Renaissance Esmeralda Resort & Spa, Indian Wells

4.0 star property
Resort with golf course, near Indian Wells Tennis Garden

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Renaissance Esmeralda Resort & Spa, Indian Wells

View from property
View from property
Meeting facility
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • Golf course
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
Feel at home
  • Free cots/infant beds
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is S$484
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

Room, 2 Queen Beds, Golf View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Golf View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Resort View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
  • 76 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - queen
  • 59 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - double
  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Sofa bed - queen
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Golf View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Golf View

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Sofa bed
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
44400 Indian Wells Ln, Indian Wells, CA, 92210

What's nearby

  • Indian Wells Golf Resort - 4 min walk
  • Indian Wells Golf Course - 5 min walk
  • Indian Wells Country Club - 4 min drive
  • Eisenhower medical center - 6 min drive
  • Indian Wells Tennis Garden - 6 min drive

Getting around

  • Bermuda Dunes, CA (UDD) - 15 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 27 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 33 min drive
  • Palm Springs Station - 27 min drive

Restaurants

  • ‪Del Taco - ‬5 min drive
  • ‪Jack in the Box - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Applebee's Grill + Bar - ‬6 min drive
  • ‪Wienerschnitzel - ‬7 min drive

About this property

Renaissance Esmeralda Resort & Spa, Indian Wells

Renaissance Esmeralda Resort & Spa, Indian Wells features a golf course and puts you within a 10-minute drive of Indian Wells Tennis Garden. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and The Place, one of 4 restaurants, serves American cuisine and is open for dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the pool and helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 560 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children's club*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls and off-lead area available

Parking

  • Covered on-site self-parking (USD 25 per night; includes in/out privileges)
  • Covered on-site valet parking (USD 40 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's club (surcharge)
  • Children's menu
  • Pool gate
  • Fence around the pool

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business centre
  • 30 meeting rooms
  • Computer station
  • Conference centre (136903 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 19 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free local calls

Food and drink

  • Champagne service
  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Spa Esmeralda has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Place – This restaurant specialises in American cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Cava – This poolside family restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Glo Sushi – This restaurant specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Biscotti – This coffee shop serves breakfast, lunch and light fare. Open daily.
H20 Pool Bar – This poolside bar specialises in American cuisine and serves lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 45 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Fitness/yoga classes
    • Health club access
    • In-room safe
    • Internet access (may be limited)
    • Pool access
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16 to 28 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150.00 per stay)

Parking

  • Covered self-parking costs USD 25 per night with in/out privileges
  • Covered valet parking costs USD 40 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Esmeralda Indian Wells
Esmeralda Indian Wells Resort
Esmeralda Renaissance Indian Wells
Indian Wells Esmeralda Resort
Renaissance Esmeralda
Renaissance Esmeralda Indian Wells
Renaissance Esmeralda Indian Wells Resort
Renaissance Esmeralda Resort
Renaissance Indian Wells
Renaissance Indian Wells Resort
Renaissance Esmeralda Resort And Spa
Renaissance Esmeralda Hotel Indian Wells
Indian Wells Renaissance
Renaissance Resort
Renaissance Esmeralda Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Indian Wells Resort Spa
Renaissance Esmeralda Resort & Spa, Indian Wells Resort
Renaissance Esmeralda Resort & Spa, Indian Wells Indian Wells

Frequently asked questions

Does Renaissance Esmeralda Resort & Spa, Indian Wells offer free cancellation for a full refund?
Yes, Renaissance Esmeralda Resort & Spa, Indian Wells does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes, cats and dogs are welcome. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes. Self-parking costs USD 25 per night. Valet parking costs USD 40 per day. Parking spaces may be limited. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Renaissance Esmeralda Resort & Spa, Indian Wells?
Check-in start time: 4 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Renaissance Esmeralda Resort & Spa, Indian Wells?
No, this resort doesn't have a casino, but Agua Caliente Casino Cathedral City (15-min drive) and Fantasy Springs Casino (16-min drive) are both nearby.
What is there to do at Renaissance Esmeralda Resort & Spa, Indian Wells and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Renaissance Esmeralda Resort & Spa, Indian Wells also has 2 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Renaissance Esmeralda Resort & Spa, Indian Wells?
Yes, there are 4 on-site restaurants, featuring al fresco dining, American cuisine and garden views.
Does Renaissance Esmeralda Resort & Spa, Indian Wells have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Renaissance Esmeralda Resort & Spa, Indian Wells like?
Renaissance Esmeralda Resort & Spa, Indian Wells is a short 4-minute walk from Indian Wells Golf Resort and 5 minutes' walk from Indian Wells Golf Course.

Renaissance Esmeralda Resort & Spa, Indian Wells Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place Cleaning Gold services o Willy back
ALBA, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Great staff and a nice resort.
We had a nice stay at the resort. The staff were friendly and attentive. The grounds were lovely and the pool was enormous. The only disappointment was the overall cleanliness of the facility. I feel they need more cleaning staff to maintain the pool, the deck, public areas and the rooms. Otherwise it was a great stay.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wesley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keith, 4-night trip
Verified Hotels.com guest review

6/10 Good

Average aging hotel
Parking lot too far, pay parking when others are free. Outdated pool area, nice gym
Gary, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julio Cesar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MiaRoma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bonita, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

brandi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Stay
Had another great stay at the Esmeralda. The staff was very friendly & helpful. Enjoyed the Sushi & Bar.
Holly, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Sandy, 1-night trip
Verified Expedia guest review

6/10 Good

A great hotel for kids with a lot of activities. Very family friendly. The pool was great and fun. The camp for kids had great activities and kept the kids occupied for a good time. The arcade was small but good enough for the kids to enjoy. Our room was a good size with a walk in closet. Although, for being so family friendly, I would have liked a tube rather than standing shower but my kids are older and it worked just fine. The food was descent. We did encounter hiccups such as our room was dirty when we walked in but they quickly moved us to a clean room with better view. We got a carton of soiled milk which was really gross. It was expiring that day so not sure how/what happened with that carton. Also encountered staff that was unwelcoming. But, also staff that was really great like Christina who helped us get a new room at check in! Overall, It was good. I would probably return with the kids cause they had so much fun.
CHRISTINE DIANA, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice
Eric, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Heather, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Liked the pool hours. Nice grounds.
Lawrence, 2-night trip
Verified Expedia guest review

8/10 Very good

Maria, 4-night trip
Verified Expedia guest review

8/10 Very good

Richard-Alex, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Antoinette, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Time with Grandkids
Beautiful property. We had a beautiful golf course view. Big spacious pool. Good food and great drinks! The bathroom door just slides and doesn’t lock so no privacy from little ones, other than that the room was great and plenty big enough. We hope to visit again!
JEFF, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Giulia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is great!!
Maria, 2-night family trip
Verified Expedia guest review

8/10 Very good

Cindy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Gino, 1-night trip
Verified Expedia guest review

6/10 Good

Javier, 1-night trip
Verified Hotels.com guest review