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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
Garden view
Living area
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is S$359
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Privilege Junior Suite Adults Only

Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Minibar, in-room safe, desk, blackout curtains

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Minibar, in-room safe, desk, blackout curtains

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 13 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

At Ocean Maya Royale All Inclusive Adults Only, you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness centre and an outdoor tennis court. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

La Hacienda – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Charro – This poolside restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita – Overlooking the ocean, this restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Yookoso – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Blue Moon – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale All Inclusive Adults Only offer free cancellation for a full refund?
Yes, Ocean Maya Royale All Inclusive Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Maya Royale All Inclusive Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Ocean Maya Royale All Inclusive Adults Only?
Check-in start time: 3 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Ocean Maya Royale All Inclusive Adults Only?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Ocean Maya Royale All Inclusive Adults Only and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale All Inclusive Adults Only also has 4 bars, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Ocean Maya Royale All Inclusive Adults Only?
Yes, there are 5 on-site restaurants, featuring international cuisine, ocean views and poolside dining.
Does Ocean Maya Royale All Inclusive Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Maya Royale All Inclusive Adults Only like?
Ocean Maya Royale All Inclusive Adults Only is in Riviera Maya. Popular attractions include Maroma Beach, which is 13 minutes away by car. Travellers give top marks for the property's prime location.

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Olga L, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Regina, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lashon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALL GOOD.
VITO, 4-night family trip
Verified Expedia guest review

8/10 Very good

For an older resort it is easy to navigate and walk around. The food was sub par, but as to be expected for the masses they are cooking for. The actual dining options are decent, but nothing to brag about but, they did try to offer options to cater to many. The staff are super friendly and helpful and the bartenders and coffee shops were my go to spots. Rooms were outdated and need a facelift. Premises could use upgrades as well as the entertainment room/theater were old and pool tables were not leveled and the air hockey table was inoperable for the most part.
Albert, 6-night romance trip
Verified Expedia guest review

8/10 Very good

The food was very good quality and variety. The facilities were nice. The beach was decent but there is the inconvenience of the seaweed.
George C, 7-night family trip
Verified Expedia guest review

6/10 Good

fatiha, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This resort exceeded our expectations, the staff were friendly and professional we had the opportunity to visit another resort for a day it was much bigger and grand but the vibe and atmosphere did not compare to Ocean Maya Royale. A huge thank you to our butler Alfredo who was there always and made us feel at home. Our stay was relaxing and refreshing, all the food was delicious and fresh the grounds were well manicured and appealing. We miss it already and can’t wait to come back! The privilege program was the extra luxury we wanted and received. Thank you for your hospitality.
Carlton, 3-night romance trip
Verified Expedia guest review

6/10 Good

Traveled with 6 people for my birthday. I upgraded to Jr Privilege Suite. I found my “upgrade” was the exact room as my travel partners who did not upgrade. The room I got was nothing like what was pictured; had no seating area. Food throughout resort was really good and there was plenty of seating. The concierge service was good and made it easy to make reservations. Pool is fun area but games at pool and events need work as I’ve been to numerous resorts and this was probably the least enthusiastic staff, but they tried. Taxi service at hotel is a rip off. I was charged $60 to go to Walmart which was less than 8 miles round trip. Hotel grounds are nicely kept and I’d say it is overall clean. Room service was on point especially in the middle of the night. Other than the room debacle the one major issue was at the Sports Bar. The bar tenders were visibly frustrated at how busy it was and intentionally turned off the AC to get people to leave (we heard them discussing it). They then refused to turn it back on, telling us no “it’s too crowded.” The crowed is of all mixed ages so that’s cool. I felt safe in the property and my bags were safe by the pool. No issues.
Henry, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Amanda, 6-night trip
Verified Expedia guest review

10/10 Exceptional

NA
Jaime, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service everywhere was exceptional!!!
Dmitry, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great quiet place to stay, rooms are very clean and staff are friendly and welcoming. Food is amazing at the Mexican restaurant and the dolce vita. Highly recommend this place for anyone looking for a quiet clean little resort to stay in!
Ala, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great!!!
Sajani, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Silvia, 4-night trip
Verified Expedia guest review

8/10 Very good

Friendliest staff ever! Service was always with a smile. Overall 4 stars only because there is no shuttle service to and from the airport, so it was additional cost to figure out and schedule shuttle service, the bathroom doors are not full doors so there is a lack of privacy for bathroom purposes, and we were a little disappointed in the lack of authentic Mexican food available. It was overall very relaxing and all inclusive is the way to go!
Michelle, 7-night romance trip
Verified Expedia guest review

6/10 Good

Maja, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lugar encantador
Guido, 3-night family trip
Verified Expedia guest review

8/10 Very good

It was beautiful and relaxing.
Amy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely staff! Beautiful resort ! Great food !
Shefa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place staff was amazing
Joel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Kaira, 14-night trip
Verified Expedia guest review

10/10 Exceptional

My wife and I had an incredible time at the resort. The place was beautiful, and the staff was amazing. The food was decent, and since we visited during the off-season, it was a bit quieter, which was perfect for us. Thank you to everyone for making this such an unforgettable experience. A special shout-out to the following staff members: • Viri: You are a wonderful person! • Grecia: Thank you for your kindness. • Alberto: You were very entertaining and great to talk to. • Dali: Good luck with everything, young star, and thank you! • Moises: Muchas gracias! • Victor: ¡Muy chévere! • The Queen, Chiqui Baby: Thank you for arranging our excursion! And of course, a big thank you to the bar staff: • Jorge and Francisco: Thanks for the drinks and your warm hospitality! Francisco, el mundo no se acabó! God bless everyone at Ocean Royale! Johann y Jackie
Johann, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Odutayo, 7-night trip
Verified Expedia guest review