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All properties in Surfers Paradise, Queensland, Australia
1 room, 2 adults

Novotel Surfers Paradise - Surfers Paradise

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217, Australia

Luxury hotel with outdoor pool, connected to a shopping center, near Cavill Avenue
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,025 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Room
Great room
Breakfast
Tasty breakfast
Value
Best value for money

Novotel Surfers Paradise - Surfers Paradise

More Info: 6823 2342

from S$130
  • Deluxe Family Room
  • Deluxe Room
  • Deluxe Room
  • Superior Room, View (Hinterland view)
  • Deluxe Room, View (Hinterland view)
  • Deluxe Room, View (Hinterland view)
  • Executive Room, Ocean View (Spa)
  • Deluxe Room, Ocean View
  • Deluxe Room, Ocean View
  • Executive Room, Ocean View
  • Superior Room, Ocean View
  • Superior Room, Ocean View
  • Family Room (Superior)
  • Superior Room, View (Hinterland view)
  • Superior Room, View (Hinterland view)

What’s around Novotel Surfers Paradise - Surfers Paradise

Landmarks

  • Heart of Surfers Paradise
  • Cavill Avenue - 2 min walk
  • SkyPoint Observation Deck - 5 min walk
  • Surfers Paradise Beach - 5 min walk
  • Chevron Renaissance - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 37 min walk
  • Timezone - 3 min walk
  • Infinity Attraction - 6 min walk

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
  • Varsity Lakes Station - 15 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast City Coomera Station - 21 min drive
  • Florida Gardens station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 6749
  • Conference space size (meters) - 627
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Novotel Surfers Paradise - Surfers Paradise’s small print

Also known as

  • Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Novotel Surfers Paradise Hotel
  • Surfers Paradise Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast
  • Novotel Surfers Paradise Hotel
  • Novotel Surfers Paradise Surfers Paradise
  • Novotel Surfers Paradise Hotel Surfers Paradise

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Mandatory fees

Cash deposit: AUD 200 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.3 percent

Late check-out can be arranged for an extra charge of AUD 30.00 (subject to availability)

Self parking costs AUD 17.00 per day

Rollaway beds are available for AUD 50.0 per day

Buffet breakfast is offered for an extra charge of AUD 32 per person (approximately)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 1,287 reviews

Very good 8.0
Was told we were given one of the best room but later found out it was not a newly renovated room. Newly renovated room has got usb switch instead of having the need to use a travel adaptor. There is no toothbrush and bedroom slippers. The shower screen doesn't work, we always ended up with flooded toilet. Room is spacious for a family of 4 and layout is good.
Yixian, sgFamily trip
Exceptional 10.0
The assistant manager, Jeremy, made our stay a wonderful one. We are very happy with his execellent service.
Guan Ho, sgOther trip
Very good 8.0
Go for the room with a view
The best thing about the room was the view from it, you see the entire stretch of surfers paradise beach. The hotel is connected to the shopping street behind, it took us a few walks to figure it out but it's all connected. There's a great breakfast joint serving buffet breakfast at a reasonable price and it's facing the sea directly. The hotel is well-worn but it's clean and most importantly comfy bed. All in all, a good steal, except it could have given free WIFI.
sgOther trip
Very good 8.0
Pleasant stay
Overall the stay was pleasant but the lift was really slow. Have to wait about 5 minutes or more at times.
Kenneth, sgOther trip
Very good 8.0
Very convenient location
Tan, sg2 night family trip

Novotel Surfers Paradise - Surfers Paradise

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