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Novotel Surfers Paradise

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Cavill Avenue

Choose dates to view prices

On the vibrant Cavill Avenue, Novotel Surfers Paradise offers an indulgent escape with a spa tub and shopping mall on site. Savor breakfast at BLVD Cafe & Bar, or unwind with a coffee in the garden while staying connected to free WiFi. Guests rave about the delicious meals and beach locale.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Self parking
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is S$160
includes taxes & fees
28 Jul - 29 Jul

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, Multiple Beds (Family)

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, Multiple Beds (Family)

8.2 out of 10
Very good
(13 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a nightstand, a lamp, and a view of the city through large windows.

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a large window with curtains, a balcony, and a city view.

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(74 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a seating area, a TV, and a view of the city.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of buildings.

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(48 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk, a television, and a view of the city.

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a chair, a desk, and a view of a building through a large window.

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(42 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Deluxe Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(37 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a chair, a small table, and a view of the sea through a balcony.

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(23 reviews)
  • Partial ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the ocean through floor-to-ceiling windows.

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(56 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds, Ocean View

A hotel room with two beds, a desk, a TV, and a view of the ocean.

Superior Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds (Family)

A hotel room with a large bed, a desk with a lamp, a chair, and a balcony with a view.

Family Room, Multiple Beds (Family)

8.0 out of 10
Very good
(40 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, bedside tables, a wardrobe, and a mirror.

Superior Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, and a balcony with a view.

Superior Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 4 Bedrooms

A modern living room with a large window overlooking the ocean, a sofa, a coffee table, and a TV mounted on the wall.

Penthouse, 4 Bedrooms

  • Ocean view
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 5 min walk - 0.5 km
  • SkyPoint Observation Deck - 5 min walk - 0.5 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 40 min drive
  • Varsity Lakes Station - 26 min drive
  • Pimpana Ormeau Station - 27 min drive
  • Helensvale Station - 28 min drive
  • Cypress Avenue Station - 9 min walk
  • Florida Gardens station - 21 min walk

Restaurants

  • ‪Surfers Paradise Beer Garden - ‬2 min walk
  • ‪The Island Rooftop - ‬2 min walk
  • ‪Gong Cha Surfers Paradise - ‬2 min walk
  • ‪Korean Kitchen - ‬3 min walk
  • ‪Milky Lane Surfers Paradise - ‬2 min walk

About this property

Novotel Surfers Paradise

  • Novotel Surfers Paradise is a great choice for your beach stay in Gold Coast, putting you near activities such as surfing/body boarding. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre and an outdoor tennis court. BLVD Cafe & Bar serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a hot tub and a snack bar/deli. Fellow travellers say great things about the comfortable beds and helpful staff. Public transportation is close by: Cypress Avenue Station is only 9 minutes on foot.

At a glance

DONE

Hotel size

    • 408 rooms
    • Arranged over 36 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (AUD 27 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Pool gate

What to do

  • Beach nearby
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • 6 meeting rooms
  • Computer station
  • Conference space (6749 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Heated pool
  • Shopping centre on-site
  • Hot tub
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 1200
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

BLVD Cafe & Bar – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
On-site venue No. 2 – This restaurant only serves breakfast. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Ecotourism Australia Sustainable Tourism – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 30 to 42 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Renovations and closures

The following facilities or services will be unavailable from April 20 2026 to June 25 2026 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 13 July to 17 September:
  • Hot tub
  • Swimming pool

Parking

  • Covered self-parking costs AUD 27 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Does Novotel Surfers Paradise offer free cancellation for a full refund?

Yes, Novotel Surfers Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Surfers Paradise?

Yes, there's an outdoor pool. The swimming pool will be unavailable from April 20 2026 to June 25 2026 (dates subject to change).

Are pets allowed at Novotel Surfers Paradise?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Surfers Paradise?

Yes. Self-parking costs AUD 27 per day. Parking spaces may be limited.

What are the check-in and check-out times at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Surfers Paradise?

No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.

What is there to do at Novotel Surfers Paradise and nearby?

Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Novotel Surfers Paradise also has a fitness centre and a picnic area, as well as a garden.

Are there restaurants at or near Novotel Surfers Paradise?

Yes, there's an on-site restaurant, BLVD Cafe & Bar.

Does Novotel Surfers Paradise have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Novotel Surfers Paradise like?

Novotel Surfers Paradise is located near Surfers Paradise Beach in Surfers Paradise, a short 9-minute walk from Cypress Avenue Station and 3 minutes' walk from Chevron Renaissance. Travellers say that the local area is very central with fantastic beaches.

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Reviews

Novotel Surfers Paradise Reviews

8.0

Very good

8.2

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with good options and varied choices. (93 reviews)
  • The hotel is conveniently located with a short walk to the beach and offers stunning views of the beach from many rooms. (58 reviews)
  • The spa was warm and comfortable, and a great place to ease aches after a day of activities. (20 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Beach
View
Bathroom
Breakfast
Elevator
Lobby
Restaurant

Reviews

Verified

8/10 Very good

Great location , well maintained rooms.
Benjamin, 2-night trip
Verified

10/10 Exceptional

Clean rooms Friendly staff Close to everything Quiet rooms
Yianni, 1-night trip
Verified

10/10 Exceptional

We were able to secure a really good price for a brilliant room on the 31st floor. It was clean and comfortable
Rosemary, 2-night trip
Verified

8/10 Very good

Great location Helpful staff
SHABNAM, 4-night trip
Verified

8/10 Very good

Clean room with some nice compliments, awesome view, staff lovely. Loved my stay!!
Sarah, 1-night trip
Verified

8/10 Very good

Room was clean and staff were friendly and helpful
Peter, 3-night trip
Verified

10/10 Exceptional

Great beds great location and friendly staff would book and stay again 😊
Thomas, 1-night trip
Verified

10/10 Exceptional

Great place to stay , excellent breakfast
Quang Dinh, 2-night trip
Verified

10/10 Exceptional

Great stay! Clean room, friendly staff, and a relaxing pool area. The spa was warm and comfortable. Would definitely stay again.
Dimuth Priyadarshana, 1-night trip
Verified

8/10 Very good

The room was clean and comfortable. The lights in the room were dim so any woman putting on makeup would be frustrated. The lifts were very slow and only one lift operating to the basement car park. After hours the basement carpark lift was not operational.
Soffeina, 2-night trip
Verified

10/10 Exceptional

Nice hotel perfect location in middle of surfers very close to beach and shops / restaurants. Little fine gym and pool... room with seaview is fantastic
Kent, 1-night trip
Verified

10/10 Exceptional

Great location and rooms were very clean with staff being very helpful.
Brett, 6-night trip
Verified

8/10 Very good

Friendly staff, clean room, great location.
Nicole, 6-night trip
Verified

10/10 Exceptional

Clean rooms, very good breakfast and friendly staff.
Shailender Reddy, 4-night trip
Verified

8/10 Very good

Great breakfast option
Sonia, 2-night trip
Verified

10/10 Exceptional

Great views,and location Close to everything Clean and good facilities Bed was on castors and kept moving around as it was on a hard floor…was a bit annoying.
Mark, 1-night trip
Verified

6/10 Good

Location was good. Everything else was average
fabio, 5-night trip
Verified

10/10 Exceptional

Room was very clean, location is awesome and service staff were very helpful
Kevin, 3-night trip
Verified

10/10 Exceptional

Nice location, service.
MANISHKUMAR, 1-night trip
Verified

10/10 Exceptional

Room was great, bed was super comfortable and the view was amazing seeing both the city and ocean at once. The complimentary treats were greatly appreciated. Customer service was also great - staff is very friendly amd helpful, and the location was perfect.
Grace, 4-night trip
Verified

10/10 Exceptional

Great stay, room was clean and in good condition. Great views.
Arjun, 2-night trip
Verified

10/10 Exceptional

Good breakfast with some variety 👍
Ricardo, 11-night trip
Verified

10/10 Exceptional

Room was very clean, fantastic view, staff were very friendly, check in/out was smooth
Hesham, 3-night trip
Verified

8/10 Very good

I was very surprised how much I loved my stay , incredible view from my room, Thanku Ly for checking me in she was incredible . Buffet breakfast was great, the demographic who stay at the hotel are abit gross but overall great stay.
Jake, 2-night trip
Verified

10/10 Exceptional

Clean room over looking ocean views. Breakfast was favourite time of day with buffet breakfast yum
Sara, 4-night trip