Located in the heart of Knoxville West, Tru by Hilton Knoxville West Turkey Creek offers a refreshing blend of comfort and convenience. Fuel up with free breakfast, stay connected with in-room WiFi, and unwind at the gym or business center - previous guests rave about the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Gym
24/7 front desk
Free parking
Free WiFi
Main amenities (5)
Fitness centre
Business centre
24-hour front desk
Front desk safe
Luggage storage
Feel at home (6)
Children stay free
Private bathroom
Lift
Bath or shower
Cable TV service
Free self-parking
The current price is S$151
S$151
includes taxes & fees
20 Jul - 21 Jul
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.68.6 out of 10
Excellent
41 reviews
(41 reviews)
Highlights
Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)
Room, 1 King Bed, Accessible (Roll-In Shower)
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Hearing)
Room, 1 King Bed, Accessible (Hearing)
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
9.29.2 out of 10
Wonderful
29 reviews
(29 reviews)
Highlights
Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)
Room, 2 Queen Beds, Accessible (Roll-In Shower)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
Sleeps 4
2 Queen Beds
View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)
Turkey Creek Shopping Center - 12 min walk - 1.1 km
Dead Horse Lake Golf Course - 4 min drive - 4.4 km
Pellissippi State Community College - 8 min drive - 6.8 km
West Town Mall - 8 min drive - 10.8 km
Getting around
Alcoa - Knoxville Airport (TYS) - 18 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 2 min walk
Sonic Drive-In - 16 min walk
Texas Roadhouse - 2 min drive
Starbucks - 2 min drive
About this property
Tru by Hilton Knoxville West Turkey Creek
When you stay at Tru by Hilton Knoxville West Turkey Creek, you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. Guests can visit the fitness centre for a workout, and freebies such as breakfast, WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
80 rooms
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free breakfast
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Fitness centre
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Towels
Stay connected
Desk
Free WiFi
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut
Frequently asked questions
Does Tru by Hilton Knoxville West Turkey Creek offer free cancellation for a full refund?
Yes, Tru by Hilton Knoxville West Turkey Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Knoxville West Turkey Creek?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Knoxville West Turkey Creek?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Knoxville West Turkey Creek?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Knoxville West Turkey Creek and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Knoxville West Turkey Creek like?
Tru by Hilton Knoxville West Turkey Creek is in Knoxville West, a short 17-minute walk from Turkey Creek Shopping Center.
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Tru by Hilton Knoxville West Turkey Creek Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Shower
Location
Highways
Desk
Bathroom
Clean room
What guests liked
Breakfast was consistently good with a nice variety of options and a clean environment. (15 reviews)
The property is pet friendly and welcoming to big dogs with clean and modern facilities. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
It was great! Easy check in and check out.
Christina
2-night trip
10/10
Comfortable and clean hotel. Slept great!
Kristen
1-night trip
10/10
Great Place to Stay.
Melissa
1-night trip
10/10
Everything was very nice, clean and newer. Loved the room. The hot Breakfast could have been a little better, eggs and sausage were clearly microwaved, fresh bagels and pancake machine made up for it.
Cade
3-night trip
10/10
Great location, great staff.
Melonie
1-night trip
4/10
This is a very pre-manufactured hotel. No drawers in the room, just metal shelving, pergo floors, and air conditioning that was loud, ran constantly and did not cool the room. Just not a comfortable place to stay. The breakfast food was tasteless. The towels were minimal in quality. They did have decent coffee and the front desk lady was very sweet.
Johnny
2-night trip
10/10
Good stay
Mechelle
3-night trip
10/10
Staff were very friendly and accommodating.
Charles
1-night trip
10/10
Great pet friendly hotel. We have an 83lb doodle not many hotels take big dogs
Mary jo
1-night trip
10/10
Great staff, professional, kind and responsive in a timely manner to the guests.
Rebecca
3-night trip
2/10
Booked a room on the Hotels.com app. Arrived at hotel and was told at front desk “there was a glitch in the app, and there was no room available.” Front desk staff did not attempt to offer any kind of remedy to the situation other than advising me to handle the situation with customer service on my own.
Phil
1-night trip
8/10
Great place to stay. Its a bit short on ammenities, which is unfortunate. However, the staff was helpful and the place was clean.
Daniel
1-night trip
10/10
Staff was great! Very friendly and helpful.
Ricky
1-night trip
10/10
The front desk was very helpful, fast and efficient. The elevators and bathrooms in the lobby smelled really nice. Everything seem to be very well.
Nicole
1-night trip
10/10
Very comfortable bed, slept like a rock
Hannah
1-night trip
6/10
location was great for traveling through,
I did not like the floors in the room, it was a fake hardwood type that didn't seem very clean
Sharee
1-night trip
10/10
Brand new hotel and reasonable rates!
Jon
1-night trip
8/10
The baseboards need cleaning throughout.
Jean
1-night trip
8/10
I wish Tru hotels had coffee machines in the rooms. This is the second Tru hotel I have stayed with in the last two weeks. Each had a stopper in the bathroom sink that didn’t work. Both were immaculate and staff was pleasant and welcoming.
Mike
1-night trip
10/10
I
Thomas
1-night trip
10/10
we would stay here again
Travel
3-night trip
8/10
Really enjoyed the atmosphere of this accommodation - lively, upbeat, fun, inviting. The room was decent overall. However, the floors were somewhat sticky (maybe from the cleaning fluid they use?) and there were several maintenance issues that needed addressed such as loose towel/toilet paper racks, clogged sink, dirty shower tiles. Overall, we were content with our short stay, and the hotel staff did respond favorably to any concerns we had.
Lance
2-night trip
8/10
Our stay was comfortable and the staff and breakfast was great. However we had ants in the bathroom sink and wall.
Shannon
1-night trip
10/10
Very nice property. Wish they wouldn’t have put me in the closest room to the highway all the way at the end of the hall but seems to be the case often when booking though Expedia. The furthest room every time
Michael
1-night trip
10/10
The property and staff was very friendly and courteous. The only thing was the fan in the bathroom didn’t work, other than that everything went well.