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Pacific Regency Hotel Suites

Photo gallery for Pacific Regency Hotel Suites

Exterior
Premier Suite Room (King Bed) | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Restaurant
Lobby
Separate bathtub and shower, rainfall showerhead, free toiletries

Overview of Pacific Regency Hotel Suites

Pacific Regency Hotel Suites

4.5 star property
Luxury hotel with outdoor pool, near Kuala Lumpur Tower

7.6/10 Good

999 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
KH Tower, Jalan Punchak, Off Jalan P. Ramlee, Kuala Lumpur, 50250

Guests rated this location 8.3/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Spa services
  • Business centre
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 11 min walk
  • Suria KLCC Shopping Centre - 14 min walk
  • KLCC Park - 15 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 22 min walk
  • Kuala Lumpur Sentral - 39 min walk
  • Kuala Lumpur Tower - 1 min drive
  • Petaling Street - 2 min drive
  • Merdeka Square - 3 min drive
  • World Trade Centre Kuala Lumpur - 11 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur Masjid Jamek Station - 21 min walk
  • Kuala Lumpur Pasar Seni Station - 26 min walk
  • Kuala Lumpur Sultan Ismail Station - 28 min walk
  • Raja Chulan Station - 7 min walk
  • Bukit Nanas Station - 10 min walk
  • Dang Wangi Station - 15 min walk

Restaurants

  • Atmosphere 360 - 6 min walk
  • Loop Kl - 1 min walk
  • La Juiceria Superfoods - 3 min walk
  • Super Saigon Pho Cafe - 3 min walk
  • Cristallo di Luna - 1 min walk
Map

About this property

Pacific Regency Hotel Suites

Pacific Regency Hotel Suites offers a great location, putting you within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the walkable location and spacious guest rooms. The property is only a short walk to public transportation: Raja Chulan Station is 7 minutes and Bukit Nanas Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 10 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

SOI 23 – This restaurant serves breakfast, lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 30 for adults and MYR 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 100 per night

Parking

  • Self-parking costs MYR 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Pacific Regency
Pacific Regency
Pacific Regency Hotel
Pacific Regency Hotel Suites
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Suites
Pacific Regency Suites Hotel
Pacific Regency Suites Kuala Lumpur
Regency Pacific Hotel
Regency Hotel Kuala Lumpur
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Pacific Regency Suites
Pacific Regency Hotel Suites Hotel
Pacific Regency Hotel Suites Kuala Lumpur
Pacific Regency Hotel Suites Hotel Kuala Lumpur

Frequently asked questions

Does Pacific Regency Hotel Suites offer free cancellation for a full refund?
Yes, Pacific Regency Hotel Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pacific Regency Hotel Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pacific Regency Hotel Suites?
Yes, there's an outdoor pool.
Are pets allowed at Pacific Regency Hotel Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pacific Regency Hotel Suites?
Yes. Self-parking costs MYR 10 per day.
What are the check-in and check-out times at Pacific Regency Hotel Suites?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Pacific Regency Hotel Suites and nearby?
Pacific Regency Hotel Suites has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Pacific Regency Hotel Suites?
Yes, there's an on-site restaurant.
What's the area around Pacific Regency Hotel Suites like?
Pacific Regency Hotel Suites is in Kuala Lumpur City Centre, a short 7-minute walk from Raja Chulan Station and 15 minutes' walk from Petronas Twin Towers. Our travellers say that the local area is very walkable.

Reviews

7.6

Good

7.7/10

Cleanliness

7.5/10

Staff & service

6.7/10

Amenities

7.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

4/10 Fair

Clark marshall
one of the english tv stations not working. hard to access the pool if your got mobility problems.guy on reception not helpful. 3/5 stars didn't enjoy my stay.
Clark, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Surayah, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Our room wasn’t ready until 6pm when checkin time is 3pm. When we finally got into the room it clearly had not been cleaned properly, hairs and dirt / dust everywhere. Wouldn’t recommend staying here.
Emily, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Please dont list this as 5star, it does not come close to 4 star Mechanical issues, room rings and whistles Windows are dirty Staff is not responsive
J-Sun, 2-night trip
Verified Expedia guest review

6/10 Good

- Description it claims the hotel have laundrette but it did not in operation, when enquiries to front desk they not even able to provide suggestion for where is the nearest laundrette. - The room have some noise from water pipe leakage, I reported to front desk for 3 times but there have no action from the operator. Will not be my choice for next trip to KL.
KWAN HA, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Mohd Fauzi, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Joshua, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Worse Experience Ever
I use Hotel.com for most of my business trip and I think it is really convenient, but I have never written a review before because most of the hotel that I stay in are nice. Pacific Regency must be the worse hotel that I ever stay in the issues are as below: 1. the web site did not say the out door pool is under maintenance and they should remove from the feature list and the pictures ( since the only look forward thing is that) 2. During the check in I was ask to pay cash for RM40 for a tourist tax ( was not that much) but why not just include it in the payment. Also I was not charged during my stay of The Majestic Hotel. 3. The non-stop music from the 9th floor Kareoke room does not stop until 4.30am 4. The duty manager saw me and try to explain issues 2 and 3 to me but did you ask if I am free to talk ? just said" hey you stay in xxxx room right and ......." also try to argue with me and claim that duty tax is same in every hotel, I stayed in KL for 8 night and with 2 different hotel I am pretty sure I paid or not at previous hotel and I do not need you to question me on it. 5. Non stop dropping noise coming from top of the toilet
ORSON Campbell, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

I stayed in Superior Suite Room and the bed sheet is super dirty. Called the housekeeping for thousand times request to change it but till the end no one appear and they just ignore it. I am super disappointing and definitely would not recommend this hotel to my client as I am a travel consultant.
1-night trip
Verified Expedia guest review

6/10 Good

Showers not working properly. Bathroom sink was clogged
8-night romance trip
Verified Expedia guest review