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Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

2 outdoor pools
Exterior
Premier Room, 1 King Bed with Sofa bed, Non Smoking | Minibar, in-room safe, blackout curtains, iron/ironing board
Breakfast, lunch and dinner served, Malaysian cuisine
Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV

Overview of Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

3.5 star property
Family-friendly resort in Serdang with 2 outdoor pools and 2 pool bars

7.6/10 Good

379 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Microwave
Map
IOI Resort City, Serdang, 62502
Main amenities
  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Waterslide
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • IOI City Mall - 2 min drive
  • Bukit Jalil National Stadium - 14 min drive
  • Cheras Leisure Mall - 17 min drive
  • Petaling Street - 20 min drive
  • University of Malaya - 20 min drive
  • Paradigm Mall - 22 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 31 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 46 min drive
  • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
  • Kuala Lumpur Kajang KTM Station - 8 min drive
  • Kuala Lumpur Putrajaya Cyberjaya Station - 10 min drive

Restaurants

  • Dolly Dim Sum - 7 min walk
  • Pizza Hut - 7 min walk
  • Starbucks - 8 min walk
  • Dragon-i 籠的傳人 - 8 min walk
  • Latest Recipe - 8 min walk
Map

About this property

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

When you stay at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel, you'll be within a 15-minute drive of Bukit Jalil National Stadium. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Palms Cafe, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and spacious guest rooms.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 151 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Water slide
  • Playground

What to do

  • Golfing
  • Ropes course

Working away

  • Business centre
  • Meeting rooms
  • Conference space (94150 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • 2 outdoor pools
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palms Cafe – This café specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Aroi Dee Thai Restaurant – This restaurant specialises in Thai cuisine and serves lunch and dinner.
Courtyard – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately MYR 30 to 40 for adults and MYR 20 to 30 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden Hotel Putrajaya
Palm Garden Putrajaya

Frequently asked questions

Does Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel offer free cancellation for a full refund?
Yes, Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel and nearby?
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel has 2 poolside bars and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel?
Yes, Palms Cafe offers al fresco dining and Malaysian cuisine.
What's the area around Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel like?
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel is located a short 7-minute walk from IOI City Mall.

Reviews

7.6

Good

7.6/10

Cleanliness

7.9/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Verified Expedia guest review

6/10 Good

Cheng Yew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

CHEE KEONG, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sri Rajeswri, 1-night trip
Verified Expedia guest review

10/10 Exceptional

CHEE KEONG, 1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

6/10 Good

Kamaludin, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff was lovely, very friendly and helpful. The morning buffet was also really nice, lots of grewt options and good flavors. Generally, the property needs some work, but it has beautiful bones with large established trees and a goregous courtyard. We were told the property will be closed for 6 months in 2023 for renovation. Will be excited to see what they do. Our kids loved the pool which we essentially had to ourselves.
Rachel, 2-night family trip
Verified Expedia guest review

8/10 Very good

Near ioi mall. Friendly staffs.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review