that I upgraded to was pointless. It wasn’t a great view but nice to have a balcony.
We had an issue with the tv being “restarted” in the morning that blocked us from watching tv for about 2 hours, but apparently was normal for it to do that.
Lastly, my biggest issue with the hotel was the phone service when calling in prior to my check in. Had to call 3 times to finally get through to someone.
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
19 December 2024
Breanne
Breanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Great Hotel
Wonderful hotel. We really enjoyed our room with a balcony. The hotel was in a great spot with 2 restaurants that are open normal hours. We will return
Jenni
Jenni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Great stay!
We had a wonderful stay. The suite allowed our family of 4 enough space to relax in comfort. The kitchen is very convenient and the location is great- an easy walk to Love Park and City Hall and the Christmas Village.