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Hotel Alpina

2.0 star property
Mountain hotel, steps from Matterhorn Museum

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
Property grounds
In-room safe, desk, cots/infant beds, free WiFi
Daily buffet breakfast (CHF 25 per person)
Property grounds
Surrounded by the majestic mountains, Hotel Alpina offers a warm welcome with its charming garden and cozy library. Enjoy rock climbing, hiking/biking or ice skating during your stay and unwind on the outdoor entertainment area or at the hair salon. Helpful staff have left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Ski facilities
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Terrace
  • Garden
  • Library
  • Front desk safe
  • Hair salon
  • Picnic area
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bath or shower
The current price is S$281
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Triple Room

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

In-room safe, desk, cots/infant beds, free WiFi

Double Room

8.6 out of 10
Excellent
(27 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

In-room safe, desk, cots/infant beds, free WiFi

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
TV
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Single Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Free daily buffet breakfast
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  • Free breakfast
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9.4 out of 10, Exceptional, 969 reviews
The price is S$330
includes taxes & fees
26 Nov - 27 Nov
Hotel Jägerhof
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About the area

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.5 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Sion (SIR) - 24 miles/38.7 km
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬2 min walk

About this property

Hotel Alpina

Hotel Alpina offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with on-site hiking/biking trails, mountain biking and sledging. Other highlights include a terrace and a garden. Fellow travellers say good things about the helpful staff and walkability.

At a glance

DONE

Hotel size

    • 23 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • This property is in a car-free zone and can be reached only by train or taxi.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM

What to do

  • Mountain biking
  • Rock climbing
  • Ice skating
  • Sledging
  • Hiking/biking trails nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Soap
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 for adults and CHF 25 for children

Children & extra beds

  • Cots/infant beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?

Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alpina?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Alpina?

Sorry, there's no on-site parking at Hotel Alpina.

What are the check-in and check-out times at Hotel Alpina?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.

What is there to do at Hotel Alpina and nearby?

During the winter, enjoy on-site recreation such as sledging and ice skating, and return when the snow melts for mountain biking and rock climbing. Enjoy amenities such as a picnic area and a garden.

What's the area around Hotel Alpina like?

Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi. Travellers say that the area is walkable and ideal for skiing.

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Hotel Alpina Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Train station
Building
View
Store
Shower
Towns

What guests liked

  • Breakfast was excellent, with a superb selection of options and a pleasant atmosphere. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

A great, affordable option in Zermatt.
Charley, 3-night trip

10/10 Exceptional

Clean great property, good value for money
Eunji, 1-night trip

8/10 Very good

Came to Zermatt for the first time, staff were so friendly and accommodating. They provided us information on best places to eat and to see. We arrived with our pram & 2 suitcases, staff were very helpful in helping us get to our room. The views from the hotel are amazing.
Shannon, 2-night trip

8/10 Very good

Great location. Helpful check in staff. Clean and tidy with good quality towels and bedding. Room decor and overall condition in need of updating.
Catherine, 1-night trip

8/10 Very good

We like the property location.
Wei-, 2-night trip

10/10 Exceptional

Nice location, reasonable rate, centrally located
Kathleen M, 2-night trip

8/10 Very good

Good, cheap accommodation close to the city centre with some mountain views.
andrew, 3-night trip

10/10 Exceptional

cosy and comfortable not so far from train station.
Kiyong, 2-night trip

8/10 Very good

Small but cute and warm rooms. Location very convenient
Arhondisa, 3-night trip

8/10 Very good

Close to the train station & Coop. Check-in is not in this property and no hairdryer in the room.
Alwin, 2-night trip

10/10 Exceptional

Nice quiet hotel. Easy to find. Plenty to do and great views.
Travis, 1-night trip

8/10 Very good

Super clean and friendly staff. Cleaned rooms every morning and never had any problems. Checking in and out was easy. Well priced
Brooklyn, 6-night trip

8/10 Very good

The staff are very helpful.
Maria Rovelyn, 1-night trip

10/10 Exceptional

Amazing place!

Amazing stay! Hotel team was very receptive and helped in everything even prior arriving. The room was very cozy and comfortable and the hotel was closer from everything. The breakfast also was really good and was served in front of the hotel. We will stay again when we return. Amazing experience there
Raphael, 2-night trip

8/10 Very good

Cozy, near shopping streets, Counter ladies very helpful
carlos, 2-night trip

10/10 Exceptional

Very nice hotel, very well located

Really nice hotel in Zermatt. The service was great since the check in moment, room was big, clean and huge bathroom, views are amazing. On top of that the breakfast room has really nice views as well as good food. I will come back
Tanus, 1-night trip

10/10 Exceptional

Best location. Small and effective
Ji, 1-night trip

6/10 Good

Average hotel, rather dated.
Don, 2-night trip

8/10 Very good

The place is great for in and out skiing. Very warm and cozy, would recommend for just sleeping. Not much of room inside very small but feasible.
Elia, 2-night trip

10/10 Exceptional

Has everything you need. Inexpensive, but not cheap. I highly recommend the Alpina!
Duncan, 2-night trip

6/10 Good

Our room on the top floor was really old; the mattress was very thin; bathroom was old and outdated. Room didn’t have a coffee machine and when asked at the front desk: the staff commented that it’s because the hotel is only second class despite paying such a high price
Jerald, 1-night trip

10/10 Exceptional

I enjoyed staying here. Facilities were good(In my room there were a coffee machine and balcony.) and eco-friendly. Breakfast was also good and enough. I could see Matterhorn while I was having a breakfast. And also people was kind.
Jungmin, 2-night trip

6/10 Good

Some of the cleaning stuff were not friendly, the room was extremely small, but the location was close to the town center.
Yu, 1-night trip

8/10 Very good

The room is tiny!
Yefim, 2-night trip

8/10 Very good

Matterhorn

The hotel was pleasant and quiet. There was only a hand held shower over the bath. Breakfast was served in the sister hotel next door, which was a two minute walk. The buffet breakfast was nice and ample was available and quickly replenished.
Patricia, 2-night trip