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THE KAHALA Hotel & Resort YOKOHAMA

4.5 star property
Luxury hotel with spa, near Pacifico Yokohama

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for THE KAHALA Hotel & Resort YOKOHAMA

Exterior
Lobby lounge
Exterior
Lobby lounge
Couples treatment room(s), sauna, hot tub, steam room, body treatments
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Gym
  • Spa
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Room service
  • In-room childcare
  • 24-hour front desk
  • Front desk safe

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate dining area
The price is S$528
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for The Kahala Prestige Corner King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 57 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Prestige Corner Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 57 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 75 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Harbor View King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Harbour view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for [7pm check-in] Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
2 bedrooms
Blackout curtains
Premium bedding
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Harbor View King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Harbor View Twin, Non Smoking

View from room

The Kahala Grand Harbor View Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
2 bedrooms
Blackout curtains
Premium bedding
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 50.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Twin, Non Smoking

View from room

Executive Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Premium bedding
  • 99 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Suite King, Non Smoking

View from room

The Kahala Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Pillow menu
2 bedrooms
Blackout curtains
  • 109 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Suite Twin, Non Smoking

View from room

The Kahala Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Pillow menu
2 bedrooms
Blackout curtains
  • 109 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for [7pm check-in] The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for [7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for [7pm check-in] The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King High Floor, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Kahala Grand Harbor View King Room

Premium bedding, minibar, in-room safe, desk

Kahala Grand Harbor View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Kahala Twin Suite

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Twin Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Kahala Prestige Corner Twin Room

Premium bedding, minibar, in-room safe, desk

Kahala Prestige Corner Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Kahala Grand Twin Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Grand Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Twin Suite

Bathroom

Premium Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Kahala Prestige Corner King Room

Premium bedding, minibar, in-room safe, desk

Kahala Prestige Corner King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Kahala Grand Harbor View Twin Room

Premium bedding, minibar, in-room safe, desk

Kahala Grand Harbor View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Kahala Grand King Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Grand King Room

  • Sleeps 2
  • 1 King Bed

The Kahala Grand Twin Upper Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Suite

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Executive Twin Suite

  • Sleeps 2
  • 2 Double Beds

the Kahala Grand Room High Floor (3 Occupancy) , Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for The Kahala Grand King Upper Floor

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King Upper Floor

  • Sleeps 2
  • 1 King Bed

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium King Suite

Living area

Premium King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kahala King Suite

Premium bedding, minibar, in-room safe, desk

Kahala King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for The Kahala Grand Triple Room Upper Floor

Bathroom

The Kahala Grand Triple Room Upper Floor

  • Sleeps 3
  • 3 Single Beds

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includes taxes & fees
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About the area

Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012

What's nearby

  • K-Arena Yokohama - 5 min walk - 0.5 km
  • Pacifico Yokohama - 9 min walk - 0.8 km
  • Landmark Tower - 15 min walk - 1.3 km
  • Red Brick Warehouse - 3 min drive - 1.6 km
  • Yokohama Stadium - 4 min drive - 3.3 km

Getting around

  • Tokyo (HND-Haneda) - 30 min drive
  • Yokohama Station - 18 min walk
  • Sakuragicho Station - 21 min walk
  • Tobe Station - 21 min walk
  • Minatomirai Station - 9 min walk
  • Shin-Takashima Station - 9 min walk
  • Takashimacho Station - 16 min walk

Restaurants

  • ‪スターバックス - ‬9 min walk
  • ‪いしがまやハンバーグマークイズみなとみらい店 - ‬9 min walk
  • ‪はま寿司 - ‬3 min walk
  • ‪回転寿司 まぐろ問屋めぐみ水産 - ‬9 min walk
  • ‪Tully's Coffee - ‬7 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

THE KAHALA Hotel & Resort YOKOHAMA puts you a short five-minute drive from Tokyo Bay and Pacifico Yokohama. Guests can be pampered with facials at the spa, and ＯＺＩＯ, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Minatomirai Station is 9 minutes and Shin-Takashima Station is 9 minutes.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property may offer in-room breakfast instead of the listed breakfast type on select days.
    • Breakfast is not included in breakfast rate plan for children ages 0-5, and can be requested on-site for the listed child breakfast fee (subject to availability).
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site valet parking (JPY 4000 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 8:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Bed rails

Working away

  • Conference space (1647 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

ＯＺＩＯ – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Japanese Restaurant – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE – This lobby lounge only serves light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5692 for adults and JPY 3795 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of JPY 3795 per stay

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs JPY 4000 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 3795 per stay
  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 4 years old are not allowed in the swimming pool or hot tub
  • Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Does THE KAHALA Hotel & Resort YOKOHAMA offer free cancellation for a full refund?
Yes, THE KAHALA Hotel & Resort YOKOHAMA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at THE KAHALA Hotel & Resort YOKOHAMA?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at THE KAHALA Hotel & Resort YOKOHAMA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at THE KAHALA Hotel & Resort YOKOHAMA?
Yes. Valet parking costs JPY 4000 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at THE KAHALA Hotel & Resort YOKOHAMA?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at THE KAHALA Hotel & Resort YOKOHAMA and nearby?
THE KAHALA Hotel & Resort YOKOHAMA has a spa and an indoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near THE KAHALA Hotel & Resort YOKOHAMA?
Yes, there are 2 on-site restaurants, featuring Italian cuisine and ocean views.
What's the area around THE KAHALA Hotel & Resort YOKOHAMA like?
THE KAHALA Hotel & Resort YOKOHAMA is a short 9-minute walk from Minatomirai Station and 9 minutes' walk from Pacifico Yokohama.

THE KAHALA Hotel & Resort YOKOHAMA Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Sachiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mingdi, 2-night trip
Verified Hotels.com guest review

6/10 Good

For those regular travellers to Japan. This is another 5-stars hotel for the locals! The hotel facilities are 5-stars. Bellboys and housekeeping are exceptional but the checkin and checkout processes felt robotics, unwelcome, fake. The fact that both ladies at checkin and checkout satdown behind the table at all times and did not get up said so much about the whole experience. Aloha!
Dominic, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
First class all the way. From walking into the hotel, check-in, our entire stay until check-out, we had an amazing experience. All staff were extremely friendly and helpful, the room was outstanding and well appointed, the resort is in a very walkable location. We felt like celebrities our entire stay and wouldn't hesitate to stay here again.
Wesley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

チェックインサービスについて
今回出張で5人で行ったのですが、チェックインの際、一人ずつ行うため全員のチェックインに随分時間がかかりました。効率よく、なるべく一緒にチェックインできたらよかったと思います。
Hejin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice view and deco of this hotel, super friendly and professional staff
yucong, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended, staff is great and property is beautiful
majed, 7-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and Quiet. However, little far from shopping area
NORIHITO, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The spa is amazing! Helpful and friendly staff. I had a great stay with only limited Japanese!
Jennifer, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful property with Hawaiian spirit, beautiful rooms with spectacular view on the Yokohama bay area and very nice staff.
Prof. Dr. Jürgen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

kaori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel ever
Abbas, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotel in the whole world
Mahsa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice view of room with amazing breakfast in room
meng, 2-night trip
Verified Expedia guest review

8/10 Very good

YUMI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oshiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

suzuki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a nice stay
Jihye, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and accommodating. The hotel amenities were top notch. The location was convenient and views were stunning.
Craig, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Clean and comfortable . Staff were very friendly
Anna, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable stay.
Mark, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stergios, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in all aspects
Md Jahidul, 6-night business trip
Verified Expedia guest review