Hilton Chicago

4.0 star property
Historic hotel with 2 restaurants, near Buckingham Fountain

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Chicago

Exterior
Indoor pool
Bar (on property)
Boating
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Parking available
  • Laundry facilities
  • Pet-friendly
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • 50 meeting rooms
  • 24-hour front desk
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
  • Lift
The price is S$227
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 43 of 43 rooms

Family Room, 4 Bedrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 82 sq m
  • Lake view
  • Sleeps 16
  • 4 Single Beds

Room, 2 Double Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
HDTV
  • 87 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 8
  • 3 King Beds

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 6
  • 2 King Beds

Suite, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 8
  • 3 King Beds

Superior Room, 1 King Bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 6
  • 3 King Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 7
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
  • 82 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 27 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 82 sq m
  • Lake view
  • Sleeps 8
  • 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
720 S Michigan Ave, Chicago, IL, 60605

What's nearby

  • Art Institute of Chicago - 10 min walk - 0.9 km
  • Millennium Park - 12 min walk - 1.0 km
  • Grant Park - 18 min walk - 1.5 km
  • Soldier Field - 20 min walk - 1.7 km
  • Willis Tower - 2 min drive - 1.9 km

Getting around

  • Chicago Midway Airport (MDW) - 28 min drive
  • Chicago O'Hare International Airport (ORD) - 39 min drive
  • Chicago, IL (PWK-Chicago Executive) - 47 min drive
  • Chicago Museum Campus-11th Street Station - 7 min walk
  • Chicago Van Buren Street Station - 7 min walk
  • Millennium Station - 16 min walk
  • Harrison Station - 5 min walk
  • Roosevelt Station - 9 min walk
  • Harold Washington Library Station - 9 min walk

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬4 min walk
  • ‪The Lounge At Congress Hotel - ‬3 min walk
  • ‪Grant Park Bistro - ‬1 min walk
  • ‪Epic Burger - ‬7 min walk
  • ‪Buddy Guy's Legends - ‬3 min walk

About this property

Hilton Chicago

Hilton Chicago puts you in a great location, within a short 10-minute walk of State Street and Art Institute of Chicago. Guests can take a dip in the indoor pool or grab a bite to eat at Herb N Kitchen, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this historic hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Harrison Station is 5 minutes and Roosevelt Station is 9 minutes.

Languages

Chinese (Mandarin), English, Spanish

At a glance

Hotel size

  • 1544 rooms
  • Arranged over 29 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (up to 34 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Covered on-site self-parking (USD 70.00 per night)
  • Covered on-site valet parking (USD 85.00 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • 50 meeting rooms
  • Co-working spaces
  • Conference centre (234000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1927
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Double-glazed windows
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 118
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 116
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Herb N Kitchen – This café serves breakfast, lunch, dinner and light fare.
Kitty O Sheas – This restaurant specialises in Irish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
720 Bar and Grill – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 29.35 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per night (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 17 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self-parking costs USD 70.00 per night
  • Covered valet parking costs USD 85.00 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Property Registration Number 60605

Also known as

Chicago Hilton Michigan Ave
Hilton Chicago Cultural Mile
Hilton Chicago Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile
Hilton Michigan Ave Cultural Mile Hotel
Hilton Michigan Ave Cultural Mile Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile Hotel
Hilton Chicag
Hilton Chicago Hotel
Hilton Chicago Chicago
Hilton Chicago Hotel Chicago
Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

Does Hilton Chicago offer free cancellation for a full refund?
Yes, Hilton Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Chicago?
Yes, there's an indoor pool.
Are pets allowed at Hilton Chicago?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Chicago?
Yes. Self-parking costs USD 70.00 per night. Valet parking costs USD 85.00 per day.
What are the check-in and check-out times at Hilton Chicago?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hilton Chicago?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.
What is there to do at Hilton Chicago and nearby?
Have fun with activities such as cycling, boat tours and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club.
Are there restaurants at or near Hilton Chicago?
Yes, there are 2 on-site restaurants, featuring Irish cuisine.
What's the area around Hilton Chicago like?
Hilton Chicago is in Downtown Chicago, a short 5-minute walk from Harrison Station and 12 minutes' walk from Millennium Park. The local area is considered walkable, as well as being good for sightseeing.

Hilton Chicago Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Rene, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay.
I asked for cleaning service in day and they never came. Otherwise everything else was excellent.
Diana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carley, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great option
Overall great. I rated cleanliness a 4 as there was hair in our bathroom behind the door and under sink where it had not been swept. Otherwise everything else was great. Would like to have had a microwave available in the room for leftovers. Every one was friendly
Christina, 2-night trip
Verified Hotels.com guest review

6/10 Good

Elmer, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

8/10 Very good

The room was excellent but the hotel did not have a room available for me by 4pm, even when check in is at 3pm. Housekeeping was excellent.
Jim, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Classy and timeless
We stayed overnight for a concert. The location across from Grant Park and close to restaurant options was superb. A lovely, classy hotel!
Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The air conditioning didn't work
Ana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel room was super run down. The bathroom was disgusting! The tile in the shower was so dirty, the mirror has toothpaste splattered all over it. The Kleenex box and the ice box were so old and worn out. I am so grossed out.
Megan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Traveler
I loved this hotel. It is historic and large and the decor in the common areas is gorgeous. My room did have older decor but was clean and well maintained. I ate in two of the onsite restaurants, the one with the breakfast buffet and Kitty O Sheas. Both very good. There were plenty of taxis outside the hotel and highly recommend one of going to one of the museums. You also pick up your ride share in the same area. Highly recommend staying here.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ioannis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor customer service
I booked this hotel because it was close to the convention center and had buffet breakfast since 6am. I woke up early and am vegetarian so these elements were fundamental. After 3 days of regular service, the hotel closed the restaurant without prior notice. When I came down on the fourth day, there was a sign outside saying that breakfast was being served in another restaurant. When I got to the other restaurant, I realized that service only started at 6:30 without buffet. There were few options for vegetarians and service was horrible. They also indicated that there was a maximum of USD35 per person including drinks. I complained. They said they will respect the booking conditions with no additional charges. I now have charges on my credit card and have contacted the hotel multiple times with no response.
Astrid, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay at Hilton
Our stay at the hotel was great. It was exactly how it was shown.
Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for what I needed. The room was available and close to my meeting. Service was friendly and the room was nice. I would stay here again.
JOHN, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Keri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bobby, 1-night trip
Verified Hotels.com guest review