Des Moines International Airport (DSM) - 16 min drive
Restaurants
Starbucks - 3 min walk
Royal Mile - 4 min walk
Fongs Pizza - 5 min walk
Mash + MARROW - 4 min walk
Pho Real Kitchen And B - 4 min walk
About this property
Surety Hotel
At Surety Hotel, you'll be within a 15-minute drive of Jordan Creek Town Center. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. The comfortable beds and helpful staff get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
137 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
The property charges 2.68 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 25 per night; includes in/out privileges)
Off-site parking within 98 ft (USD 25 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Private dining
Room service (limited hours)
What to do
Pool table
Winery tours nearby
Working away
4 meeting rooms
Co-working spaces
Conference space (2969 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Step-free path to entrance
Room amenities
Be entertained
55-inch LED TV
Cable TV channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Minibar
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Mulberry Street Tavern – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop – On-site coffee shop. Open selected days.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-in between noon and 2:00 PM can be arranged for an extra charge of USD 50
Credit card charges are subject to an extra charge of 2.68 per cent
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self-parking costs USD 25 per night with in/out privileges
Parking is available nearby and costs USD 25 per night (98 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines
Frequently asked questions
Does Surety Hotel offer free cancellation for a full refund?
Yes, Surety Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surety Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Surety Hotel?
Yes. Self-parking costs USD 25 per night.
What are the check-in and check-out times at Surety Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon.
Is there an on-site casino at Surety Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.
What is there to do at Surety Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Surety Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Surety Hotel like?
Surety Hotel is in Downtown Des Moines, a short 7-minute walk from Des Moines Civic Center and 7 minutes' walk from 801 Grand. Travellers say that the area is walkable and good for shopping.
Surety Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 January 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
MATT
MATT, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Fun and dog friendly
I was taking a road trip back home and wanted to visit my friend in on the way. Staying in this hotel was like staying in absolute luxury the food was amazing and the view from my room was immaculate. The room was clean the bathroom was big and fancy. My dog also had a great time conning the front desk ppl into giving her all of the treats
Julianna
Julianna, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 January 2025
Staff was excellent.
Hotel property is a nice mix of new and old historic hotel.
More attention needs to be given to cleanliness: bathroom vanity, floors, bar top in breakfast area and outside perimeter.
Gregg
Gregg, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 January 2025
Owen
Owen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Excellent
My fiancée and I had a wonderful stay at the Surety! We were in town to see the Mannheim Steamroller Christmas show at the Civic Center. The Surety is within walking distance to the Civic Center. The room was very clean and comfortable! We had dinner at the Mulberry Street Tavern inside the hotel and that was wonderful too!
Jane
Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Daniel W.
Daniel W., 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Tracee
Tracee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Alec
Alec, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
christopher
christopher, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Fantastic hotel
I absolutely love this hotel. So much that it’s my go to every time we travel through Des Moines. The staff is nice the hotel is super cute and always really clean.
Mansfield
Mansfield, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Melinda
Melinda, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Samantha
Samantha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Perfect stay
Very clean and stylish, the room was perfect, the restaurant had excellent food and cocktails, and the staff were all super helpful and friendly. Will absolutely stay again next time I’m in town.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Tiffany
Tiffany, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
The front desk clerk was great! He was super helpful. Cool hotel. Eco friendly.
Catherine
Catherine, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 November 2024
Decent stay
Booked a standard room but was assigned an ADA room by hotels.com. I messaged to hotel and was told that I would get a regular room but when I checked in I was still in an ADA room. Had to pay $40 extra to get into a room since they were out of standard rooms. Hotel was nice, rooms were very pretty. Bed was hard. They did have a fan available since we forgot out which was super awesome. We opted for on street parking since it was $25 a nigh in the lot.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Phenomenal hotel. We really enjoyed it. The only complaint we would have is the rooms could use more lighting. It was rather dark.
Stephen
Stephen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Shawnee
Shawnee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Perfect stay!
Incredibly friendly and attentive staff. Top-notch service. Wonderful coffee shop and avocado toast in the lobby and a great place to have a drink at night before you went upstairs to your room.
Well, done
Amanda
Amanda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Splendid
My room was upgraded, had a nice view, the Surety hotel personnel were friendly and helpful. The mulberry tavern there has really steak & margaritas were great