Hotel Karoline

2.5 star property
Costera Acapulco hotel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Karoline

Outdoor pool, open 8:00 AM to 11:00 PM, free pool cabanas
Free WiFi, bed sheets
Terrace/patio
Interior
Shower, free toiletries, towels

Reviews

6.8 out of 10

Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Cable TV service
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 4 of 4 rooms

Basic Triple Room, Multiple Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

Family Suite, Multiple Beds, Smoking, Bay View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Bay view
  • Sleeps 12
  • 6 Double Beds

Basic Double Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Basic Single Room, 1 Queen Bed, Smoking, Bay View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390

What's nearby

  • Diana the Huntress - 10 min walk - 0.9 km
  • Condesa Beach - 12 min walk - 1.0 km
  • Parque Papagayo - 3 min drive - 2.5 km
  • Icacos Beach - 6 min drive - 1.7 km
  • Papagayo Beach - 11 min drive - 3.4 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪London English Pub - ‬9 min walk
  • ‪Pizza Hut - ‬10 min walk
  • ‪Vips - ‬12 min walk
  • ‪Las Perronas - ‬10 min walk

About this property

Hotel Karoline

Take in the views from the rooftop terrace when you stay at Hotel Karoline. An outdoor pool and a garden are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Free pool cabanas

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco

Frequently asked questions

Does Hotel Karoline offer free cancellation for a full refund?
Yes, Hotel Karoline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Karoline?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Karoline?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Karoline?
Sorry, there's no on-site parking at Hotel Karoline.
What are the check-in and check-out times at Hotel Karoline?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Karoline and nearby?
Hotel Karoline has an outdoor pool and a garden.
What's the area around Hotel Karoline like?
Hotel Karoline is a short 10-minute walk from Diana the Huntress and 12 minutes' walk from Condesa Beach.

Hotel Karoline Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

Los demás hacían mucho ruido música muy alto volumen no agua caliente
Maximino, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Erika, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar, limpio, buena ubicación y tranquilo.
3-night romance trip
Verified Expedia guest review

4/10 Fair

Malo
Ricardo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Buena opción de bajo costo
El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo. Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor. La ubicación muy buena
Janeth, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pronto regresaremos
Excelente el personal nos atienden de maravilla
Javier, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Jesús David, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
1-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

3-night trip
Verified Expedia guest review

2/10 Poor

Asco de otel
Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Alfredo, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

6/10 Good

No tiene agua caliente Pileta sucia Descuidado el hotel Sin cartel en la puerta,difícil de ubicar
1-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Diego Alan, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

La excelente atención de su personal. Sólo hay unos detalles mínimos por arreglar en baño.
Fanny, 1-night trip
Verified Expedia guest review