Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Enjoy an amazing breakfast then take care of business at this convenient hotel. Relax over drinks during the manager’s reception.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Indoor pool
Lobby
Bar (on property)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • Health club
  • Self parking
  • Bar/lounge
  • Room service
  • 24-hour business centre
  • 6 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area
The price is S$328
includes taxes & fees
25 Jan - 26 Jan

Room options

Available filters for rooms
Showing 14 of 14 rooms

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Conference, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
10 E Thomas Rd, Phoenix, AZ, 85012

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk
  • Barrow Neurological Institute - 9 min walk
  • Heard Museum - 14 min walk
  • Phoenix Art Museum - 20 min walk
  • Phoenix Convention Center - 4 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 11 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 23 min drive
  • Scottsdale, AZ (SCF) - 24 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 32 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 44 min drive
  • Thomas Rd - Central Ave Station - 4 min walk
  • Encanto - Central Ave Station - 11 min walk
  • Osborn Rd - Central Ave Station - 11 min walk

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

At Embassy Suites by Hilton Phoenix Downtown North, you'll be a short five-minute drive from Phoenix Convention Center and Footprint Center. Guests can take a dip in the indoor pool or grab a bite to eat at Salt River Tavern, which serves breakfast, lunch and dinner. A bar/lounge and a health club are offered, and in-room conveniences include sofa beds and fridges. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Thomas Rd - Central Ave Station is 4 minutes and Encanto - Central Ave Station is 11 minutes.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

At a glance

DONE

Hotel size

    • 242 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests planning to arrive late are required to contact the property prior to their arrival.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 28.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Shopping
  • Discount at nearby fitness centre
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference space (4604 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LED TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Queen sofa bed
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Salt River Tavern – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 4.95 per night (rates may vary)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self-parking costs USD 28.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Does Embassy Suites by Hilton Phoenix Downtown North offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Phoenix Downtown North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Phoenix Downtown North?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10 PM.
Are pets allowed at Embassy Suites by Hilton Phoenix Downtown North?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Embassy Suites by Hilton Phoenix Downtown North?
Yes. Self-parking costs USD 28.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Embassy Suites by Hilton Phoenix Downtown North?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Suites by Hilton Phoenix Downtown North?
No, this hotel doesn't have a casino, but Casino Arizona (19-min drive) and Desert Diamond Casino - West Valley (22-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Phoenix Downtown North and nearby?
Have fun with nearby activities such as hiking and horse riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
What's the area around Embassy Suites by Hilton Phoenix Downtown North like?
Embassy Suites by Hilton Phoenix Downtown North is in Encanto, a short 4-minute walk from Thomas Rd - Central Ave Station and 5 minutes' walk from Saint Joseph's Hospital and Medical Center.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Good choice
Good location for us. Had a nice happy hour every day and pretty good breakfast. Hotel staff very nice and helpful
Rick, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ronnie, 1-night trip
Verified Hotels.com guest review

6/10 Good

The handicap accessible rooms here are as far away from the elevators as you can get. That made things really difficult for us with my husband's disability so we had to book a different hotel. Staff were very friendly and tried to help but this was an issue that they obviously couldn't fix. Also, don't stay here if you have a fear of heights. the interior hallways are all open to the center of the building.
Emi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was very helpful and we were here for hospital reasons staff is very accommodating.
Mary, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Never again
Worst experience I’ve ever had. I will likely never stay at at an Embassy suites again. We paid for two nights and only stayed one because it was such a terrible experience. When I talk d to the front desk, the gentleman I spoke to literally could care less. Our neighbors kept me and my kids up all night when we were here for a football tournament, we had no hot water in the morning to shower and breakfast wasn’t served when it was supposed to be so we had to stop at Starbucks and get food.
Christi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Customer service
The hotel was clean and nice! Check in was easy and smooth. But my issue was the front desk employees they were not very nice. Upon check in he pretty much took the info he needed from me and said "breakfast is over there from 7:30-10am, parking is over there, and pool is open from 6-10pm." Gave me the room key and parking ticket to get into garage. He didn't tell me the room number or how to go about parking. I asked him the room number and it was a good thing I did. Because what was written down looked like a 9 but it was a 5. After a few attempts because we were confused we figured out parking and where to go and how to use the parking pass. When i checked out the lady upfront was talking to the other employee and kind of looked annoyed that I walked up. I told her that i was checking out and tried to give her the room keys (I didnt know there was a box that we could put them in.) She looked at me and pointed to the box and said "You put them in there." I could tell she was annoyed because I didnt know. Breakfast was the same thing the past 2 days and honestly it could use some work. But we enjoyed our stay.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The stuff was amazing and helpful! Quick check in! They made me feel right at home!
Stephanie, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed at this property numerous times and the service is excellent and the personnel exceptional. Breakfast is excellent.
Daniel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

No hot tub
Miranda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Oreda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emerita, 1-night business trip
Verified Hotels.com guest review

6/10 Good

One night stay to Sedona
pennilyn, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Vern, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, good breakfast, and nice people.
Ruben, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Vern, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teron, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Theresa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rogelio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kristine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very very disappointed there was no hot tub. I would not have booked had I known. Very little fruit served for breakfast.
Ernest, 4-night trip
Verified Hotels.com guest review