8/10 Very good
28 December 2024
Great service.
Staff were all very friendly and very helpful!!! The doormen were phenomenal with any questions we had about places to go and how to navigate the city. Bartender was equally friendly and gave good service. Lobby area is very classy. Breakfast was your typical continental, nothing special. The room itself did have updated furniture and a nice view of Grant Park and the harbor. My only complaint from out stay is the bathroom in our room could use some updates for cleanliness/counter area. Also the toilet was the size they put in preschool bathrooms. My elbows rested on my knees that were way above my hips when sitting on it. Could cause problems for anyone with mobility/knee issues. Very very short!
Michelle
Michelle, 3-night family trip
Verified Hotels.com guest review