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Hotel Troy Nairobi

3.0 star property
Hotel with outdoor pool, near Nairobi National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Troy Nairobi

Front of property
In-room safe, blackout curtains, WiFi, bed sheets
Terrace/patio
Snack bar
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Children's pool
  • Room service
  • Conference centre
  • Business centre
  • 2 meeting rooms
  • Airport shuttle
  • Shopping centre shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$95
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite, 1 King Bed, Garden View

In-room safe, blackout curtains, WiFi, bed sheets

Executive Suite, 1 King Bed, Garden View

Highlights

LCD TV
Blackout curtains
Fan
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Family Cottage, 2 Bedrooms, Garden View

In-room safe, blackout curtains, WiFi, bed sheets

Family Cottage, 2 Bedrooms, Garden View

Highlights

Free cots/infant beds
LCD TV
Blackout curtains
Fan
2 bedrooms
Private bathroom
Free bottled water
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, blackout curtains, WiFi, bed sheets

Deluxe Room

Highlights

LCD TV
Blackout curtains
Fan
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, blackout curtains, WiFi, bed sheets

Standard Double Room

Highlights

LCD TV
Blackout curtains
Fan
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, blackout curtains, WiFi, bed sheets

Deluxe Twin Room

Highlights

LCD TV
Blackout curtains
Fan
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Single Room

In-room safe, blackout curtains, WiFi, bed sheets

Standard Single Room

Highlights

LCD TV
Blackout curtains
Fan
Private bathroom
Free bottled water
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Queen Bed

Similar properties

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Free breakfast
Airport transfer
Free parking
8.0 out of 10, Very good, (2)
The price is S$155
includes taxes & fees
19 Nov - 20 Nov
Rock House - Karen
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About the area

Map
73 Magadi Road, Nairobi, 00509

What's nearby

  • Nairobi National Park - 1 min walk - 0.1 km
  • Bomas of Kenya - 3 min drive - 2.0 km
  • Giraffe Centre - 6 min drive - 4.7 km
  • David Sheldrick Elephant & Rhino Orphanage - 7 min drive - 4.1 km
  • Karen Blixen Museum - 9 min drive - 6.5 km

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Syokimau Station - 21 min drive
  • Nairobi Station - 22 min drive
  • Lukenya (Kitengela) Station - 33 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Cultiva Farm Kenya - ‬4 min drive
  • ‪Art Caffé - ‬19 min walk
  • ‪Rib Racks Bbq - ‬4 min drive
  • ‪Karen Hunters One Stop Centre - ‬5 min drive
  • ‪Java House - ‬19 min walk

About this property

Hotel Troy Nairobi

Hotel Troy Nairobi puts you within a 15-minute drive of Nairobi National Park and Yaya Centre. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a children's pool, a terrace and a garden.

Languages

English, Swahili

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 11:00 AM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Transfers

  • Airport shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Playground

What to do

  • Discount at nearby fitness centre
  • Golfing nearby
  • Safari nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Fan
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels

Stay connected

  • Wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 6 PM

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Hotel Troy
Hotel Troy Nairobi
Troy Hotel Nairobi
Troy Nairobi
Hotel Troy Nairobi Hotel
Hotel Troy Nairobi Nairobi
Hotel Troy Nairobi Hotel Nairobi

Frequently asked questions

Does Hotel Troy Nairobi offer free cancellation for a full refund?
Yes, Hotel Troy Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Troy Nairobi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 6 PM.
Are pets allowed at Hotel Troy Nairobi?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hotel Troy Nairobi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Troy Nairobi?
Check-in start time: 11:00 AM; check-in end time: 11:30 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Troy Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (12-min drive) is nearby.
What is there to do at Hotel Troy Nairobi and nearby?
Hotel Troy Nairobi has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Troy Nairobi?
Yes, there's an on-site restaurant.
What's the area around Hotel Troy Nairobi like?
Hotel Troy Nairobi is a short 1-minute walk from Nairobi National Park and 20 minutes' walk from Galleria Shopping Mall.

Hotel Troy Nairobi Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely staff and beautiful grounds. Highly recommended.
Megan, 1-night family trip
Verified Expedia guest review

2/10 Poor

Beverley, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Katherine, 3-night trip
Verified Expedia guest review

4/10 Fair

We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
Rebecca, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
Virginie, 1-night family trip
Verified Expedia guest review

6/10 Good

Just an average hotel
The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Helen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great for tucked away relaxing stay
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Monique, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great service at Troy hotel
The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Maria, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel was good.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Homely stay
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
Khipani, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good location, helpful staff
Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
susan diane, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Orbitz guest review

8/10 Very good

It’s very lush and pretty. The food was excellent.
Josette, 1-night trip
Verified Orbitz guest review

4/10 Fair

it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff, hope to return!
Brian, 2-night trip
Verified Hotels.com guest review

6/10 Good

Emma, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.
Bruce, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very nice environment, beautiful location, nice staff. The 200 meters of the road to the hotel is quite bumpy. Would be nice if some sand was put into the holes in the road.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Stay!!
Our stay was great..,the service, the cleanliness of the rooms and the quality of the food was amazing! Highly recommend this Hotel!
Ronda, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The location is ideal being close to Nairobi National Park Jomo International Airport and many other attractions. The hotel is small with a few rooms and several cottages. It feels more like a guesthouse or B&B. Staff are outstanding. Beds and pillows are very comfortable and the rooms we stayed in were spacious.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was the best value hotel that we encountered in seven weeks in east Africa. The staff was impossibly friendly and helpful, the location was serene and peaceful while close to attractions, breakfast was great. Top recommendations.
2-night romance trip
Verified Expedia guest review

8/10 Very good

The property is secluded by a long drive and security gate. Security checks you in and out. Restaurant on site was very good. Staff is very attentive. We changed rooms to a larger room in the main building with no issue. The property is very quiet and well maintained.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

great location and service....room much bigger than pictures...delicious breakfast...close to all the Karen attractions...a true bargain
2-night romance trip
Verified Expedia guest review