University of North Carolina at Asheville - 10 min drive
Biltmore Estate - 17 min drive
Getting around
Asheville Regional Airport (AVL) - 14 min drive
Restaurants
McDonald's - 3 min walk
Sonic Drive-In - 3 min drive
Sand Hill Kitchen - 5 min drive
Cracker Barrel - 11 min walk
Doc Brown's BBQ - 4 min drive
About this property
Holiday Inn Asheville Biltmore, an IHG Hotel
Enjoy your visit to Asheville with a stay at Holiday Inn Asheville Biltmore, an IHG Hotel. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at 435 Grill, which serves breakfast and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. The helpful staff and bar get good marks from fellow travellers.
Languages
English, Georgian, Hindi, Russian, Spanish
At a glance
Hotel size
156 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls and off-lead area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private dining
Shared microwave
Room service (limited hours)
Water dispenser
Travelling with children
Children's menu
Children's games
Pool gate
Fence around the pool
What to do
Golfing nearby
Downhill skiing nearby
Hot springs nearby
Winery tours nearby
Working away
24-hour business centre
7 meeting rooms
Computer station
Conference space (4499 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1989
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Seasonal outdoor pool
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Grab bar in shower
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
40-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Fridge
More
Housekeeping (on request)
Connecting/adjoining rooms available
LED light bulbs
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
435 Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 7 to 16.95 for adults and USD 0 to 0 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
The seasonal pool is open from May 27 to September 30
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville
Frequently asked questions
Does Holiday Inn Asheville Biltmore, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Asheville Biltmore, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Asheville Biltmore, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Asheville Biltmore, an IHG Hotel and nearby?
Have fun with nearby winter activities such as downhill skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness centre. Holiday Inn Asheville Biltmore, an IHG Hotel also has a picnic area and a garden.
Are there restaurants at or near Holiday Inn Asheville Biltmore, an IHG Hotel?
Yes, there's an on-site restaurant, 435 Grill.
Holiday Inn Asheville Biltmore, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
30 December 2024
Great stay
The desk clerk was so amazingly friendly and polite. The hotel was wonderfully comfortable. Safe location and every pet friendly.
SE
SE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
ELIZABETH
ELIZABETH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Thumbs up.
This is a great, safe place to stay. Just wish they offered coffee in lobby 24 hours.
MARLENE
MARLENE, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Marian
Marian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 October 2024
Canceled my reservataion less than 24 hours before I was to arrive. OK to cancel given the hurrican damage but no communication for over 3 days after shutdown was not acceptable. Leah Singleton
Tracy
Tracy, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
I liked the openness of the lobby and the rooms were very comfortable.
rose
rose, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
William
William, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 September 2024
Everyone was so wonderful.
Johnny
Johnny, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Quick, friendly check in. Comfortable room.
Thomas
Thomas, 1-night romance trip
Verified Expedia guest review
4/10 Fair
23 September 2024
We stayed in room 307. Half of the electrical receptacles did not work. Shower head was horrible. No microwave. I had to go down to lobby level for getting my ice for my room.
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
The property was clean. The outside pool needs to be cleaned more and the fitness center was out of service. Other than that stay was good.
Michelle
Michelle, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Great property, clean, well staffed.
Only complaint was the breakfast which was not worth the upcharge.
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Justin
Justin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 September 2024
Jeanette
Jeanette, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Beautiful hotel, great friendly staff, clean rooms, lots of amenities. It was a great stay! I always love staying with Holiday Inn!
Barbara
Barbara, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 September 2024
Couteous staff. Cleanliness. Bar that served dinner as well. Wide variety of breakfast items available
Cheryl
Cheryl, 2-night romance trip
Verified Expedia guest review
8/10 Very good
13 September 2024
I really loved the time we had here! The staff were super friendly and accepting. The only aspects I didn’t like is the cost of food and drinks were expensive, and the accommodations that were required in the app of Expedia were not looked at until I called! When I called they had to switch our room to the needed handicapped. When me and my husband got there, the accommodations like the shower chair was broken and not nailed to the ground like it should be, and the extra they had was way too small for me. It was also our honeymoon so we didn’t have much privacy as we wanted, adult times were very limited because we had neighbors and close to others in the pool area. I also was told they was handicap accommodating for the pool area and hot tub, but it wasn’t wheelchair friendly and having steps.
Dylan
Dylan, 2-night romance trip
Verified Expedia guest review
4/10 Fair
12 September 2024
The lady at the desk was rude and tried to charge an extra 100$ the toilet in the room was too low for us . Hard to get on and off the toilet. She said the extra 100$ was an incidental fee. And my debit card was compromised after they used my card .
Diana
Diana, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Erin
Erin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2024
Christie
Christie, 1-night trip
Verified Travelocity guest review
6/10 Good
4 September 2024
The location is really nice next to a woods and some rooms have a view of the mountains. It's reasonably clean with very comfy mattresses. Since being there 2 years ago, I was disappointed that they no longer had a whirlpool and that they allow so many dogs now. Many were left unattended and barking in rooms--and don't forget some people have allergies! I prefer hotels that limit pet-friendly rooms to just a few where not everyone has to deal with them or have a room they used to be in. Also, my neighboring guests made no attempt to use quiet voices - even early in the morning and you can hear everything through adjoining doors.
Alexandra
Alexandra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Everything was taken care of by very professional and understanding employees...at check-in, and maintenance.