Guests
All properties in Serdang, Selangor, Malaysia

Palm Garden Hotel

Family-friendly resort in Serdang with 2 outdoor pools and 2 pool bars

  • Free WiFi and free parking
From
S$91

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IOI Resort City, Serdang, 62502, Malaysia
8.0.Very good.
  • The hotel is fair. Room is big 👍 and clean but need to clean e dust in e cupboard too.…

    Dec 11, 2018

  • We had a double bed family room - it was spacious and clean. Housekeeping was attentive…

    Dec 9, 2018

See all 83 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Quiet
Safe
Easy parking

The property will be renovating from October 1 2021 to January 23 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Lobby
  • Alternate facilities are located offsite and include:
  • Outdoor pool
  • Recreational facilities
    • Free WiFi
    • Free parking
    • Pool
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 151 guestrooms
    • Daily housekeeping
    • Restaurant and 2 poolside bars
    • 2 outdoor pools
    • Breakfast available
    • Fitness center

    Feel at home

    • Children's pool
    • Microwave
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • IOI City Mall - 11 min walk
    • Universiti Tenaga Nasional - 3.6 mi / 5.8 km
    • Putra University-Malaysia - 4.1 mi / 6.6 km
    • Alamanda Putrajaya - 4.2 mi / 6.7 km
    • Malaysia Agro Exposition Park Serdang - 4.2 mi / 6.7 km
    • Seri Perdana Complex - 4.6 mi / 7.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, 2 Twin Beds (Heliconia)
    • Deluxe Room, 1 King Bed / 2 Single Beds(Orchid)
    • Executive Suite, 1 King Bed (Anthurium)
    • Family Quadruple Room
    • Family Room

    What’s around

    Landmarks

    • IOI City Mall - 11 min walk
    • Universiti Tenaga Nasional - 3.6 mi / 5.8 km
    • Putra University-Malaysia - 4.1 mi / 6.6 km
    • Alamanda Putrajaya - 4.2 mi / 6.7 km
    • Malaysia Agro Exposition Park Serdang - 4.2 mi / 6.7 km
    • Seri Perdana Complex - 4.6 mi / 7.4 km
    • Putrajaya Wetlands Park - 4.8 mi / 7.7 km
    • Taman Botani Tropical Botanical Gardens - 5.3 mi / 8.6 km
    • Putra Mosque - 5.5 mi / 8.9 km
    • Taman Wawasan - 5.6 mi / 9.1 km
    • Farm In The City - 5.9 mi / 9.5 km

    Getting around

    • Kuala Lumpur International Airport (KUL) - 31 min drive
    • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
    • Kuala Lumpur Serdang KTM Komuter Station - 7 min drive
    • Kuala Lumpur Kajang KTM Station - 8 min drive
    • Kuala Lumpur Putrajaya Cyberjaya Station - 10 min drive
    map
    See on map
    IOI Resort City, Serdang, 62502, Malaysia

    At a glance

    Hotel size

    • This hotel has 151 rooms
    • This hotel is arranged over 7 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 2 poolside bars
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Barbecue grills

    Things to do

    • Number of outdoor pools - 2
    • Children's pool
    • Fitness facilities
    • Spa services on site
    • Bicycle rentals on site
    • Golf driving range on site
    • Golfing on site
    • Waterslide

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 94150
    • Conference space size (meters) - 8747

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • Accessible bathroom
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Microwave

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

    Dining

    Palms Cafe - This café specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

    Aroi Dee Thai Restaurant - This restaurant specializes in Thai cuisine and serves lunch and dinner.

    Courtyard - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Fees & policies

    Refundable depositPay at property

    • Deposit: MYR 100 per night

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Breakfast costs between MYR 30 and MYR 40 for adults, and MYR 20 and MYR 30 for children (approximately)

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa, Mastercard, debit cards and cash.

    Also known as

    • Garden Palm Hotel
    • Palm Garden Hotel Resort
    • Palm Garden Hotel Serdang
    • Palm Garden Hotel Resort Serdang
    • Hotel Palm Garden
    • Palm Garden Hotel Putrajaya
    • Palm Garden Putrajaya

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Palm Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, Palms Cafe offers alfresco dining and Malaysian cuisine. Nearby restaurants include Zest Restaurant (6-min walk), Latest Recipe (7-min walk), and Sukiya (7-min walk).
    • Palm Garden Hotel has 2 poolside bars, a fitness center, and spa services, as well as a picnic area and a garden.
    8.0.Very good.
    • 10.0.Exceptional

      Nice quiet hotel with big rooms, polite staff. Good place to stay if you prefer to be away from crowd.

      3 night trip, Nov 29, 2018

      Verified Expedia guest review

    • 6.0.Good

      The room is clean and the toilet is newly renovated. However, the condition of the facilities and the hotel exterior looks old and run down.

      Fenny, 1 night trip, Nov 9, 2018

      Verified Expedia guest review

    • 8.0.Very good

      Location is great. Toilets are new and fresh. Room furniture are a bit dated. Wardrobe was a bit dusty.

      Yew Kwong, 2 night business trip, Oct 30, 2018

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel gave me a sense of privacy, and yet, it isn't entirely isolated.

      Nida, 2 night business trip, Sep 20, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The best resort

      1 night family trip, Dec 30, 2019

      Verified Expedia guest review

    • 6.0.Good

      Average food Average amenities Room - just fine. Bathroom - good

      Hairul, 1 night family trip, Dec 7, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Quite unfortunately the hotel is undergoing renovation. But there is no excuse leaving the corridor uncleared. Used plates and utensils were seen left at the corridor the 2 nights I was there.

      1 night business trip, Dec 2, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Maintanance work and stone hummer was going on every day fro morning to 4 pm No money exchange US dollar at all I was in trouble to pay for taxi on the first day to go exam although they took deposit in advance 100$ Room was clean but there was a lot of lizards and insects

      ALAA ALDEEN, 6 night trip, Dec 2, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The greeneries. Location closed to shopping mall and highways

      1 night family trip, Nov 15, 2019

      Verified Expedia guest review

    • 2.0.Poor

      I was moved rooms on the first night as they put me on the ground floor with a sliding door that would not lock properly. It felt very unsafe. There were also cockroaches in my room.

      2 night business trip, Oct 16, 2019

      Verified Hotels.com guest review

    See all 83 reviews