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Hotel Santika BSD City Serpong

3.0 star property
Art Deco hotel with restaurant, connected to a shopping centre, near Aeon Mall BSD City

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Photo gallery for Hotel Santika BSD City Serpong

Exterior
Exterior
Rooftop terrace
Premium bedding, Select Comfort beds, in-room safe
Front of property
In Bumi Serpong Damai, Hotel Santika BSD City Serpong offers a convenient retreat with a coffee shop and restaurant. Enjoy free in-room WiFi, unwind with laundry facilities, or host events at the conference space.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Self-serve laundry
  • Conference space
  • Luggage storage
  • Banquet hall

For families (6)

  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate dining area
  • Living room

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe

Superior Room

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, Select Comfort beds, in-room safe

Superior Room, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Select Comfort bed
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby lounge

Mercure Tangerang BSD City

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, (59)
The price is S$84
includes taxes & fees
6 Mar - 7 Mar
Mercure Tangerang BSD City
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About the area

Map
Teraskota Entertainment Center, Jl.Pahlawan Seribu, CBD Lot VII-B, South Tangerang, West Java, 15321

What's nearby

  • TerasKota - 1 min walk
  • Eka Hospital - 8 min walk
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive
  • QBig BSD City - 6 min drive
  • Aeon Mall BSD City - 7 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 61 min drive
  • Pondok Sudimara Station - 8 min drive
  • Pondok Betung Station - 10 min drive
  • Serpong Rawa Buntu Station - 11 min drive

Restaurants

  • ‪Solaria - ‬4 min walk
  • ‪Gandy Steak House - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Bakso lapangan tembak Teraskota BSD - ‬2 min walk
  • ‪HokBen - ‬7 min walk

About this property

Hotel Santika BSD City Serpong

Hotel Santika BSD City Serpong puts you within a 15-minute drive of Aeon Mall BSD City and Summarecon Mall Serpong. Fellow travellers say good things about the overall property condition.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Use of nearby fitness centre
  • Golf lessons nearby

Working away

  • Meeting rooms
  • Conference space (54 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium cable channels
  • First-run films

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed

What to enjoy

  • Individually decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: IDR 200000 per night
  • Cash Breakage deposit: IDR 200000 per night for guests under 12 years old

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

BSD Hotel
BSD Serpong City
Hotel BSD
Hotel Santika BSD
Hotel Santika BSD City
Hotel Santika BSD City Serpong
Santika BSD
Santika BSD City
Santika BSD City Serpong
Santika BSD Hotel

Frequently asked questions

Does Hotel Santika BSD City Serpong offer free cancellation for a full refund?

Yes, Hotel Santika BSD City Serpong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santika BSD City Serpong?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Hotel Santika BSD City Serpong?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Hotel Santika BSD City Serpong?

Yes, there's an on-site restaurant.

What's the area around Hotel Santika BSD City Serpong like?

Hotel Santika BSD City Serpong is a short 1-minute walk from TerasKota and 8 minutes' walk from Eka Hospital.

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Hotel Santika BSD City Serpong Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location. The staff was very welcoming and the buffet breakfast was incredible.
STEEVE, 2-night trip

8/10 Very good

Big Thumb to Eki
Overall is good. I need to give special award to one of check in counter staff name Eki. he made my stay very comfortable. Very helpful staff.
Henry, 1-night trip

4/10 Fair

William, 2-night trip

4/10 Fair

Hotel tidak dimaintain kebersihannya. Fasilitas tidak dirawat, kamar mandi bau selokan. Pada saat check out, resepsionis meminta 5 star review dan akan difoto. Saya menolak untuk berbohong. Tapi bukan salah staff karena itu permintaan boss atau management nya

8/10 Very good

Justin, 4-night trip

10/10 Exceptional

Ronally, 1-night trip

10/10 Exceptional

Santika is always great. The staff goes above and beyond to make sure you are welcomed and comfortable.
4-night trip

10/10 Exceptional

Menu sarapan ang lezat.
Hotel Santika Depok memiliki menu sarapan yang sangat enak dan beragam.
Achmad, 1-night trip

4/10 Fair

Closed to mall and a bit noise at night. Sheet not change as requested
13-night trip

8/10 Very good

Prima accomodatie. Goede prijs-kwaliteit verhouding.
2-night trip

8/10 Very good

Nice and clean hotel
4-night trip

8/10 Very good

Hotel Near BSD City and Teras Kota Shopping Centre
Good hotel near BSD City and teras kota shopping centre. Nice place to stay or transit for a while
Adzuhri, 2-night trip

8/10 Very good

Nice and clean hotel and very closed to the mall.
1-night trip

8/10 Very good

Samad, 1-night trip

8/10 Very good

Ok hotel next to a mall
The towels, sheets, restroom need to be cleaned properly.
Amir, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

Nice for business
Nice for business
Naiwen, 3-night trip

10/10 Exceptional

3-night trip

8/10 Very good

Nice hotel
4-night trip

8/10 Very good

Haryati, 1-night trip

2/10 Poor

フロントの対応がとにかく最悪でした。 ・担当者によって回答内容が変わる ・他の宿泊者の部屋に案内される。 ・チェックイン・アウトの手続きが時間がかかる。 ・カードキーが何度も使えなくなる 文句を伝えても、「よくあることです」と言われて、反省する素振りもありませんでした。 もう二度と使わないと思います。
1-night trip

8/10 Very good

Breakfast menu of the same dry boney chicken in different sauces over 7 days needs attention.
7-night trip

10/10 Exceptional

Jemmi, 2-night trip

8/10 Very good

Nice and clean hotel
5-night trip

8/10 Very good

Overall - Great Value
Hotel staff were attentive and lobby staff were always hospitable. The hot buffet breakfast included a large assortment of food and beverage options with dedicated staff to prepare made-to-order eggs, omelets, and pancakes. For afternoon and evening eating options the hotel connects directly to the TerasKota Mall which includes both cafes and restaurants (Western and Asian) and a medium-sized grocery. Overall this is a clean hotel and I would definitely stay here again. Be aware that the Superior Room does not include a mini-fridge. For those who like to charge their phone during the night, I also didn't find a wall electrical outlet near the bed night stand.
Scott, 4-night trip