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Casa Emma Hotel Boutique

2.5 star property
Hotel with outdoor pool, near Clock Tower

Choose dates to view prices

When you stay at Casa Emma Hotel Boutique, you'll be within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. Also, this hotel is within a short drive of Bocagrande Beach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Laundry facilities

Main amenities (11)

  • Daily housekeeping
  • Outdoor pool
  • Airport pick-up service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (5)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Outdoor swimming pools
  • Soundproofed rooms

Room options

View all photos for Standard Double Room, 1 Queen Bed

Terrace/patio

Standard Double Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
CALLE DE LA MONEDA CC SAN DIEGO, #7-36, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Bolivar Square - 6 min walk - 0.6 km
  • Palace of the Inquisition Cartagena Historical Museum - 6 min walk - 0.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport pick-up service

Restaurants

  • ‪Mama’s Pizza - ‬2 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬1 min walk
  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Mistura - ‬3 min walk

About this property

Casa Emma Hotel Boutique

When you stay at Casa Emma Hotel Boutique, you'll be within a 15-minute walk of Clock Tower and Cartagena de Indias Convention Center. Also, this hotel is within a short drive of Bocagrande Beach.

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • An outdoor pool

Accessibility

  • Well-lit path to entrance
  • 3 stairs to reach property
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Select Comfort mattress
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per vehicle. Maximum occupancy 4

Children & extra beds

  • Airport shuttle service for children costs COP 90000
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 30000 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Property Registration Number 223309

Also known as

Casa Emma Hotel Boutique Hotel

Casa Emma Hotel Boutique Cartagena

Casa Emma Hotel Boutique Hotel Cartagena

Frequently asked questions

Is there a pool at Casa Emma Hotel Boutique?

Yes, there's an outdoor pool.

Are pets allowed at Casa Emma Hotel Boutique?

Yes, pets are welcome. There's a charge of COP 30000 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Casa Emma Hotel Boutique?

Sorry, there's no onsite parking at Casa Emma Hotel Boutique.

Is airport shuttle service offered by Casa Emma Hotel Boutique?

Yes, a shuttle from the airport to the hotel is available. The charge is COP 90000 per vehicle.

What are the check-in and check-out times at Casa Emma Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Casa Emma Hotel Boutique?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Casa Emma Hotel Boutique and nearby?

Casa Emma Hotel Boutique has an outdoor pool.

Does Casa Emma Hotel Boutique have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Casa Emma Hotel Boutique like?

Casa Emma Hotel Boutique is in Cartagena Walled City, a short 4-minute walk from Clock Tower and 8 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Casa Emma Hotel Boutique Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Amenities

9.4

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as tasty, fresh, and delicious with a variety of options. (16 reviews)
  • The pool was a great place to relax, cool off, and take perfect photo opportunities. (6 reviews)
  • The air conditioning was efficient, great, and wonderful, providing a comfortable temperature during hot days and nights. (6 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Great location, friendly staff, comfortable rooms.
Stuart, 3-night trip
Verified

8/10 Very good

Perfect location, walking distance to all the popular sites, and very nice staff. However, there is no airport shuttle as advertised, no local maps available, and the room has no place to put your luggage except on the floor. A table or luggage rack would be a great improvement.
Dallas, 3-night trip
Verified

10/10 Exceptional

Great hotel clean breakfast was Great the Staff was Amazing great location.
Aemn, 7-night trip
Verified

10/10 Exceptional

Excellent hotel, great location and breakfast, quiet.
John, 5-night trip
Verified

10/10 Exceptional

Room was great! Staff was excellent! Air conditioning was wonderful in the room
William, 1-night trip
Verified

10/10 Exceptional

I love it.. it’s was clean, delicious breakfast, and Kevin, Sandra, lean, and the other housekeeping was so nice and humble. So happy!!!
Jesica, 5-night trip
Verified

10/10 Exceptional

This was an ideal place to stay! Close to every conveniences, and the pool was super chill, perfect for photo opps. The staff were incredibly friendly, helpful and assisted with a minor travel hiccup I encountered. I would definitely stay again at Casa Emma Hotel, especially while in Cartagena!!
Sherrie, 4-night trip
Verified

10/10 Exceptional

Excellent service and good breakfast
Patricia S, 5-night trip
Verified

10/10 Exceptional

The rooms were clean and beds comfortable. There's a trick to the hot water in the shower so just ask when checking in. Staff are great and try their best to communicate in english if your spanish is poor. Air conditioning works great. There is no elevator here so if you need assistance I would suggest a main floor request. This property is not wheelchair accessible. The walkability rating is an 8, you can get just about anywhere within 10 mins. I enjoyed my stay and would repeat.
Naomi, 7-night trip
Verified

4/10 Fair

Poor staff support. Bed linen unchanged during a 6 day stay. Bedcover stretched over dishevelled sheets is not a makeover. No glass in bathroom for daily medication; removed daily necessitating going downstairs to request from kitchen! Glass holder in shower but no glass; No shelf in shower for toiletries. Coffee served at breakfast first day thereafter told to fetch it ourselves from a dispenser at opposite end of hotel! Ran out of fresh varietal fruit one morning. Room needs a deep clean.
Robert, 6-night trip
Verified

10/10 Exceptional

Close to restaurants and night locals.
Juan, 5-night trip
Verified

4/10 Fair

The room is extremely small. The king bed takes up almost all the space, leaving very little room between the bed and the walls for luggage. There is no closet, no chair, and no drawers. The only storage is shelving above the bed, which is not very practical. The towels were old and stained. They looked washed, but the stains made them feel unclean and uninviting. The staff was friendly and helpful, which was the best part of the stay. This hotel works for a short stay on a tight budget. It is manageable for one person traveling light. For a couple, especially with more than one bag, the space feels cramped and uncomfortable.
Alexander, 3-night trip
Verified

10/10 Exceptional

The receptionist they all was very nice and very helpful hotel is very quiet and peaceful feels like home a nice home cook breakfast The hotel is walking distance to everything Great night, Life Restuarant food clubs I highly recommend this hotel
Naomie, 3-night trip
Verified

10/10 Exceptional

Casa Emma Hotel was amazing. The rooms were clean cosy and spacious and the pool was perfect to relax by. The staff were very friendly and accomodating! The building is beautiful and in the best location, a short walk to everything you need. Would highly recommend!
RENEE, 2-night trip
Verified

10/10 Exceptional

The rooms and property are nice clean and modest but that’s all you need. We loved the staff, the traditional breakfast, and it was very accessible to walk anywhere in the walled city.
Maria Fernanda, 5-night trip
Verified

10/10 Exceptional

The staff is very kind and helpful
Marvin, 3-night trip
Verified

4/10 Fair

I recently stayed at Casa Emma, and unfortunately, it did not live up to the photos online. The hotel clearly uses professional pictures that aren’t very realistic—in person, it feels much more basic. To start with the positives, the breakfast was excellent. Every morning there was a fresh spread with fruit, eggs, and arepas, and everything was well-prepared and presented. The room itself was clean, but very minimal. There was no table or nightstand, and the dresser was placed dangerously close to the bed—I almost hit my head a few times getting up, especially at night. The biggest issues were with the utilities. The water never got hot, only lukewarm, and would frequently shut off completely. I had to go to the lobby multiple times to report no water. On our last day, there was no electricity. Without power, there was no AC or running water since it relies on a pump. While they offered another room to brush teeth, it’s not the same as having full access to your own space. For the price I paid, I expected much more. Overall, while it was clean and breakfast was great, the lack of reliable water and electricity made the stay disappointing. I would rate it 2/5 stars.
Emily, 4-night trip
Verified

6/10 Good

Very good place quiet and clean and the office guys very friendly…..but have to fix WiFi., There was no WiFi connection because supposedly just that day they were fixing …
Luis, 1-night trip
Verified

10/10 Exceptional

Our stay at Casa Emma was wonderful. Kevin and the rest of the staff were so nice and helpful. Loved the location !! Safe and close to everything!! Love Cartagena 🇨🇴
Jasmine, 7-night trip
Verified

10/10 Exceptional

This property was very newly refurbished at the time of my stay. The bed was very comfortable, aircon efficient (much needed in the hot weather) and it's walking distance to most parts of the old town. Staff were extremely friendly too. I would definitely stay there again!
Vojtech, 2-night trip
Verified

10/10 Exceptional

Flew in from Las Vegas and stayed here for 4 days and 3 nights. The room had everything I needed—comfortable big bed, air conditioning, a bathroom, and a TV. It wasn’t anything fancy, but it was clean and practical, which was perfect for my trip. The biggest highlight is the location. You’re literally within walking distance of just about everything, and there’s so much to see and do in the surrounding area that I was out most of the day. Because of that, I really only used the hotel to shower and sleep, and it fit that purpose perfectly. The only downside is that you can hear street noise, including honking and police sirens, especially at night. That said, it didn’t bother me too much—throw in some AirPods or earplugs and you’re good to go. The front desk staff were friendly and helpful throughout my stay. One helpful tip: if you need a blow dryer or an iron, they aren’t automatically in the room, but you can request them from the front desk. Overall, I felt safe staying here and had a positive experience. If you’re looking for a conveniently located place and plan to be out exploring most of the day, I’d definitely stay here again.
Bathroom
Big bed and tv
Large luggage packing
Near by
Rolly, 3-night trip
Verified

6/10 Good

Had issues with the WiFi on my last night/day. It seems a very new establishment and not quite finished, work still going on. Nice enough room though and comfortable bed. Staff were friendly and helpful, just a shame about the WiFi as it affected the tv also
Philip, 3-night trip
Verified

10/10 Exceptional

Great experience, nice staff and the breakfast was delicious too. I’ll definitely back soon. Thanks
Nelsi, 3-night trip
Verified

10/10 Exceptional

This is an incredible hotel - the staff is beyond helpful, and the location is in the middle of so many historic and cultural attractions. The hotel is very clean, the breakfasts were great, and both Kevin and Sandra went out of their way to answer questions, provide information and make recommendations. Our room was not huge, but it definitely was comfortable and provided us with AC, wifi, comfortable bathroom. We would definitely stay there again!
William, 3-night trip
Verified

10/10 Exceptional

This hotel is very walkable to all areas. The AC was amazing during the hot days and nights and pool was great to cool off in. Wish it had a mini fridge but honestly can’t complain.
Niria, 4-night trip