Saint Joseph's Hospital and Medical Center - 5 min walk
Barrow Neurological Institute - 9 min walk
Heard Museum - 14 min walk
Phoenix Art Museum - 20 min walk
Phoenix Convention Center - 4 min drive
Getting around
Sky Harbor International Airport (PHX) - 11 min drive
Phoenix, AZ (DVT-Phoenix Deer Valley) - 23 min drive
Scottsdale, AZ (SCF) - 24 min drive
Mesa, AZ (MSC-Falcon Field Municipal) - 28 min drive
Chandler, AZ (CHD-Chandler Municipal) - 32 min drive
Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 44 min drive
Thomas Rd - Central Ave Station - 4 min walk
Encanto - Central Ave Station - 11 min walk
Osborn Rd - Central Ave Station - 11 min walk
Restaurants
Zipps Sports Grill - Park Central - 8 min walk
Starbucks - 12 min walk
Panera Bread - 1 min walk
Fired Pie - 7 min walk
Jamba - 8 min walk
About this property
Embassy Suites by Hilton Phoenix Downtown North
At Embassy Suites by Hilton Phoenix Downtown North, you'll be a short five-minute drive from Phoenix Convention Center and Footprint Center. Guests can take a dip in the indoor pool or grab a bite to eat at Salt River Tavern, which serves breakfast, lunch and dinner. A bar/lounge and a health club are offered, and in-room conveniences include sofa beds and fridges. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Thomas Rd - Central Ave Station is 4 minutes and Encanto - Central Ave Station is 11 minutes.
Languages
Chinese (Mandarin), English, French, Russian, Spanish
At a glance
Hotel size
242 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*
Parking
Secured covered on-site self-parking (USD 28.00 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Free reception
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children's menu
What to do
Shopping
Discount at nearby fitness centre
Hiking/biking trails nearby
Horse riding nearby
Working away
24-hour business centre
6 meeting rooms
Computer station
Conference space (4604 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1990
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
MP3 docking station
32-inch LED TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Queen sofa bed
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Mobile key entry
Restaurant dining guide
Special features
Dining
Salt River Tavern – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 4.95 per night (rates may vary)
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Covered self-parking costs USD 28.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix
Frequently asked questions
Does Embassy Suites by Hilton Phoenix Downtown North offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton Phoenix Downtown North does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Embassy Suites by Hilton Phoenix Downtown North?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10 PM.
Are pets allowed at Embassy Suites by Hilton Phoenix Downtown North?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Embassy Suites by Hilton Phoenix Downtown North?
Yes. Self-parking costs USD 28.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Embassy Suites by Hilton Phoenix Downtown North?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Suites by Hilton Phoenix Downtown North?
No, this hotel doesn't have a casino, but Casino Arizona (19-min drive) and Desert Diamond Casino - West Valley (22-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton Phoenix Downtown North and nearby?
Have fun with nearby activities such as hiking and horse riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
What's the area around Embassy Suites by Hilton Phoenix Downtown North like?
Embassy Suites by Hilton Phoenix Downtown North is in Encanto, a short 4-minute walk from Thomas Rd - Central Ave Station and 5 minutes' walk from Saint Joseph's Hospital and Medical Center.
Embassy Suites by Hilton Phoenix Downtown North Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
22 January 2025
Good choice
Good location for us. Had a nice happy hour every day and pretty good breakfast. Hotel staff very nice and helpful
Rick
Rick, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2025
Sonia
Sonia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 January 2025
Ronnie
Ronnie, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 January 2025
The handicap accessible rooms here are as far away from the elevators as you can get. That made things really difficult for us with my husband's disability so we had to book a different hotel. Staff were very friendly and tried to help but this was an issue that they obviously couldn't fix. Also, don't stay here if you have a fear of heights. the interior hallways are all open to the center of the building.
Emi
Emi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 January 2025
Was very helpful and we were here for hospital reasons staff is very accommodating.
Mary
Mary, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
19 January 2025
Never again
Worst experience I’ve ever had. I will likely never stay at at an Embassy suites again. We paid for two nights and only stayed one because it was such a terrible experience. When I talk d to the front desk, the gentleman I spoke to literally could care less. Our neighbors kept me and my kids up all night when we were here for a football tournament, we had no hot water in the morning to shower and breakfast wasn’t served when it was supposed to be so we had to stop at Starbucks and get food.
Christi
Christi, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
13 January 2025
Customer service
The hotel was clean and nice! Check in was easy and smooth. But my issue was the front desk employees they were not very nice. Upon check in he pretty much took the info he needed from me and said "breakfast is over there from 7:30-10am, parking is over there, and pool is open from 6-10pm." Gave me the room key and parking ticket to get into garage. He didn't tell me the room number or how to go about parking. I asked him the room number and it was a good thing I did. Because what was written down looked like a 9 but it was a 5. After a few attempts because we were confused we figured out parking and where to go and how to use the parking pass. When i checked out the lady upfront was talking to the other employee and kind of looked annoyed that I walked up. I told her that i was checking out and tried to give her the room keys (I didnt know there was a box that we could put them in.) She looked at me and pointed to the box and said "You put them in there." I could tell she was annoyed because I didnt know. Breakfast was the same thing the past 2 days and honestly it could use some work. But we enjoyed our stay.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
The stuff was amazing and helpful! Quick check in! They made me feel right at home!
Stephanie
Stephanie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
I have stayed at this property numerous times and the service is excellent and the personnel exceptional. Breakfast is excellent.
Daniel
Daniel, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Jana
Jana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
No hot tub
Miranda
Miranda, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 January 2025
Oreda
Oreda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Emerita
Emerita, 1-night business trip
Verified Hotels.com guest review
6/10 Good
29 December 2024
One night stay to Sedona
pennilyn
pennilyn, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 December 2024
Vern
Vern, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 December 2024
Great stay, good breakfast, and nice people.
Ruben
Ruben, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Vern
Vern, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Teron
Teron, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2024
Daniel
Daniel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Sarah
Sarah, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Theresa
Theresa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Rogelio
Rogelio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Kristine
Kristine, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 December 2024
Very very disappointed there was no hot tub. I would not have booked had I known. Very little fruit served for breakfast.