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All properties in Knoxville, Tennessee, United States of America
1 room, 2 adults

Aloft Knoxville West

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
364 Lovell Road, Knoxville, TN, 37934, United States of America

3-star hotel with outdoor pool, near Turkey Creek Shopping Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The room was very clean. The Aloft has never disappointed me! Would recommend you staying…Apr 11, 2021
  • We only stayed for one night, but it was a very pleasant experience. The staff was very…Mar 20, 2021

Aloft Knoxville West

from S$150
  • Loft, 1 King Bed, Non Smoking
  • Loft, 2 Queen Beds, Non Smoking

What’s around Aloft Knoxville West

Landmarks

  • Turkey Creek Shopping Center - 19 min walk
  • West Town Mall - 6.9 mi / 11.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

  • Specific rooms only, restrictions apply*

  • 1 per room (up to 88 lbs)

  • Pets must be supervised

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking and van parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Netflix
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Re:Fuel - This restaurant serves breakfast only.

Aloft Knoxville West’s small print

Also known as

  • Aloft Knoxville West Hotel
  • Aloft Knoxville West Knoxville
  • Aloft Knoxville West Hotel Knoxville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Pool access available from 8:00 AM to 10:00 PM.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Breakfast costs between USD 1.25 and USD 20.00 per person (approximately)

Pets are allowed for an extra charge of USD 30 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aloft Knoxville West

  • Does Aloft Knoxville West offer free cancellation for a full refund?
    Yes, Aloft Knoxville West does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Aloft Knoxville West?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Aloft Knoxville West?
    Yes, there's free self parking.
  • Is there a pool at Aloft Knoxville West?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Are pets allowed at Aloft Knoxville West?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 88 lbs per pet. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Aloft Knoxville West?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Aloft Knoxville West?
    Yes, there's an onsite restaurant, Re:Fuel. Nearby restaurants include Connor's Steak & Seafood (12-min walk), Calhoun's (2.4 mi), and Apple Cake Tea Room (2.4 mi).
  • What is there to do at Aloft Knoxville West and nearby?
    Aloft Knoxville West has an outdoor pool and a 24-hour fitness center.

Recent reviews

Fabulous 8.6 From 60 reviews

Good 6.0
Newer property so great condition. Nothing else stood out though. Disappointed there weren’t Marriott “perks”, no room upgraded for platinum elite and no concierge room. Because of covid there was a “grab and go” breakfast that consisted of an orange and 2 Saran-wrapped mini muffins. I’d rather eat in a buffet line than those muffins someone handled.
us1 night family trip
Fair 4.0
The WORST check out!
Check in was great and the night crew were lovely. On the other hand, I've never been so mistreated during check out. We called down and confirmed a late check out the night before but the message was not recorded. When the front desk called to have us leave (before our agreed upon late check out time), the misunderstanding led to threats. The woman instantly had an awful attitude with us and threatened to call the cops if we didn't leave immediately. We agreed to leave with no issue and then she showed up at our door, threatening us again. She eventually apologized for her behavior since it was the fault of the late night attendant for not writing down the message of our late check out. But it was too late for us and our stay was ruined. Otherwise, we loved the hotel and planned to visit again. Due to the WORST checkout, we will NOT be back to the Aloft in Knoxville.
us1 night trip
Exceptional 10.0
Bed and pillows were very comfortable
Marcella, us1 night family trip
Good 6.0
I’ve stayed at Aloft hotels before, and this one just seemed like a copy/paste of the model but nothing stood out as special and customer service was basic. The outdoor fire pit didn’t work, the bar was completely shut down, and no breakfast. Bed was comfortable and TV was big, but room was small. I wouldn’t stay again.
Karin, us1 night family trip
Very good 8.0
Pet friendly but really need more grass area for pet walking.
us1 night family trip
Fair 4.0
There was no hand soap or sanitizer during my stay in the room which was disappointing. However the bed was nice, check in was quick.
Ali, us1 night family trip
Exceptional 10.0
My 13 year old son loved the 55 inch TV in the room. The pool table in the lobby was a treat as well. The staff was excellent and helpful. The COVID-19 precautions in place were good.
us1 night family trip
Poor 2.0
Horrible service
After checking into the hotel I found a pair of scissors, socks and automotive part in the drawer of a dressor. The room had not been cleaned properly and was not stocked with coffee or sugar. This was a 2 night stay. I had requested my room to be cleaned on three different occasions on my second day. After every requet the receptionist reassured me that it wll be done. At 1130pm I arrived to my room and it had not been made or restocked. The receptionist on the phone asked me to go down and pick up towels shampoo and body wash. They didnt even have the courtesy to bring it to my room. In the morning I realized there was no coffee as the prior day the room supplies had been used and not restocked. Again I had to fo down and pick it up the supplies as they would not offer to bring it upstairs.
Marco, us1 night family trip
Poor 2.0
Horrible Service
After checking into the hotel I found a pair of scissors, socks and automotive part in the drawer of a dressor. The room had not been cleaned properly and was not stocked with coffee or sugar. This was a 2 night stay. I had requested my room to be cleaned on three different occasions on my second day. After every requet the receptionist reassured me that it wll be done. At 1130pm I arrived to my room and it had not been made or restocked. The receptionist on the phone asked me to go down and pick up towels shampoo and body wash. They didnt even have the courtesy to bring it to my room. In the morning I realized there was no coffee as the prior day the room supplies had been used and not restocked. Again I had to fo down and pick it up the supplies as they would not offer to bring it upstairs.
Marco, us1 night family trip
Exceptional 10.0
Definitely love ALoft
Very neat and clean. Staff was friendly. Love the decor!
Daniel, us1 night family trip

Aloft Knoxville West