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Hilton Knoxville

3.5 star property
Hotel with restaurant, near University of Tennessee

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Knoxville

Al fresco dining, open daily
Premium bedding, in-room safe, desk, blackout curtains
Reception
Premium bedding, in-room safe, desk, blackout curtains
65-inch LCD TV with satellite channels, TV, pay films

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Parking available
  • Laundry facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 11 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is S$154
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room,1 King Bed Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room,1 King Bed Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Parlor, King Murphy Bed and Sofa Bed

Living area

Parlor, King Murphy Bed and Sofa Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Pool
Pet-friendly
Parking available
Free WiFi
9.2 out of 10, Wonderful, (1003)
The price is S$191
includes taxes & fees
5 Jan - 6 January 2025
Crowne Plaza Knoxville Downtown University, an IHG Hotel
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About the area

Map
501 W Church Ave, Knoxville, TN, 37902

What's nearby

  • Tennessee Theatre - 4 min walk - 0.4 km
  • Knoxville Convention Center - 4 min walk - 0.4 km
  • Market Square - 6 min walk - 0.5 km
  • University of Tennessee - 9 min walk - 0.8 km
  • Neyland Stadium - 14 min walk - 1.2 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Pete's Coffee Shop - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk

About this property

Hilton Knoxville

When you stay at Hilton Knoxville, you'll be within a 15-minute walk of University of Tennessee and Neyland Stadium. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Marble City Kitchen, which serves southern cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and restaurant.

Languages

English, Spanish

At a glance

Hotel size

  • 320 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 30 per night; includes in/out privileges)
  • On-site valet parking (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (16000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Marble City Kitchen – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Firefly – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 25.00 per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 35 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Self-parking costs USD 30 per night with in/out privileges
  • Valet parking costs USD 35 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Frequently asked questions

Does Hilton Knoxville offer free cancellation for a full refund?
Yes, Hilton Knoxville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Knoxville?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hilton Knoxville?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Knoxville?
Yes. Self-parking costs USD 30 per night. Valet parking costs USD 35 per night.
What are the check-in and check-out times at Hilton Knoxville?
Check-in start time: 4:00 PM; check-in end time: midnight. There's a charge of USD 35 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Knoxville and nearby?
Hilton Knoxville has a seasonal outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Are there restaurants at or near Hilton Knoxville?
Yes, Marble City Kitchen offers al fresco dining and southern cuisine.
What's the area around Hilton Knoxville like?
Hilton Knoxville is in Downtown Knoxville, a short 9-minute walk from University of Tennessee and 14 minutes' walk from Neyland Stadium. Travellers say that the area is very central and good for shopping.

Hilton Knoxville Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Poor

HUNG, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Smelly room, parking scam
Room smelled like chlorine gas and made me and my girlfriend both dizzy. Front desk refused to do anything about the issue, so we spent the night in a Clorox coffin and woke up with headaches. Used the hotel parking garage, and was not prompted for payment in the garage or when checking out by hotel staff. Instead, I was mailed a ticket less than a month later by Hilton that included an insane $55 late fee, despite arriving at my house within 30 days of my stay. Can't get anyone on the phone to dispute the charge. Total scam. Do yourself a favor and stay at the Crowne Plaza.
st thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent except hot water in bathroom not hot enough. Was only warm
JOHN, 3-night trip
Verified Hotels.com guest review

4/10 Fair

One night stay as we passed through town visiting our daughter. Love the location of the hotel and the restaurant is really good! (And stays open late which seems to be a rarity in Knoxville). Check in was great and the staff is super friendly. Main complaint is that the shower in our room would not produce hot water- multiple tries, and letting it run to hear for quite a while. Made for a very uncomfortable shower on an already cold winter morning.
Amy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MONZELL, 2-night trip
Verified Hotels.com guest review

6/10 Good

The bathtub was sandy but they cleaned it up quickly. The smell in the lobby made me gasped for air ( I have asthma)
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kris, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay
The stay was great, we had a water spill near bathroom floor and the staff came quickly to address and also offered us to move rooms and also gave us complimentary breakfast for our troubles. All the staff were friendly and made sure our stay was great. I would definitely book Hilton Knoxville again.
Marcus, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Beware of parking scam
Charged $50 a night for parking (I did not valet) and the garage was a public garage. If I had just not told them I had a car, I could have paid the public parking garage $20 a night instead but they failed to mention that. Told me they had to know my license plate number to validate parking when I could have just scanned the QR code in the garage and paid them directly. Parking is a scam there
Angela, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Ornery Staff.
Everyone at the front desk with the exception of an older gentleman were very short and rude. It seems to trouble them if you have questions.
Chase, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fall Colors and Cool Weather
Very nice, older hotel in very good shape. Location was great for walking main areas of the city. As with many upscale hotels, it did not provide coffee in the room, or a microwave. Had a very nice lobby and lounge area and also a patio area with big screen TV and bar.
Walter, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
The Hilton is a wonderful hotel with an amazing restaurant and bar! The staff was also great.
Ashley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Game day must!
Perfect for game day! Lots of activities!
Carrie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel in Knoxville
The worst experience of my life most of the electric appliances were either broken or not working and thermostat never worked!
kheman, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff. Very friendly and helpful.
karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family get together
Check In easy & quick. Room clean & accommodating. Hotel overall was great. Would stay there again.
Noelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room and really nice people at the desk.
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

just very goof
Doreen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabio, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Vandalized car
My car was vandalized in the parking garage overnight. Windshield smashed and trunk and right side of car all scratched. Knoxville Police Department was much more responsive than anyone at the Hilton. Pretty sad look by the Hilton.
michael, 1-night trip
Verified Hotels.com guest review