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Novotel Surfers Paradise

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping centre, near Cavill Avenue

Choose dates to view prices

On the vibrant Cavill Avenue, Novotel Surfers Paradise offers an indulgent escape with a spa tub and shopping mall on site. Savor breakfast at BLVD Cafe & Bar, or unwind with a coffee in the garden while staying connected to free WiFi. Guests rave about the delicious meals and beach locale.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Self parking
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is S$163
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, Multiple Beds (Family)

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(66 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(44 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(31 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(29 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(50 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(30 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Family)

8.0 out of 10
Very good
(38 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

8.4 out of 10
Very good
(28 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 4 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Penthouse, 4 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

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8.6 out of 10, Excellent, 1,006 reviews
The price is S$154
includes taxes & fees
26 Jan - 27 Jan
Voco Gold Coast
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About the area

Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 5 min walk - 0.5 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 40 min drive
  • Varsity Lakes Station - 15 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Pimpana Ormeau Station - 27 min drive
  • Cypress Avenue Station - 9 min walk
  • Florida Gardens station - 21 min walk

Restaurants

  • ‪Surfers Paradise Beer Garden - ‬2 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Love Italy Restaurant & Bar - Surfers Paradise Beach - ‬3 min walk
  • ‪Gong Cha Surfers Paradise - ‬2 min walk
  • ‪Lot 1 Coffee - ‬1 min walk

About this property

Novotel Surfers Paradise

Novotel Surfers Paradise is a great choice for your beach stay in Gold Coast, putting you near activities such as surfing/body boarding. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness centre and an outdoor tennis court. BLVD Cafe & Bar serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a poolside bar, a hot tub and a snack bar/deli. Fellow travellers say great things about the comfortable beds and helpful staff. Public transportation is close by: Cypress Avenue Station is only 9 minutes on foot.

At a glance

DONE

Hotel size

    • 408 rooms
    • Arranged over 36 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (AUD 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Pool gate

What to do

  • Beach nearby
  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • 6 meeting rooms
  • Computer station
  • Conference space (6749 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Heated pool
  • Shopping centre on-site
  • Hot tub
  • Outdoor tennis court
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 200
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 1200
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

BLVD Cafe & Bar – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
On-site venue No. 2 – This restaurant only serves breakfast. Open selected days.

Fees & policies

Refundable deposits

  • Cash deposit: AUD 200 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 30 to 42 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Parking

  • Covered self-parking costs AUD 25 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Does Novotel Surfers Paradise offer free cancellation for a full refund?

Yes, Novotel Surfers Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Surfers Paradise?

Yes, there's an outdoor pool.

Are pets allowed at Novotel Surfers Paradise?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Surfers Paradise?

Yes. Self-parking costs AUD 25 per day. Parking spaces may be limited.

What are the check-in and check-out times at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Surfers Paradise?

No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.

What is there to do at Novotel Surfers Paradise and nearby?

Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Novotel Surfers Paradise also has a fitness centre and a picnic area, as well as a garden.

Are there restaurants at or near Novotel Surfers Paradise?

Yes, there's an on-site restaurant, BLVD Cafe & Bar.

Does Novotel Surfers Paradise have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Novotel Surfers Paradise like?

Novotel Surfers Paradise is located near Surfers Paradise Beach in Surfers Paradise, a short 9-minute walk from Cypress Avenue Station and 3 minutes' walk from Chevron Renaissance. Travellers say that the local area is very central with fantastic beaches.

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Reviews

Novotel Surfers Paradise Reviews

8.0

Very good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

What guests liked

  • The property's beach location is convenient and easily accessible with many rooms offering a lovely view. (34 reviews)
  • The breakfast buffet offered a wide variety of options and was greatly enjoyed by guests. (39 reviews)
  • The property is close to a variety of restaurants and food options, with many within walking distance. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Beach
View
Bathroom
Breakfast
Elevator
Lobby
Restaurant

Reviews

8/10 Very good

It's a great place to stay, had a few hiccups, though got sorted.
Sarah, 1-night trip

10/10 Exceptional

Great stay
Daniel, 1-night trip

10/10 Exceptional

Very good view and very convenient to walk to the beach. It is perfect for a family with two children.
Ying, 2-night trip

10/10 Exceptional

Great location and freandly staff
Ramin, 5-night trip

10/10 Exceptional

The location and room were exactly what we were looking for and the service was excellent.
Adelle, 3-night trip

6/10 Good

Good location and buffet breakfast.
Karen, 1-night trip

8/10 Very good

Staff are great as well as the breakfast buffet
Lealoi, 1-night trip

10/10 Exceptional

Friendly staff
Eleftherios, 1-night trip

10/10 Exceptional

Nice view from hotel and best location for shopping and restaurants.
Kabindra bahadur, 4-night trip

10/10 Exceptional

Great location and comfortable
Dani, 2-night trip

10/10 Exceptional

Big clean room, fabulous view, comfy bed
Leonie, 1-night trip

6/10 Good

Very slow check in and very hard to find a car park. Lifts were slow and place very noisy. Room was nice and spacious and shower great. Breakfast was packed and food very average. Great location. Housekeeping didn’t show up till after 4pm.
Kathy, 2-night trip

10/10 Exceptional

Convenient location to shops, restaurants with great sea views from our room. Friendly staff. Easy parking.
Lopeti, 3-night trip

8/10 Very good

Breakfast didn't have a ton of options, but it was decent. We were there for three nights, and they only cleaned the room once, and not very well. The bin wasn't emptied, and the bed wasn't made right. But the location was awesome.
Jihyun, 3-night trip

10/10 Exceptional

Staff were nice , nice hotel
Lilly, 3-night trip

10/10 Exceptional

Great view, friendly staff and amazing buffet breakfast
Tania, 4-night trip

10/10 Exceptional

Beautiful view, close to the beach, shops and restaurants.
Eva, 3-night trip

10/10 Exceptional

I was so happy with my stay it was quite loved the buffet breakfast service was fantastic thank you 😊
Paola, 4-night trip

8/10 Very good

Was a nice stay. Breakfast was good. Would definitely stay again
Norma, 1-night trip

10/10 Exceptional

A great option for families with the family room, allowing parents some space while still keeping an eye on the kids. Walkable to shops and nightlife. So many food options in the local area. We loved our stay!
Beata, 4-night trip

10/10 Exceptional

Good location,room was clean and beds were comfortable. Would stay here again
Leanne, 4-night trip

8/10 Very good

Located in heart of Surfers
Theo, 2-night trip

8/10 Very good

View was amazing, we had a great time.
Sarah Louise, 2-night trip

10/10 Exceptional

Great hotel, fabulous location and friendly welcoming staff. Breakfast buffet was great. Pool and spa met our expectations. Room and view was amazing. A special thanks to # alex at reception
35 floor
35 floor
Audrey, 6-night trip

8/10 Very good

Located in perfect area
SEEMA, 5-night trip