Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Riau Islands, 29155
What's nearby
Laguna Bintan Golf Club - 16 min drive - 5.3 km
Bandar Bentan Telani Ferry Terminal - 17 min drive - 7.4 km
Lagoi Bay Lake - 22 min drive - 10.2 km
Plaza Lagoi - 24 min drive - 11.0 km
Lagoi Bay Beach - 28 min drive - 11.1 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 164 min drive
Changi Airport (SIN) - 25.9 miles/41.7 km
Free local area shuttle
Free ferry terminal shuttle
Restaurants
Hook On Fusion Grill Bar & Seafood - 16 min drive
Pujasera Lagoi - 9 min drive
Warung Yeah - 17 min drive
Kelong Mangrove Restaurant - 36 min drive
The Dining Room - 23 min drive
About this property
Nirwana Resort Hotel
At Nirwana Resort Hotel, you can spend time at the beach enjoying beach massages, volleyball and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and surfing/body boarding. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, facials and body scrubs. Serving seafood, The Kelong is one of 5 restaurants and 2 beach bars. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers like the overall property condition.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
244 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age – 17
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Supervised childcare*
Children's club*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free ferry terminal shuttle*
Off-site
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
5 restaurants
2 bars/lounges
2 beach bars
Poolside bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Children's pool
Water slide
Free local shuttle
Playground
Supervised childcare (surcharge)
Trampoline
Local/corner shop
Stair gate
Outlet covers
What to do
Beach volleyball
Archery
Hiking/biking trails
Horse riding/hire
Segway hire/tours
Kayaking
Motor boating
Scuba diving
Snorkelling
Surfing/body boarding
Waterskiing
Shopping
Pool table
Beach nearby
Access to nearby outdoor pool
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Business centre
6 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike hire
Beach sunloungers
Beach towels
Pool loungers
Pool umbrellas
Segway hire/tours
Romance packages
Facilities
Built in 1995
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
2 outdoor pools
Art gallery on-site
Full-service spa
Sauna
Massage/treatment rooms
Water slide
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include sports massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
Dining
The Kelong – This restaurant specialises in seafood.
Calypso Floating Bar – This bar overlooks the ocean. Open daily.
Spice Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
The Coffee Shop – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Dino Bistro – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
Deposit: IDR 2000000.00 per stay
Optional extras
Late checkout can be arranged for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Rollaway beds are available for IDR 726000.0 per night
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi
Frequently asked questions
Does Nirwana Resort Hotel offer free cancellation for a full refund?
Yes, Nirwana Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nirwana Resort Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Nirwana Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Nirwana Resort Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Nirwana Resort Hotel?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Nirwana Resort Hotel and nearby?
Have fun with on-site activities such as horse riding, kayaking and waterskiing. Additional recreation on-site includes volleyball and segway hire. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Nirwana Resort Hotel also has 2 beach bars, a water slide and a sauna, as well as a fitness centre, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Nirwana Resort Hotel?
Yes, there are 5 on-site restaurants, featuring seafood and ocean views.
Nirwana Resort Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
15 November 2024
Siti Ainiyah
Siti Ainiyah, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 August 2024
The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds.
The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out.
Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.
Bradley
Bradley, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Great location, private beach
Aarti
Aarti, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Yvonne
Yvonne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
Takatoshi
Takatoshi, 2-night trip
Verified Expedia guest review
8/10 Very good
17 June 2024
Spacious hotel with great views and activities
Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!
David
David, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
11 May 2024
Andrew
Andrew, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 February 2024
When I asked activities location, reception told me wrong location.
TAKAYUKI
TAKAYUKI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 January 2024
Aurora
Verified Expedia guest review
10/10 Exceptional
29 December 2023
Peter
Peter, 3-night trip
Verified Expedia guest review
4/10 Fair
21 December 2023
Not so comfortable premier room
Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.
Naveen
Naveen, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2023
Friendly staff. Food options limited.
SH
SH, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 November 2023
Good service
NAKAI
NAKAI, 1-night family trip
Verified Expedia guest review
6/10 Good
7 August 2023
Average hotel in a fantastic location
Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating
Jakob
Jakob, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
22 May 2023
Taohai
Taohai, 2-night trip
Verified Expedia guest review
8/10 Very good
15 May 2023
The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.
Sampath
Sampath, 3-night family trip
Verified Expedia guest review
8/10 Very good
28 April 2023
Comfortable place with good service. Renovations happening at some places that created some noise and smoke. Some f&b segments were closed too and on Mondays but generally the stay was enjoyable.
Would have preferred to be given a pool/beach facing room since it was quiet on a Monday but was given the back facing unit.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 April 2023
Gordon
Gordon, 1-night trip
Verified Expedia guest review
6/10 Good
11 April 2023
SIDHARTH
SIDHARTH, 2-night trip
Verified Expedia guest review
2/10 Poor
7 April 2023
Alexander
Alexander, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 March 2023
The beach is very dirty and no good breakfast
Franck
Franck, 2-night family trip
Verified Expedia guest review
8/10 Very good
5 February 2023
It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful
Ginna
Verified Expedia guest review
8/10 Very good
24 January 2023
Nice for a short getaway. Local transport operators can bring you to places of interest at competitive price; have their numbers handy.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 January 2023
Decent property, efficient & friendly staff but very limited options for dining. I would never eat at the Spice restaurant again. No lockers in the sauna.