Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390
What's nearby
Diana the Huntress - 10 min walk - 0.9 km
Condesa Beach - 12 min walk - 1.0 km
Parque Papagayo - 3 min drive - 2.5 km
Icacos Beach - 6 min drive - 1.7 km
Papagayo Beach - 11 min drive - 3.4 km
Getting around
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 18 min drive
Restaurants
McDonald's - 7 min walk
London English Pub - 9 min walk
Pizza Hut - 10 min walk
Vips - 12 min walk
Las Perronas - 10 min walk
About this property
Hotel Karoline
Take in the views from the rooftop terrace when you stay at Hotel Karoline. An outdoor pool and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Free pool cabanas
Facilities
Rooftop terrace
Garden
An outdoor pool
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco
Frequently asked questions
Does Hotel Karoline offer free cancellation for a full refund?
Yes, Hotel Karoline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Karoline?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel Karoline?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Karoline?
Sorry, there's no on-site parking at Hotel Karoline.
What are the check-in and check-out times at Hotel Karoline?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Karoline and nearby?
Hotel Karoline has an outdoor pool and a garden.
What's the area around Hotel Karoline like?
Hotel Karoline is a short 10-minute walk from Diana the Huntress and 12 minutes' walk from Condesa Beach.
Hotel Karoline Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.8/10
Staff & service
5.4/10
Amenities
6.6/10
Property conditions & facilities
Reviews
6/10 Good
11 January 2020
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Maximino
Maximino, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2019
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Erika
Erika, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 April 2019
Excelente lugar, limpio, buena ubicación y tranquilo.
Verified traveller
3-night romance trip
Verified Expedia guest review
4/10 Fair
7 November 2020
Malo
Ricardo
Ricardo, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2020
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
19 October 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2020
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2020
Buena opción de bajo costo
El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo.
Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor.
La ubicación muy buena
Janeth
Janeth, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2019
Pronto regresaremos
Excelente el personal nos atienden de maravilla
Javier
Javier, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 June 2019
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Jesús David
Jesús David, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
28 June 2019
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
23 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2019
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
21 June 2019
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
21 June 2019
Asco de otel
Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Alfredo
Alfredo, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
13 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
10 May 2019
No tiene agua caliente
Pileta sucia
Descuidado el hotel
Sin cartel en la puerta,difícil de ubicar
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
4 May 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
13 March 2019
Diego Alan
Diego Alan, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
9 March 2019
La excelente atención de su personal.
Sólo hay unos detalles mínimos por arreglar en baño.