4/10 Fair
24 November 2024
Sloppy, outdated, loud and Not a Resort
Very sloppy place -- very rundown and not recognizable as a Hilton -- with remarkably careless and "couldn't care less" staff of which there are too many -- even though most are just standing around idle, making excuses/pleading helplessness and doing very little to be of service to the guests. Extremely loud outdoor concerts every night from 7:00 to 11:00pm such that you can not escape the noise and your room practically shakes... Lousy food, poor presentation, and inconvenient hours if you want to eat anything but hot dogs and French fries during the hours that management deemed ALL the restaurants should open...and since there's effectively NO Room Service and no shop onsite, you're stuck eating hotdogs and fries between the opening times of their restaurants. If you're looking for a rundown place with bad furnishings and poor, dim lighting that budget-conscious families who let their kids run around screaming, in between the ridiculously loud entertainment, you'll be fine.
Paul
Paul, 2-night trip
Verified Hotels.com guest review